Electra Health Floor

Vancouver, Canada

4.3

Closed now

20 reviews

By Appointment Only

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Telephone:
+1 604-685-4325
Website:
www.electrahealthfloor.com
Address:
970 Burrard Street, Vancouver, BC, V6Z 2R4
Downtown
Nearby public transportation stops & stations:
60 ft50029
280 ft50047
300 ft50046
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Bussiness info

By Appointment Only
Yes
Accepts Insurance
Yes

Today

Today 8:00 am – 8:00 pm
Closed now
Local time (Vancouver) 6:31 AM Thursday, May 22, 2025

Business hours

Monday 8:00 am – 8:00 pm
Tuesday 8:00 am – 8:00 pm
Wednesday 8:00 am – 8:00 pm
Thursday 8:00 am – 8:00 pm
Friday 8:00 am – 8:00 pm
Saturday 8:00 am – 8:00 pm
Sunday 8:00 am – 8:00 pm

Description

Specialties

Electra Health Floor has qualified Physiotherapists, Acupuncturists, Naturopathic Doctors, Registered Massage Therapists and more all operating from our downtown Vancouver office.

We have a collective group of specialists who provide tremendous treatment focusing on Naturopathic Medicine, Physiotherapy, Acupuncture, Registered Massage Therapy and many other services.

We attract the very best physicians, therapists and practitioners due to our unique business model which allows them to run their own practice under the collaboration of a team environment. We’ve provided phenomenal care to our patients for five years and we look forward to treating you as well.

History

Established in 2007.

Electra Health Floor has grown from 2 therapists to over 35 health and wellness professionals, with 2 locations at Burrard and Nelson and the YWCA at Hornby and Dunsmuir.

We have a simple business model, find great therapists, allow them to practice what they love and then support them. Mark’s motto is It’s not what you study but how you apply your studies to making a difference in a person’s life.

In 5 short years, The Electra has become the largest multidisciplinary clinic in Vancouver. Bringing great practitioners together is Mark’s strength.

We thank you in advance for making Electra a destination location for health care and wellness in Vancouver.

Meet the Business Owner

Mark B.

Business Owner

Mark’s success story starts early, at 16 he was one of the youngest ever alpine paralympic athletes to win 2 gold medals in Innsbruck Austria.

In the midst of completing his 3rd year in the kinesiology program at UBC, he was first introduced to massage therapy. Having only 2% of his vision left due to a progressive retinal degenerative condition, he saw that a career as an RMT blended with his strong entrepreneurial drive was going to be a perfect match.

The Electra Health Floor opened in 2007 and has grown to become Vancouver’s largest multidisciplinary clinic. Mark’s unique business model attracts seasoned professionals who want the freedom to practice what they love with the support provided by a team environment.

Enough about Mark, it’s really about Victor, Mark’s seeing-​eye dog. He is a 8 year old Labrador/​Retriever and clients love to see the 90 pound bundle of love and joy when they come into the clinic. He provides all the dog therapy you can handle!

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20 reviews of Electra Health Floor

No registration required
Place rating: 1
Vancouver, Canada
As a HR benefits administrator, I often direct people to places that are not only covered but have also received good feedback. I recently sent someone to the Electra to specifically see an osteopath but they were treated by a RMT. I contacted the clinic with my concern but did not even get the courtesy of a reply.
Place rating: 5
Vancouver, Canada
I hardly ever write reviews but I feel compelled to send one out to Glenn MacRae at Electra Health. I’ve been going to see Glenn for over three years now — and he has such an amazing intuitive ability to follow down the line of the problem area — and anticipating where to next lay his hands. This comes because he is really talented at what he does, and because he pays attention!
My back, shoulder, neck and alignment in general is so much improved.
Going to see Glenn is not for the faint of heart. It is not for people who want a fuzzy little back rub.
He engages!
It is VERY DEEP!
And to all those that are looking for something stronger — he is your man. But he will engage as strong as you like — and I really appreciate the way he listens (both to my body — and me speaking).
The only downside is that now it might be harder to get an appointment :)
But seriously — I whole-​heartedly recommend him to people who are serious about recovering.
best
Nicholas
Place rating: 5
Vancouver, Canada
I have been beyond impressed and humbled by the level of service and attention I have received from mark and the entire Electra health floor team.
I called them on December 22nd with a serious case of sciatica. While the owner mark does not practice anymore, he still met me within 48 hours on the eve of Christmas holidays… talk about personalize service.
He diagnosed me by doing a full check up and stretched the effected area and prescribed me few stretches to do at home. In the meanwhile He put me in touch with practitioners he felt would most benefit me.
Considering My terrible experience with Gastown physio and Pilates, I was immidietly blown away by the level of attention I received from the initial phone call.
This was the first time that I felt I was in good hands… there were no pressure or dramatization of my condition.
If you are living with any kind of muscular skeleton pain, you know how debilitating and frustrating it is on your life… and I am absolutely in debted to mark and his team for giving me my life back.
Like most of us I mostly enjoyed reading peoples feed backs than writing my own, but this experience has inspired me for the first time to write a review for what I believe was and is the best wellness centre I have experienced in Vancouver.
I’m so confident at the core principals of the management of this establishment that I AM willing to guarantee that you will be dealt with ethics and care.
I am now pain free, active, and enjoying my life again… thank you mark… no amount of money will justify what you did for me… I wish you and your team nothing but success… you have my vote for life.
Place rating: 5
Vancouver, Canada
I injured my Ankle in late October and through various issues which were totally within my control I waited far too long to have it looked at by a Physiotherapist.
I looked into the Burrard street location and found Aniken — She is amazing. I have had kind and careful treatment to my ankle — first with physical manipulation followed up by acupuncture.
Although there is still some tightness associated with a high ankle injury the swelling and mobility of the joint have both improved markedly.
I would highly recommend Aniken as someone who will take the time to evaluate the situation and will put you on a path to recovery.
Matthew
Place rating: 5
Vancouver, Canada
I agree with Jocelyn B.: Mike Dixon is the best!
The instructors at my gym recommended another therapist at Electra when I told them about my problems. They all swore up and down that Tanya was the best RMT ever. I checked her out online… but found that Mike specialized in treating nerve issues, and that he had a compression table, so I booked in with him instead.
Booking an appointment was easy peasy. Done online in a few clicks.
My first appointment was at their Burrard Street location. The facilities were clean and welcoming. My other appointments were at the YWCA. Their offices are smaller, but just as clean and comfortable.
Within a few minutes, I could tell that Mike knew what he was doing. He zoned in on my problem (meralgia parethetica, in case you’re wondering — it’s kind of like sciatica) right away. He assessed my leg length and stretched out my tight muscles for me. Given my issue, I didn’t get a traditional massage… but what he did was way more valuable in the long run.
Until him, I had seen countless other RMTs who, truth be told, clearly did not know what they were dealing with. So if you have a nerve issue, SEE MIKE. Ultimately, with his help, and the help of my chiro, I was able to get rid of the pain that was driving me crazy.
I am so grateful for his help.
Place rating: 5
Vancouver, Canada
I have been seeing my RMT, Mike Dixon, for a few years now. He is excellent at what he does and is always able to find and treat my troubled spots, even when I didn’t even know they existed.
I initially saw him for TMJ treatment. My dental hygienist recommended an RMT who was not taking any more patients. That RMT sent me the contact information for two RMTs in downtown. Her enthusiasm at mentioning Mike’s name (via text message) convinced me to book an appointment with him, even though I thought I would have preferred a female RMT. The rest is history. I have strongly recommended Mike to friends, colleagues, and family, and they are now all his fans as well.
He has helped me with neck, back, and shoulder pain, TMJ, as well as hip and pelvic misalignment (who knew that walking too much could be a bad thing?). For TMJ treatment, he does inter-​oral work (using his [gloved] fingers to manipulate muscles in your mouth), which sounds a bit crazy but is actually extremely effective at relieving tension and pain in your jaw.
Mike is very caring, kind, and knowledgeable, and I am so happy to have found someone whom I can trust to fix me. He also teaches massage therapy at Vancouver Career College, so he works at the Electra Health Floor a few times a week.
Staff are great. They once fit me in last minute to see a practitioner while Mike was on holidays. I like using their online booking system to make and manage my appointments. They take credit cards and email you a receipt upon payment, which helps me keep paperless and organized.
Summary: Mike Dixon is the best! :)
Place rating: 5
Vancouver, Canada
Best massages here by far. I used to go to women only but one day there was no one but Romi available. He’s great! gentle, intuitive and knowledgeable. I have definitely returned here numerous times.
Love the online booking system.
If I want a more ‘spa like’ day I will go elsewhere but this place gets the job done! In and out in an hour for a reasonable $.
Place rating: 5
Vancouver, Canada
After my plastic surgery I came here to get my stomach massaged to get all the post operation lumps out and to speed the healing process. The lady whom worked on me was very gentle, sweet, sociable and made me feel relaxed. She set the whole atmosphere as a relaxing one so that I could just let the day pass. I was still in the healing process, therefore, to even get to my home to the clinic was painful hence why she tried to make it as relaxing experience as possible. Prices were decent for what you get. The reception was very sweet and kind. Very organized and clean place.
Place rating: 4
Vancouver, Canada
Go see Glenn for rolfing. Wide selection of therapists and lots of availability. Good if you just want to be seen as soon as possible. Definitely on the pricey side, just a smidge over standard.
Place rating: 5
Vancouver, Canada
One of the best spots of registered massage spots downtown, nothing too fancy or Spa like extras, but very nice comfortable rooms, with some of the best therapists I’ve visited. I’ve seen both Glen and Kelly, Glen is very good if you’re looking for deep massage but might be a bit too much if you don’t like deep, Kelly was amazing too getting into spots to get rid of my upper back pain.
Highly recommended, they’re $ 5 – 10 more than some other spots for an hr massage, but to me it’s worth it.
Place rating: 5
Vancouver, Canada
My previous attempt at humour fell flat so I apologize if I confused people.
I went in to see an RMT for neck and shoulder pain and after some research I chose Glenn MacRea and I was not disappointed. My back was a series of knots and after a few questions and quick assessment, he quickly got to work on a deep tissue massage. Glenn comes across as an experienced RMT who knows how much strength to put into your massage. if you need a softer massage, I’m confident Glenn will give you what you need. If you need a very good deep tissue massage that pushes your limits (like I needed), I KNOW it might feel like a challenge at the time but at the end it will feel so good. After 2 massages my back felt great and I went back for a 3rd follow up and assessment and I feel awesome. After the first massage Glenn told me to try doing some sun salutations to improvement movement and flexibility in my back and after the 3rd massage he said he could notice the difference. And I noticed the difference also because most of my knots were gone. I also really like how throughout the massage he asks how you’re doing.
Place rating: 5
Vancouver, Canada
Best massage I’ve ever had. Hands down.
Came here for the first time yesterday, and all I have to say is WOW.
I was booked with Ben, and he gave me quite possibly the best massage experience I’ve ever had. He took the time to really ask what was hurting, and explained things to me so I could understand. He gave me a few stretches to do at home for my lower back with have really helped a lot. My hour long massage was the first hour of relief that I have had from my lower back pain for a while. Will DEFINATELY be calling this place my new massage home.
Place rating: 4
Vancouver, Canada
Wow! I am impressed.
The owner, Mark, messaged me directly about the events that transpired. He told me he would talk to Dr. Lin when she returned from her trip. He also offered me my $ 112 refund and a $ 150 gift certificate to put towards an appointment with a different ND.
It’s quite refreshing to know that there are people out there who genuinely care about their businesses, and more importantly their clients.
I saw Dr. Jennifer Schmidt-​White, she gave me a lot of information, and answered all of my questions before I even got a chance to ask them. She used diagrams to explain the digestive tract, and the like. I told her that I didn’t want to take vitamins/​minerals/​herbs for my whole life, and she understood that, and told me the things I would be taking would only be temporarily. She used Chinese techniques to check my pulse, and took a look at my tongue.
Something interesting she told me was that women are not supposed to be experiencing «bad» periods, we shouldn’t even be able to feel any pain… but it’s the toxins that we are putting into our body everyday that are causing our periods to be far worse than they are. So maybe next month I will have a happy period. :D
Also the staff weren’t being weird about letting me use my gift certificate. I also came back to pick up my blend of herbs, and the receptionist was super friendly. Come to think of it, I don’t think I have ever experienced them being rude.
I will update once my new regimen is underway!
Place rating: 1
Vancouver, Canada
I have had MANY massages MANY places! The RMT was Romi he was not bad but the pressure was to much considering I was really in pain when I arrived and asked him twice to ease up. The reason for the low rating though was not based on the massage alone. It is more about the DOG in the reception area. I do realize that it is a service dog but I have extreme allergies to dogs! The dog was not servicing anyone that I saw at that particular time and was free to roam around. He came directly over to me and I wasn’t sure how to get rid of it without causing a scene! So, I spent the rest of the day with puffy, watery eyes and sneezing which made my back hurt even more! lol
It would have been nice if the dog was kept away from the patients I certainly didn’t think to ask in a clinical environment if any animals would be present.
Live and learn!
Place rating: 4
Vancouver, Canada
I enjoy the RMT services at the Electra Health Floor. I make my bookings online. I have seen Suzette, who is good but lately I have been seeing Marina is terrific. She really works at those tense areas and checks in with you to see if she is applying too much pressure. She is definitely strong!
The rooms are spacious and clean. Relaxing music is played during the session however you can still overhear noises from outside the room. It is not a spa environment but it does the job!
I would recommend this place for RMT.
Place rating: 4
Vancouver, Canada
My buddy recommended this place to me. And once you go Electra you never go back!
I’ve been seeing Lyrica for more than half a year now, and she always welcomes me with a big smile. The most important thing she does is that she listens. Doesn’t matter if I am looking for a deep tissue massage (yes, sometimes I bite the bullet) or am just looking to relax, she does her best! And she is really good! I always feel rejuvenated after!
My most-​of-​the-​time over used muscles thank her very much!
Place rating: 4
Vancouver, Canada
I am a fitness instructor, and have perpetually achy and overworked muscles. Last week I went to Marina for my first massage in way too long. I don’t usually enjoy massage as much as others seem to, as I often find the pressure too intense.
Marina was very professional and courteous. She checks in with you regularly on how the pressure is feeling to you, and adjusts accordingly.
The rooms are clean, the location convenient, the receptionists are friendly. I highly recommend this clinic.
Place rating: 4
Vancouver, Canada
Apparently I have a lot of knots and kinks near my shoulders, neck and back so I’ve been RMT-​shopping and doing a lot of research reading upon reviews to see who is worth seeing. I’ve only been to an RMT 3 times; the first visit was at a place on Broadway and first, it was inconvenient for parking and secondly, the RMT wasn’t doing a lot of deep tissue massages even when I specified. I told her that she could kill the knots on my neck because they were a «pain in the neck» (ha.ha.ha. Okay, lame joke).
Anyway, my second visit I decided to switch to Electra Health floor but the RMT that I wanted didn’t happen to work on the day I needed to see her so I randomly chose someone. Bad choice. A part of her description was that she does deep tissue but I felt like she wasn’t strong enough even though I explicitly stated that «please kill those knots; don’t be afraid to put a lot of pressure… trust me, I can handle it.» Even with that, she wasn’t seem to be killing those knots like the way I would expect her to.
I went home and looked at the original RMT that I wanted: Tanya (there is a biography of each RMT, tells you their background, their activities). I thought Tanya would understand how my painful back, shoulders, lats, neck, etc as she was a runner and was quite active like I was. I booked an appointment with her and let me tell you the 3rd time was the charm. She nailed all my knots and really killed them. When I walked out of that clinic, I was a NEW person. She made my day. I highly recommend Tanya if you have back pain, tensed muscles and shoulders, neck pain and frequent headaches. She will DESTROY all of that.
It’s $ 96 per hour. Too bad I don’t have company benefits. If I did, I would want to visit her at least 2 – 3 times a month.
Place rating: 5
Vancouver, Canada
I love living in Canada. This American is impressed with the health care system here. Massages are part of our medical plan. What more can I say.
In comes Electra Health Floor. We were able to book a last minute massage. The receptionist was very efficient and friendly. The massage rooms were clean. I had Pam Dhillon, who worked off about 2 years of knots and kinks in my shoulders and neck in 60 minutes. My partner had Romi Topper, who did some amazing body stretching for him.
Massage Therapy in Canada feels less” hippie” and «alternative,» more professionalized. For example, all therapists are «R.M.T.‘s» — Registered Massage Therapists. Maybe that’s why health insurance covers it? It’s more seen as a health benefit, rather than something just to «feel good.»
There are also physiotherapists, acupuncturists, naturopaths, and bunch of other therapies available.
Place rating: 4
Vancouver, Canada
I’ve been going to Electra for massage therapy for a couple of years now. During the course of my time there, I have been to several registered massage therapists (RMT). A few have been outstanding, and a couple have been terrible.
I don’t like the technique certain RMTs use where there is pulling, stretching and pinching. I prefer a good, deep massage that hits all the pressure points and provides some relief. Sadly, not all the RMTs there can deliver on this approach.
I will continue to go to Electra, just need to make an appointment well in advance for my preferred RMT as it seems they are always booked at least a week or two in advance.
A bonus there is that you can actually book online — you can see the schedule for each RMT and choose your time accordingly. They will also email you the information once you have booked. Very convenient! They have weekend and evening hours as well, which is a bonus for my schedule. (this is the reason for my 4-​star rating)