BC Biomedical Laboratories

I keep coming back here because it’s so close to my house, but this place is just terrible. LifeLabs is so much worse than BC Biomedical in regards to customer service. The waiting room is always 100% full and somehow one of the two staff members is always on break for the whole hour I’m sitting there (I eventually left because of an another appointment). Today it took 30 minutes to process one person). People are constantly getting up to leave because unless you have longer than an hour or two to wait, there is really no point. Someone came in with an appointment, but she stood around waiting for 20 minutes as no one came to the desk for that long, and eventually left.
Why are they closing labs (like the speedy one on Broadway) when it seems they are over capacity?

The staff here are great, however ever since the LifeLabs merger wait times have increased and operating significantly due to staff cutbacks.

The wait is too long! they only have 2 staff and they do everything by themselves even making phone calls. It’s my second time here and the same story for my first visit. The staff are nice and kind but I won’t come back here.

This place must have the longest wait time for service. Be prepared to wait a very long time. I have been waiting for an hour and they barely processed 9 people.
They only have two staff working and these staff have to check in patients and make
phone calls in between drawing blood.
Need your blood drawn? Go to Life Labs on Burrard. Do not come here.

They have increased the number of staff and the wait time is now 10 – 20 minutes which is a huge improvement! Also the new staff members are very gentle but efficient. Always great to only be poked once :)

the location is convenient, but the wait is too long. in 20 minutes they met only 3 waiting numbers. But the staffs are very carefull…

Friendly staff and it is conveniently located across the street from my doctor at yaletown naturopathic clinic. Whenever they write me a requisition I just walk across the street and get it done right then. There is rarely a long line up and I have had nothing but great experiences at this facility. Highly recommended to anyone in the yaletown area!

Poor hours. They greatly reduced the hours and now it’s necessary to miss work just to give a blood sample.

I absolutely HATE getting my blood drawn. or anything to do with a needle injection. However, you simply can’t go on with life without getting some tests done in your life so this is where I go.
Located in Yaletown, Roundhouse complex the clinic is super tidy and clean. Once you enter you grab one of those number tickets and patiently wait for your turn. There are always 2 nurses working in the front and maybe 1 – 2 more in the back. Speediness is key and usually you’re only waiting for about 5 – 10 minutes; Doesn’t matter if it’s morning or afternoon. it’s a steady pace.
Being a complete child when it comes to injections, the nurses are very understanding and always let me lie down to get my bloodwork done. One part being I am nervous to the core and the other part. the fact that I might faint causes some worry. So there I am, on the bed as my mother sits at the end of the bed chatting with the nurses that «this» happens everytime.
All the nurses I’ve had have been super professional and understanding. They do everything in their power to calm me down and they do it with such speed because they know I don’t want to be there. In the end they always provide me with some apple juice as well. YAY!