Usher Animal Hospital

Our cat Toby was very sick. Recommended by a friend, we took him to the Usher Animal hospital.
Their staff and veterinarians were very kind and caring. Toby was at a stage where all we could do was to minimize his suffering. Thanks to Dr. Kim O’Reilly he got better. Despite everyone’s best efforts, two months later he relapsed. It was too hard seeing him not eating, drinking or walking properly anymore. It was time to let him go. It was certainly one of the most painful decisions we have ever had to make. And Dr Kim and Fernanda were there for us. We felt blessed to have them around in such difficult moment.
Our friend was right. And now we highly recommend Dr Usher’s clinic as well.
Katia & Carlos

I couldn’t be more impressed. Dr. Wozniak and the whole team go well beyond providing the BEST care for my Roxanne. I have been a pet owner for 38 years and even worked at a veterinary office for 6 years. The Usher team is the most cohesive and caring team of animal lovers I have every met. They consistently demonstrate a passion, love and interest in how she’s doing every day. I have never experienced such a level of customer service, coming from pure commitment and concern for the well-​being of an animal and the owner.
Roxy has become quite ill, and after a couple poor experiences with other veterinary hospitals, I was referred to Usher. Dr. Wozniak didn’t just assess and treat Roxy, she took the time to explain all the options in a way that took into account my own concerns. Finally, my cat is being treated properly.
Roxy recently, spent a few nights at the clinic. Dr. Wozniak called me every day with an update. On each call she took time, and demonstrated obvious patience and she explained the treatment options an outcomes. There was no rushing — just care and patience.
I was invited to visit Roxy one afternoon. I think everyone in the whole clinic stopped by to tell me what a wonderful and friendly cat she was. It wasn’t the flattery that impressed me (although it was nice ;) but rather that EVERYONE at the clinic knew who I was, who my cat was, why she was in, and had spent enough time with her or talking about her to comment on her unique personality! When I did visit, my kitty was purring and happy and my mind was put at ease.
It’s obvious why Patti has been with Dr. Usher and the clinic for so long! She is no-​nonsense, 100% on the ball and ready to leap to her feet to help and care and support. When I call the clinic she immediately knows my voice and immediately asks after Roxy’s health.
Natasha, Fernanda, Courtney, Meaghan, Dustin and Jemal — everyone has been wonderful.
The clinic is clean and inviting, my appointments run on time, phone calls are returned, the treatment has been thorough but not over-​done. The clinic has been VERY fair about costs and generous with their time.
I could go on and on.
Thank your Dr Usher, Dr. Wozniack and the entire team!!!

The fact that I have been seeing Dr. Usher for almost 30 years, speaks for itself. A kind and compassionate man to his clients, and most importantly, his client’s pets. Clinic is spotless, majority of staff are exceptionally friendly and professional at the same time.
Would highly recommend Dr. Usher’s clinic.
Susan T

Generally a good experience but we have lately been detecting some attitude with the staff and the Doctors. Seems that they are preachy and always quick to tell you that they know better and they have the best way to treat an animal.
We’ve since moved our business elsewhere
Just didn’t get the warm feeling that I wanted when dealing with my dog

Doc Greg Usher is probably the best veterinarian in Toronto and I sincerely wish that I’d found him sooner.
What makes him the best?
I’ve honestly never seen a vet have a better interaction with a canine as this. During her visit, my dog had her nails clipped, two shots in the derrière, her ears and eyes probed, and a long thermometer shoved up her butt. Even after all that, THIS is her favourite place.
She won’t shut the hell out about how awesome it was.
I came home one night last week to find that she’d destroyed my pillow and arranged the feathers to spell G R E G.
Seriously, take your dog here, it’s worth every loonie.

The Usher Animal Hospital has been absolutely wonderful to my cat!
When you walk in the Hospital, it doesn’t even smell of animals (big bonus points here). The place is completely clean and spotless.
The staff that work behind the desk are very helpful and kind. Every time I walk in, they always call me «Mittens’ Mom». Even if I am running in to grab more cat food and Mittens is busy sleeping at home, they still remember me.
The vets are amazing. Very thorough and explain everything. You do not feel intimidated at all. What I really like is that when you go in to see the vet, they have a tech in there as well. They are very patient, talk to the animal and have the kindest touch.
As Mittens has a very overactive thyorid, we have been in the vet’s office a few times. If I am taking him in just to have his blood tested, I can do so any Saturday between 1 & 2 pm and a tech will come take him and bring him back peaceful and calm. You can also request to have your pet’s nails trimmed, and they will do so for free.
The previous vet I took Mittens too, they would SHAVE him to withdraw blood and were wwaayy too rough with him.
The Usher Animal Hospital is pricey (as most vets are), but the way they treat Mittens, and their level of customer service, it is worth every penny.