Deux Chic Esthetiques

Takes the cake for worst brow threading and lip waxing I’ve ever had. I’ll take the rushed service at Dona Lucia’s over this. SO PAINFUL. My brows are SO THIN now, look like tadpoles, and are uneven. I am pissed. The woman who did my brows did such a shoddy job. I’ve been getting brow threading for 8 years, and have never had such a painful experience.
The lip wax was abysmal. She smeared wax all over my lips — yes, you read that correctly. All over my actual lips. She put on so much and ripped it all off so quickly and improperly that I look like I got punched in the mouth.
I’d never come here again. So unimpressed. Now I have to go through the awkward phase of growing my eyebrows out, to undo the damage that has been done. My face is still buzzing with irritation and pain.

Booked a 5 person party mani/​pedi with wine and strawberries through a social shopper deal. It was for my sister’s birthday and I wanted to do something special for her. Overall experience was good. The girls doing our mani/​pedis were quite friendly and talkative. However, at the end of our 2.5hour session the boss lady seemed impatient and it felt like she was wanting us to leave. She started packing up the strawberries and wine before we even finished. I thought it was a bit rude.
Overall good experience, other than the end. They could use more colour selections though.

They have a very small color selection for polish and shellac.
Possibly the worst Mani Pedi I’ve ever had. I asked for round nails and most of them are slanted and not evenly shaped. My shellac manicure had to be glossed twice and still only one hand shines.
Also, I got my eyebrows threaded there… And didn’t realize till I got home that my eyebrows don’t match.
Overall a crappy cheap little salon.

Went with social shopper deal. Mainly Pleased overall. My nail person wasn’t as friendly as the one my friend got. Didn’t have a great polish color selection. Did pedi, mani and also had brows threaded. I was most satisfied with the brow work.

I went in for eyebrow threading. It’s a very nice place and the price is right. The eye brow shaping was okay. I found there was not much attention to my arch and my eye brows had less «wow» factor than my favourite place to go. It’s hard to find good places in downtown Vancouver and area and so far this is the best I’ve found. My favorite place is in surrey. Bah

I get my waxing and eyebrow threading here. Rani is great, she is thorough, quick and relatively painless. They do a fantastic job with my brows, which I like to keep full but well shaped. Most other places SUCK at this. Seriously, there have been a few times I’ve gone to another place out of laziness and then regretted it immediately. Having to draw in your eyebrows for weeks while they they grow out is the worst.
They may seem a bit curt but you just have to be clear in explaining you’re expecting /​want, they genuinely care about keeping their customers happy.
But I agree with some of the other Unilocalers that sometimes they drop the ball on scheduling /​front-​desk service.

I got a voucher deal from Social Shopper for a 60 minute Thalgo Cleansing Facial at Deux Cihc Esthetiques for $ 25 (a $ 50 value). So I called in on Thursday to make an appointment for Saturday. A lady with a heavy accent picked up which made it difficult to understand her. What I interpreted was that she was busy at the moment and that she would call in 15 minutes. She took my name and phone number. When she was talking, she hung up mid sentence. I was already getting bad vibes from this place. I waited for her to return my call. 1 hour goes by. Then several hours. Then the next day… nothing. Since the voucher was expiring in 3 weeks, I was anxious to redeem it as soon as possible. No call ever came back. I guess I was too lazy… also, the following week, I was sick, so I didn’t go. Plus, I started reading some negative reviews on the place on Unilocal and decided that perhaps I wont do any facials at a place where there were many complaints. It sucks that I would lose out on the deal, but I would still be able to use the amount that I paid ($ 25) at the salon. I decided to get a massage or something that was safer than risking my facial skin at a sketchy salon.
I emailed them to ask about the massages I could get for $ 25 worth. I never got a reply back. So don’t even bother emailing them.
I was in the area so I went into the shop in person. I talked to an unfriendly, no-​smiling staff and asked if I could redeem my voucher for $ 25 as any deal sites states that the amount you paid for the deal never expires. That makes sense. You paid $ 25 — so even though the $ 50 deal has expired, the $ 25 is still valid after the deadline. But the staff argued that once the voucher expired, it is worth nothing. This was outrageous. I have used another voucher that expired and we used it for the amount that was paid. It’s like a gift card or certificate.
It was a nice spring Sunday around noon and the salon was empty, though the main person was apparently working on a customer in the back. I was starting to agree to some of the review that states that the positive 5 start reviews for this place is fake.
The staff then told me that since she wasn’t sure how long the person would take to finish, so she told me to book an appointment and she would call if there was a problem using the voucher. I booked for a head massage which is exactly $ 25 for the following weekend.
I came back for the head massage for 25 minutes. She used oil to nourish the hair and make is more comfortable during the massage. She and the other staff kept talking while I sat in the normal seat where you’d get your hair cut or set. She didn’t have enough change to break a $ 20 bill so I had to pay the taxes and tip on my credit card. Since you’re suppose to leave the oil in your hair for some time, I left the salon with really oily/​greasy hair. I was hoping to do some shopping in the area, but it was too oily to be out in public — like I hadn’t washed in over 2 weeks or something. So I went straight home.
It wasn’t good service, nor were the staff pleasant. I wont be returning!

I’ve been going to this salon pretty much since it opened as I used to live right around the corner. I have received fantastic service for my threading, waxing, and manis/​pedis. After I moved out of the area, I kept coming back despite lots of closer options. As a regular, I’m treated almost like family. Highly recommend!

I love this place. Fast, efficient, more than affordable, and very friendly. Rani is my go-​to girl for all my aesthetic needs. Need I say more? Check this place out.

It was a scary experience. I had a social shopper voucher for a 60 minute facial but I was out of the store by the 45 minute mark.
The facial started with the lady rubbing cleanser all over my face, not avoiding the eye area. She then wiped it off with scolding hot water. Afterwards she scrubbed my face for about a minute. Again, wiping it off with towel soaked in hot water. Now comes the oil. She started rubbing oil all over my face, again, not avoiding my eyes (really stings). She «massaged» my face with the oil then put the steamer on it for 5 minutes and kept «massaging». By now 15 minutes has passed. She then wipes my face with tissue paper and took out the extracting tool.
This is the scary part. She started extracting, then I heard «oh shoot». And she quickly sprayed alcohol on the tool. I am about 99% sure the tool was not properly sanitized. Extraction was brief and tool about 2 minutes. She then puts a mask on my face and walked out the room. 20 minutes passed and she came back to wash off the face and put some cream on it. This was the end of my facial experience.
After getting up, I saw the extracting tool sitting back on the table in a pencil holder, uncleaned. I can only imagine what kind of bacteria was left on my face.
I have broken out from my «facial» experience due to the unsanitary tool use. Will not go back. PLEASE don’t put yourself through what I did.

I usually don’t read too much into reviews because I believe in giving every place a fair chance. This is the one time I wish I had listened or followed my gut! There’s something fishy about 28 filtered reviews and also where most of those reviewers only reviewed this one place.
I’ve never had such a horrible experience with threading in my life. I understand it usually involves a little pain but I never expected any blood or red line marks on my face hours after. The fact it took less than 10 minutes to do says something. She also spent most of it talking to the other employee. Also, who the hell puts moisturizer on your face without wiping off the hairs first??? I paid, went to my car and looked in the mirror. Immediately I saw entire areas where threading wasn’t done or was skipped all together.
Maybe this place is great for pedicures (saw several people getting them done) but it sure as hell isn’t a place I’d ever go to for threading. My face shouldn’t be red and in pain for hours. Even my coworkers were like «what happened to your face?»

The only reason I’ve been coming here is to see Manjeet who used to be at Dona Lucia’s on Broadway, but now I’ve been told she’s away in India and won’t be back for another month or so. I’m really hoping it’s true because when she left from Lucia’s they first told me she was on vacation, then extended vacation, then just not with them anymore. You’d think getting some threading done is simply regular grooming you could do anywhere, but it’s incredible how easy they can screw up your eyebrows and then you gotta wait for a month or two to get them back to normal…

The one esthetician I go to regularly is amazing. I always trust her to take care of me, whether it’s waxing, threading or facials.

I went to this spa for a birthday party with 6 other friends. We scheduled a mani, pedi, and a facial.
There wasn’t many people when we got there. I saw two older ladies getting their nails done, but the left soon after the last guest came. It was sort of like a private party. The atmosphere was okay, the décor was pretty. However, when a friend and I went to the back to find a washroom, it looked very old. In some places, the paint was coming off!
There were 3 employees there. One was very kind and answered our questions (one of my friends didn’t go for mani’s often). The other two weren’t as friendly. I think one of them specialized in nails, the other was for threading/​facials, and the last for waxing.
It was great for our little party; they left us have food there and everything. They did the birthday girl’s eyebrows threaded (just a little bit) for free, and also opened the shop for a few minutes longer to finish up on everyone.
However, when we got home, a friend noticed that one of her nails was chipped already. They had missed a few parts on my toes, too, and I like having my whole nail covered. The experience was nice; I don’t go to get mani’s often, but I could tell that some parts of their mani were not very good.
It’s great for a party, and great for just some fun, but if you are looking for a professional one, I’d say to go somewhere else.

There is so much wrong with this place I don’t even know where to start.
Came here with a girlfriend with a coupon I had for mani-​pedis. I don’t even want to waste my time giving my structured opinion but I’ll just say that I think spas should stick to what they are good at, don’t branch out into nail work just to make more money if it’s just some random facial/​waxing/​threading woman doing a sub-​par job.
Seriously will NEVER stray from my regular Vietnamese place again. It kind of sucks to pay good money to get a manicure that you could EASILY have done way better yourself. Cuticles weren’t pushed back, paint work was patchy etc. The pedicures too were ridiculous; no exfoliation at all, just a quick rub with an exfoliator which left my heels ROUGHER than before. No proper seating, we were literally sitting in the waiting area/​wraparound couch! And glass bowls they filled in the back.
With the competition they are looking at in Vancouver, with massage chairs and foot-​soaking, foot massage being almost standard, I really think this place should reconsider offering services that people will not be satisfied with.
That said, the only other customers we saw during our stay came for waxing and threading, perhaps that’s their forte?
Overall, absolutely will not be back.

I did manicure and pedicure, and eyebrows threading, in that salon. I received very warm welcome, great service, and tips on nail and eyebrows care. They were very careful and thorough in doing my nails. The environment is very relaxing and easy. They seem being very popular for threading. While I was there, five ladies came to do their eyebrows. Two or three of them were definitely returning customers. I recommend the salon to everyone.

There is another rewiew page of this spa:
When you look at the filtered page of this spa, they have so many five star reviews. This place has opened for 1.5 years based on what the staff told me. Why there are so many five star reviews? It has about 20 five star reviews from these two review pages. It seems too many to me for a spa just opened for 1.5 years. Are they written by friends? One of thing you can tell the reviews are fake is when the business is not that old but most of the reviews are five stars. Fake reviews will always give five stars, not even four stars. For a business which has so many real five star reviews, they would be very busy. But this place was so quiet on a Friday afternoon when I went there last time.
Also many reviewers from another page have just reviewed Deux Chic and never written other reviews again. That further proves that they are written by friends. And a couple of them have only given two reviews so far. They both gave five stars to Deux Chic and one star to a spa closed to them. It seems to me they are creating fake reviews for themselves as well as giving fake negative reviews to their competitors.
I would not say their prices are good because the products they use called Thalgo, is a cheap brand. I have been using skin care products for over twenty years. And I know the price ranges for many skin care products.
I really don’t know why they highly advertise they are specialized in eye brow threading. When I did my eye brow waxing there, the lady did thread my eye brow a little bit at the end. But she made me really really painful. And the shapes were not so good either. Many places do not advertise they are specialized in threading can do better jobs than them. If they say they are specialized in this field and they still did a poor job like this, you can imagine how well they do in other services.

I had a manicure last Friday with Rani and it was literally the best manicure I’ve ever had. Here I am more than 7 days later and I only have one small chip on my index finger! They offer a bunch of different OPI colors — some subtle, some are bright and fun. They also do a great job with their threading. It was a rainy, quiet day when I was there, so I had time to talk about skin care with Tanya and she’s just so knowledgable. I highly, highly recommend this place — it’s very affordable and they do great, great work!

I visited this past Saturday after the sun was shining and I had the urge to take care of my toes for the impending sandal season. All of the staff was incredibly friendly and professional. I generally get pedicures every 6 weeks or so, meaning I’ve had a ton of pedicures over the years. This was a top-​notch pedicure! I had been meaning to take care of my brows as well but hadn’t found the time. I was encouraged to try threading and not only did I receive a mini facial/​temple massage afterward, I’m now a convert and will be heading back when needed. Hands down, a great addition to W. Broadway.