FULLHOUSE Modern

Last week I took delivery of a new custom sofa and dining room table from Fullhouse and had such a positive experience I feel compelled to post here and acknowledge how pleased I am with my dealings with this business. I’ve been shopping at Fullhouse for over 6 years and love every one of my many purchases. I find the staff to be very knowledgable, pleasant and professional right from time of purchase through until delivery. Definitely worth a visit if you appreciate good service and unique Danish vintage /​quality modern pieces. No place like this in town

We bought a beautiful dining table and coffee table here last year. We’re very happy with the pieces, top quality for sure but based on the prices it should be. We skipped buying dining chairs from here as we couldn’t stomach the cost. We ended up finding some on CL and had them re-​upholstered all for about 50% less than here.
I would agree about the service here, really depends on who you get. We had one person that was very helpful and knowledgeable. When we came back later to buy the pieces we dealt with the owner who was a little lacking in the customer service dept. There’s a way to say «Sorry, we’re unable to negotiate on the price» without offending the buyer. Instead, she was abrupt and somewhat rude about it, like we offended her. The reality is people want a little something when making a major purchase so leave a little room in the price or maybe a discount on the delivery. This is Sales 101…80%+ of people who have a negative or slightly negative experience won’t purchase again from that business.
If you’re looking for MCM pieces for your place and $$ isn’t an issue, definitely worth checking this place out. But if you’re looking for a gem at a good price, I suggest CL.

Love Fullhouse. There are just a few furniture places in Vancouver that have pieces of really inspiring style and workmanship and Fullhouse is one.
If you’re interested in modern, mid-​century modern or wood furniture generally make sure you visit. Lots of great stuff. Also prompt delivery and good service.

Great stock, horrible customer service. I’m not asking to be gushed all over Gap style, but seriously, I can’t seem to get even a basic sign of recognition that I could be a potential buyer from anyone of their team. These days its become a bit of a game for me, just to see if anyone will bother to look up from the very important task they are performing and acknowledge me.
I guess the bottom line is even though I like their furniture I’ve ended up purchasing items from other stores because of their attitude.
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If you like Danish mid-​century modern furniture, then this place is for you. The staff are helpful and friendly.
I’d buy more from them if I had any more room at my place.
The prices are high, but the quality and scarcity of the pieces are outstanding.

I had a poor customer service experience here, too, which sours me on the store altogether, because service is so important when you’re dealing with one-​of-​a-​kind items.
They do have a lot of interesting pieces — a mix of mid-​century originals and new. After looking for a long time for something that could be both an end table and a cabinet for our liquor bottles (one that had a door, so kids couldn’t get in), we finally found a lovely little teak bar at Fullhouse — a small piece with a top that folded out into a ledge for mixing drinks. It was exactly what we needed. It wasn’t cheap, but we’d been looking so long that we took it.
Fast forward four months, and the piece came apart at one seam through what seemed like regular use. I don’t know if it was a poor restoration job on their part or an accident on ours, so I wasn’t blaming anyone. I thought surely the store could recommend someone with experience restoring mid-​century antiques. When I went in, the salesperson looked at me like I was nuts, then said she’d try to find someone. She came back five minutes later with a print out of a barely literate e-​mail, saying, «This guy e-​mailed us – don’t know anything about him but you might try him.» WHAT? They feel comfortable referring their customers to someone they don’t know from Adam whose work they know nothing about? Well, I guess that’s how you make sure your customers never come back.

Our customer service experience was very poor. We found three items we wanted to buy that needed to be shipped. They took almost a week to put together a shipping price (which we actually never received), and we had call to remind them we needed. We spoke to several different people who all who seemed on top of it, citing holiday as causing a delay, so we weren’t concerned.
Finally on the day they promised they would have the quote ready, instead they emailed and said they sold the main item in our order to someone else. As someone in the process of furnishing a new house, shopping at stores with one-​of-​a-​kind items, once you find something that actually works, it’s pretty disappointing to deal with this kind of poor service. Our assumption from dealing with other second hand or antique dealers was that they wouldn’t sell our stuff from underneath us, especially when it was their slowness that left the sale incomplete.

Dragging my feet from one furniture shop to another along S. Granville, I was starting to get modern-​d out. On a mission for some shelves/​storage I was desperately seeking something Un-​Ikea.
After a lot of browsing, measuring, humming and hawing and thinking, «This would be okay, I guess…» I breathed a breath of fresh, mid-​century teak air and almost immediately fell in love with a hutch.
If I had a bigger palace, I would be loading up a U-​Haul and trucking it all back — but for now, Fullhouse is my place to go for «pieces» as I graduate from «Ikea» living to a mid-​century modern girl. With really helpful sales sales staff and no-​pressure conversations, I give them a big high «fiver!»

Can we say the Danish know how to decorate? And who is this kid on Oprah that’s like 7 foot 3? Oops. sorry I digress. Back to décor store writing. Yes this is one of my favourite places to come and check-​out what I need to buy next year for my bedding and living room. Ahead of the trend, the cozy and almost-​not-​even-​there store front makes you feel like you’ve stumbled upon something nobody knows in the city. Duvet covers, sheets and pillow covers are pricey, for a full-​set you could be spending up to $ 300 easily. But it;s the older, retro furniture and lighting that I’d recommend buying anyways.

So you want a pair of lime green lamps in the shape of two dancing ladies… go here. If your looking for the ultimate teak bedroom set… go here. OR if you simply want to experience the mid century vibe. then GO HERE!
I stopped by today and always get a warm fuzzy feeling in my no no place when I go in. they have it set up so that you can navigate the room groupings with ease. I am always on the hunt for fun dinning room chairs, as most of you know if you have come to a diner party at my house I don’t have the best chairs to sit on. I came across a set of faux Saarinen chairs that made me squeel… I think I may be in luv… It happened so fast the next thing I knew I was spinning uncontrollably like a little child, around and around, and around… until the shop keep came by and asked me if I needed a hand, the only hand I needed was to help me out of the chair so I wouldn’t fall over. needless to say they were a little out of my price range and sadly had to leave them behind… one day I will be back.
oh and if you can’t make it into their store they always list their wares on craigslist.

If you love mid-​century design, you will fall for Fullhouse where they have high quality furnishings that range from art-​deco lamps to the 1970s teak bookcases your parents undoubtedly had. Much of what they carry is used, but they manage to have a predictably large array of dining tables and chairs, desks, dressers and other large pieces mostly from about the 50s — 70s along with a number of quirky accessories from the same period and earlier. Think Funky Japanese lamps, coloured glass vases and ashtrays (from a period when you were allowed to smoke), and other period accessories to turn your home into a stylized set circa the summer of love (or thereabouts). But don’t think this place is kitchy; it’s anything but. It manages to keep only quality pieces that are in good shape in spite of their age, and everything in this store is laid out in an attractive and easy-​to-​find manner. They also have a number of modern/​contemporary décor pieces such as pillows and pillow covers, other linens and they also will also cover or re-​cover your couches from a selection of tasteful upholsteries. If nothing else this place is good for waking up you inner designer, even if you don’t walk out of the store with anything but inspiration.