The Flower Nook

We used the Flower Nook for our wedding flowers and were very satisfied with the experience! My husband had also previously ordered birthday flowers for me from the Flower Nook and the bouquet was absolutely beautiful. This was the reason we decided to go with the Flower Nook for our wedding. The owner was very friendly and helpful through the wedding process and answered my many questions by phone and email. She was cognizant of our budget and guided us a lot with the flower choices based on our preferences and budget. This was so helpful given our complete lack of knowledge about flowers. We had a mock-​up before the day so we could see a sample of the bouquets and tweak them (not that much tweaking was required). On the wedding day, the flowers looked absolutely beautiful and arrived on time (early even!). I heard from guests who took the centrepieces home that they lasted over a week. Overall, we were very pleased with the Flower Nook and would stick with them for any flowers we need in the future.

When I had surgery, my friend ordered a floral arrangement from Flower Nook to be delivered to my house. They were beautiful and lasted for a good week and a half. Since then, I have ordered flowers (w/​delivery) from FN four times. Each time, the flowers were delivered to the recipient and they noted how pretty the arrangement was. Two of the aforementioned orders were for Mother’s Day.
You can order from FN on-​line through a user friendly ordering system. Each arrangement is beautiful with fresh flowers. I will continue to use this business as I have not been disappointed once.
Good for: flowers, flower delivery

If I could I would give this company 0 stars for the bad service I received on all days Valentines Day.
On February 4 2013 I ordered 12 long stem roses for my love to be delivered on Valentines day because i didn’t want to wait until the last minute and scramble. That is a full 10 days before Valentines day. Well Valentines day came and went yesterday and no flowers were delivered to my girl even though I called twice through the day to try to confirm the flowers were delivered. The response I got was ‘no problem guaranteed to be deliverd by 5 pm’. At 5 pm my girl had gone home without any flowers on Valentines day. I looked like a schmuck. I called the shop and they proceeded to lay the blame on me because I didn’t inform them that the address was a business and they thought it was a residence because it had a suite number in the address and they deliver to residences in the evening. The person that took the order and the money didn’t ask me if it was a residence or a business or they would have known. But no instead of making it right they simply laid the blame with me over what they called a miscomunication. On all days Valentines day telling my girl the reason she didn’t get the 12 long stem roses I had ordered a full 10 days before was a miscommunication
I wouldn’t order anything from this flower shop as you don’t know if it will be delivered or not and if not they are just going to blame you for their mistake instead of making it right.
To the owner that I spoke to on the phone You need to take a course on customer service SOON!