Lee’s Automatic Transmissions

So since my last visit to Lee’s transmission, I decided to get a second opinion on why my transmission keeps breaking down, since I felt that something was still wrong with my truck and that Lee’s had just fixed the effect and not the cause of the transmission issues.
I went to Metro Ford in Port Coquitlam and dealt with their transmission guy. He managed to find the problem within less than 5 minutes of checking my truck. With just a matter of feeling some transmission lines he was able to tell that the transmission wasn’t cooling properly. He ran a diagnostic to confirm that it was the problem.
I contacted Lee’s transmission and notified them that Metro Ford found the cause of the tranny problems (something that Lee’s should have found if not the first time definitely the second time)
I asked him if he would fix it under the warrantee and Walt stated that I would have to pay more money.
According to Walt’s logic he was happy to just keep replacing or repairing my transmission as opposed to finding the true cause of why my transmission kept malfunctioning. How many times would I have had to go back and get my truck fixed because they couldn’t figure it out? Thankfully I will never have to find out.
Lee’s transmission has definitely lost me as a customer and I will be sure to spread the word. Kudo’s to Metro Ford for a job well done!

Incredible service and integrity here. My car was running poorly, so I brought it in for an inspection from Walt and Kyle. Not only did they inspect my car thoroughly for free, they were completely honest and advised me to invest in a new vehicle instead replacing my transmission. They could have took $ 5k from me to have my transmission replaced, but they said their were some underlying issues with other things that would nickel and dime me down the road. This kind of integrity in businesses is a rare find these days. Walt even gave me a free lift to an appointment while they had the car in the shop.
I highly recommend going through Lees.

Walt and his boys always deliver great service and fair pricing.

when my 1998 pickup broke down with transmission issues, I knew right away it could be a relatively expensive repair. I was unimpressed by my dealership’s initial quote so I asked around and it was recommended by a friend that I see Walt at Lee’s Automatic Transmission. after speaking with a very friendly Walt over the phone, i had my truck towed to the shop. I was almost relieved to hear a quote of just under $ 1400. it was more than I could afford at the time but less than the dealership’s quote so I agreed to the work being done. one day later I got a call saying (surprise!) the damage is more extensive than they thought and the repairs would be «closer» to $ 2800. at this point the repairs are costing me more than the dealership had quoted and twice what Walt originally quoted me. with the transmission being dismantled and the truck on a hoist, there were no better options so I reluctantly agreed to go ahead. when I went to get my truck, Walt went through a noticeably small list of parts they had replaced and surprised me with a bill of just under $ 3500! I was shocked and angry as I was reassured of the 3 year warranty on their work. «At least this is one thing you won’t have to worry about on this truck for a long time» he said, and this is where things became absolutely shameful. I drove home 2 hrs to find what appeared to be a significant transmission leak. I got a hold of Walt the following day to say I already need warranty work done. he acted embarrassed and asked me to return the truck. I drove 2 hrs there for a SECOND time, spent the night, picked up the truck again, drove 2 hrs home and found the same leak. I called Walt again (furious now), we had the same conversation and I dropped off the truck for a THIRD time. when I got home to find the same leak and realized my truck would have to go in a FOURTH time I felt like I was on a hidden camera show. I gave Walt a chance to explain himself (he failed miserably) and I realized that after spending nearly $ 3500, I was stuck bringing my truck to him 100 times if that’s what it took. I’m sorry to say that after eventually realizing the truck would need a FIFTH visit for the very same issue, I gave up and counted my losses… all 3500 of them and I have not returned despite Walt’s offer to «pick up the truck this time».
the friend that recommended Walt’s work has since cut all ties, business and personal with Lee’s Automatic Transmission.
I strongly recommend you do your best to find a different shop! if you are looking for honest work, you need to look elsewhere. apparently a dealership is cheaper and definitely more accountable!

I’ve taken my car to these guys a few times now and found them to be fantastic. Excellent service, inevitably give me more information than I’ve even asked for, friendly and courteous. Finally — a car place that doesn’t make me feel like an idiot! Love this place!

So, today at the last minute we decided to get the oil changed in the trusty Honda, she was way overdue and we are headed out of town in the AM. We took a chance and just popped in on Walt over at Lee’s and asked him if he could fit us in. It was short notice and he was understaffed, but nevertheless he, managed to fit us in and got it done while we went to next door to Latin Organics and the Gourmet Warehouse.
This was not the first time we have trusted our vehicle to Walt and in most certainly will not be the last! He and his staff are great people. Love going to our mechanic! How many can say that without sarcasm? We can!

Walt is amazing. Reviews were spot on. Thought I had a big problem (my 95 Blazer kept stalling while driving) so I took it to Lee’s based on Unilocal reviews. They ran a battery test, checked the check engine codes and pretty much diagnosed my problem all for free (needs new wires). They even recommended where to take it to get the wires replaced. Highly recommended. They also have an A+ rating from BBB.

A lot of highway driving has preserved our clutch but buying time does not change the facts that parts wear out and cars are not self-​healing. We had to face the music so we brought our Honda in again to Walt at Lee’s.
No one wants to spend big money on car repair but at least with Walt, he explains all the details and he’ll even show you what he’s talking about. He’s really good at communicating exactly what needs to be done while not leaving you feeling completely vulnerable to the unknown.
We trust Walt and he’s a nice guy too. Heck, he even picked up the big guy to get the car back, (since we live close by.)

A gremlin had made it’s way into my Audi’s automatic transmission and was causing intermittent and difficult to diagnose problems. I spent about 12 months and a significant amount of money at a local Audi dealership trying to track down and resolve the issue, but to no avail.
A friend suggested that I call Walt at Lee’s Transmissions. Walt’s team was able to swiftly (first try) diagnosis the issue. They then performed the repairs at the price quoted. Problem solved.
Owning and repairing an Audi is not cheap, but it was certainly nice to have the problem fixed first try… as opposed to swapping out perfectly good parts and getting nowhere.

I decided to contact Lee’s Transmissions for a potentially huge repair to my truck, and I chose them based on the review here on Unilocal.I am so very happy that I did! (Thank you Roanna for your review!)
My truck was having trouble passing the BC out of province inspection for a number of reasons. The biggest one being that it would roll if left in park. I had a few mechanics around Vancouver check it out and they all said to me that it would definitely be a transmission rebuild. I was getting estimates at about $ 4000.00 for that work to be done alone. But the mechanic I bought it off of in the states insisted that it absolutely did not need to be rebuilt and with a relatively simple couple of steps it can be fixed. I wanted nothing to do with a transmission rebuild so I took notes on what to explain to another mechanic here in Vancouver and I sourced Unilocal for who to call.
That is where things changed for the best. I contacted Walt at Lee’s Transmissions and he very kindly listened to me ramble about my situation and try to explain to him how I understood the truck needed to be fixed. I don’t know much about vehicles so it wasn’t a straightforward explanation either. I brought the truck to him and later that day he called with excellent news. Immediately Walt said that my mechanic in the US knew his stuff and the repair was done. No need to even think about rebuilding or taking out any transmissions. It came to a couple hundred dollars. Needless to say I was very happy with the result.
I appreciated Walt’s honesty and willingness to try a suggestion from another mechanic. I would of recommended him just based on this but when it came to all the other work that needed to be done in order to pass the out of province inspection he was even more helpful.
He actually drove my truck over to another garage for the new inspection that it needed. He recommended them and another garage to do the repairs because as Walt put it, he trusts them with his customers.
The other garages who I also have had awesome experiences with are West Coast Alignment (for the inspection), and Soars Automotive for the rest of the repairs. West Coast will be doing the final inspection for free even though I am not getting the repairs done by them and they also drove the truck over to Soars for me to save me a trip.
It can definitely be tough to find honest people to work on our vehicles and I am really pleased that I waited until I found Walt at Lee’s.