Rosedale on Robson Suite Hotel

Had a awesome stay. Great location and loved that I had a kitchenette. Even forgot my shoes there and housekeeping kept them until my next visit back. Would definitely come back.

I stayed here with my friends for four nights. It is conveniently located in a nice area of downtown Vancouver — not far from Yaletown. It is about six minutes from the Downtown rail station and the shopping centre.
Great amenities, very helpful staff, and clean rooms. They helped us find local marts and called arranged a cab for us when we left. The only problem was: slow Wi-​Fi. I mean, it was quite terrible from our suite. It worked best when we near the living room or in the lobby — which is such a shame for people visiting from another country and limited in terms of the what-​to-​do.
I would not mind staying here again. Although the Wi-​Fi was bad, it forced my friends and me to explore Vancouver the old-​fashioned way: just walking around and asking people for tips. Thanks for the great stay!

GREAT location. Easily accessible to all the fun downtown spots.
However, the bed was a bit squishy, the bedding smelled of BO (eww), and there was an all night long noise… Sounded like a mix between someone tapping, a lose animial, and water leaking/​dripping… I guess it didn’t help that I was in one of the rooms numbered xx13…
Elevator was slow too, and it isn’t cheap.

When I pay a good amount of money to stay at a hotel that is 20+ stories tall downtown, I assume at least the elevators work. Wrong. It took over 20 minutes on 4 separate occasions within 72 hours. (one was 40 minutes, on checkout with our luggage). I watched as 1 working elevator opened and closed full of people 7 TIMES until my wife furiously descended the stairs and I squeezed in with the bunch. Also, the pool/​Jacuzzi oddly overlooks the street, so passers by can oggle you (or wife) while you are attempting to relax.
Also beware of hidden WiFi fees for *more than one device* if you are not using the hotel lobby wifi.
So after all of this griping, why 2 stars and not 1? Location. That is all.

We’re on the 19^th floor! Yeah! Good all around views, I’d give this one a 5 star.
We’re on a Time Share, so people like us, don’t get the hotel freebies, like lotions, shampoos, conditioners (not that I need that, but I’m used to having hotel shampoos to wash my hair @ least 1x a week). All the stores we went to, only carry 2 – 1 and I don’t use that. But, once the clerk in the lobby found out I’m on Time Share, she said, I don’t get one! Fine!
In our room, we have everything else to keep us maintained for the next few days! It is clean, it is equipped with microwave, dishwasher, slow wi-​fi in the beginning we couldn’t log in for a VERY long time, I almost went downstairs & demanded help. It just takes patience, and I have that, but it can be VERY frustrating! Our closet is about 2′ wide. We have 2 TV in our room. It’s also a plus that we can open one of the windows, for fresh air without getting rain inside in our bedroom!
There is NO FREE parking here. We are close to many restaurants, and a good walk away to Chinatown.

My main complaint is that they misrepresent that they have internet when its barely functional. It’s problems for the staff and they don’t realize it. My kids finally checked into their room and another couple entered their room and then my kids key code was changed so that they couldn’t re-​enter and they had to get recoded at midnight.
Don’t bother staying here. It’s annoying.

Great location, 5 min walk to Yaletown, 10 min walk to Gastown and 1 block away from Robson street. The rooms are spacious but very outdated. The major reason I’m giving 3 stars is the internet… Wi-​Fi is horrible.

This was a great hotel with enough amenities to make the stay very comfortable. I really enjoy suites. I didn’t have a need for the kitchenette, but I really loved that there was a stove, oven, microwave, toaster, and very large fridge available if I needed it. There were dishes and cookware if needed.
If my stay was longer I would have purchased some food for breakfast. The hotel offers free breakfast, but it is very continental. Danishes, bread, fruit, yogurt, and coffee/​tea and juice.
The location is really fantastic for downtown and there are so many great places to eat around the hotel. The room had really amazing view too which is always a fun bonus.
The only negative I have is being charged $ 2 to check our luggage when we checked out of the room and needed a place to store it before our flight. It was really obnoxious to be hit with such a petty amount of cash after dropping hundreds for our stay. We were not charged when we were checking in.

For what you’re paying for and the location, this place is almost as god as it gets in Vancouver, BC. I booked this place when my dad and aunt came to visit me in Seattle, and I wanted to show them the jewel that is Vancouver. The room had two doubles and a sofa bed and could easily accommodate 6 people. I wish I booked this place when my mom and brother visited, but now I know. The room had dishes, a sink, a microwave, and a refrigerator, so it’s a great pre-​party spot. It was also very clean and well maintained. And best of all, it’s walking distance to everything in Vancouver. Great room for large parties, parties in general, and anyone who wants to be close to the action.
Stayed August 2012, traveled with family

I stayed at this hotel 10 years ago, and I just stayed there this week. Just as good, just as courteous, fabulous, outstanding. I don’t understand all the lower-​than-​average reviews here.
I’m not interested in five star hotels. For the value of the money, it would be a waste for me. I’m active, always out and about. For me, hotels just need to be super clean, comfortable, convenient, good customer service oriented, and designed for independent travelers. This hotel is perfect for that type of travelers. The price was very reasonable in my opinion, in fact rather low that it got me a little worried. This hotel may be considered a 3.5 star hotel, but they don’t act and treat their customers as 3.5 star customers. There are many 3.5 star hotels that are good, but they expect themselves to act as such. This one pays attention to details with care, yet they leave you alone to enjoy all you want. Just as a small example, they leave you with great coffee you can make yourself in your room whereas a 5-​star hotel will make you order one at premium as room service. I don’t need and want a hand-​holding by a 5-​star hotel concierge who may be getting a kickback from certain restaurants. I just want resources made available to me if I ever need. I’d like to do my own research. Are you like me? Then, read on.
1) Suite is really sweet. It is really handy to have a separate room from the bedroom where you can have a little space to yourself from your family/​friends traveling together. Both the living room and the bedroom has its own TV and phone. Handy.
2) Kitchenette is complete. Small, but complete with stove, oven, microwave, coffee maker, hot water boiling pot, refrigerator, dishes, dish towels, utensils, you name it. All spic and span clean. Even though we didn’t cook, we sure used the microwave, fridge, coffee maker, hot water pot, and it made us at home.
3) Clean, clean, clean. After 10+ years, I expected it to be a bit aged and perhaps dingy — NOT. Very impressed with how they kept it up.
4) Indoor swimming pool, hot tub, steam and dry sauna. I used them everyday, and again, clean and very well kept. It was nice to jump in the steam room and relax after a day of lots of walking around. They close the facility for a couple of hours mid day everyday for cleaning and maintenance. It shows. Having this facility is a big plus for me.
5) Amazingly courteous and friendly staff, period.
6) Book directly with the hotel, and you’ll be given a complimentary continental breakfast. Nothing too fancy, however, the quality of the continental breakfast was far better than some others I’ve seen in recent years of my traveling.
7) Location is perfect that it’s an easy walking distance to the heart of Robson, Yaletown, Gas Town, Downtown. You can catch Aqua Bus, a little boat to cross the water to go to Granville Island and other locations from Yaletown. Car2Go lots are nearby as well. Although it stands at the corner of Robson and Hamilton, it’s not in the middle of the busiest Robson street, so that it is rather quiet at night which is perfect. Lots of lots of little eateries as well as more major restaurants around the hotel.
We didn’t drive this time, but the parking is something like $ 16 in the building/​day which I think very reasonable. WiFi at the lobby is free and was good. WiFi in the room is complimentary for one device. You’d need to pay for additional. (well, this is the only ‘too bad’ I felt, but we were fine with just one device being able to have WiFi, and it wasn’t slow as some have mentioned. I believe it depends on the room location)
Will I stay again? Without a doubt, this is THE hotel I’ll keep on using in Vancouver.

Excellent rapport qualité prix pour cette hôtel 3 étoiles vraiment c’est impeccable. Tout est très propre la suite est grande et lumineuse le service est nickel, le personnel très avenant, tout est parfait.

There are hotels, and then there are suite hotels, and there, standing out in a field all by itself, is the Rosedale on Robson. It’s not a timeshare, it’s not your standard suite hotel, it’s not a boutique it’s… what you get when you gamble on Priceline.
Normally I refuse to let Priceline choose my hotel, but with high rates over the Labour Day weekend, I needed some good news, and the 3-​stars Priceline ascribes to this hotel had me reassured that the price was right. After the big reveal (once my money was paid), I Unilocaled the ROR and had that gut-​check moment of «I knew I shouldn’t have done this» queasiness. Oh man. 2.5 stars. What did I get myself in to?
«Well this isn’t so bad,» I thought to myself as we checked in. Our room was ready early, the front desk staff is nice, and the location is great — away from the main chaos of Robson, close to BC place and Gastown, lots within walking distance. Sure the lobby smells like… what’s that smell? I can’t place it. Must be something someone just cooked in the restaurant connected to the lobby. Never mind, because our room is clean, spacious and has a kitchenette in it. That’s handy.
In fact, all of the things the other Unilocalers said about this hotel — rude staff, dirty rooms, etc — are just not true! The staff are nice, the room is clean, the location is good, the noise is low. It’s a great place for home base when adventuring in the city.
Sure that smell in the lobby isn’t going away, but I’m sure it will be gone by tomorrow. I can’t quite place it. It smells like meat of some sort, but also maybe B.O. Anyway, we’ll just head to the room and hook up to the free wifi… well, only one device that is. For any devices more than one, it’s $ 5/​day. That’s kind of lame. But you can sit in the lobby using free wifi on any device, as long as you don’t mind the… smell. What IS that smell? Okay, nix the lobby idea, we can share the one connected device in our room.
The beds in our double-​double are comfortable enough. The pillows work. While the air-​conditioner is loud, fortunately it’s cool enough we don’t need it (really). So we can hang out in our room because every time we roll through the lobby… It’s. That. Smell. Again.
Damn it’s convenient to have a kitchenette in our room. We can go to the IGA and the liquor store up the street, stock up on cheese and wine, and have a little happy hour in our room. Because we can only imagine that the restaurant has the same smell as the lobby.
Well, three days are enough. Checking out was easy enough. They even offered us until 1pm to check out. That’s nice. But we want to go exploring on our last day, so we ask them to hold our bags. Unfortunately this costs $ 1 per bag, and the two carry-​on roller-​boards have to be chained up outside. Yeah it’s covered, but it’s outside. And our laptops are in those bags. And the guy checking the bags is pretty rude about our concerns. So that sucks. But we get him to relent and keep our bags in the back office.
Dude, if you hadn’t charged us $ 3 I would have tipped you more than that. Well, not when you were being rude, so scratch that.
At least when we came back to get our bags, they were there, nothing missing, and he was much nicer. Helpful even.
So yeah, the rooms were not like everyone else said they were. Actually quite nice rooms. And the staff? Mostly friendly. But damn. By day three the stank in the lobby was making us queasy. And we were happy to leave. If they could fix that smell, this would be a 3 or maybe 4 star review, but honestly it was a real turn off. I hear Febreeze works pretty good. They have that in Canada, right?
Oh, and the elevators are pretty slow.
I probably won’t stay here again.

Not a lot of good things to say about that place. Rather not say anything except to just look for something else. Expensive, paid internet that don’t even work at all. The room sizes are decent but dated. Staff very unfriendly. I would rather look for something more expensive but newer.

Inconsistent service from staff, ranging from friendly and helpful to indifferent or downright sarcastic and incompetent.
I don’t imagine our experience to be the norm but it is the reason for my low rating.
My wife and I stayed for three weeks during which time we had to move rooms twice in a 24 hour period. Our first room change happened after I arrived home from work one evening at 11pm to find my wife standing on a flooded carpet. She was told by staff that a honeymooning couple in the room above got a little playful and splashed some water on the bathroom floor which must’ve leaked down through the walls and into our room. My wife requested a room change which was denied. Instead, fans were brought into the room to dry the carpet. When the wetness continued to spread into the remainder of the hotel room the staff admitted to a problem and we were given a different room. Between midnight and 1am we moved our belongings. Once in our new room we were informed that it was temporary as it was a time-​share and as we understood was under different ownership and/​or management. We were therefore moved again the next morning — our third room. I wonder if the lack of sleep and stress of that evening contributed to my suffering an injury on the job the next afternoon. Hmm. It’s possible. In any case, we received a fruit basket from the hotel management for the trouble — a nice gesture.
It’s not a fancy hotel. Don’t expect that and you won’t be disappointed.

Recently stayed for some shopping, eating and a concert. Blocks from the stadium, easy walking for Robson street shopping, yummy ramen noodle restaurant around the corner.
Cons:
–The room temp gave me some grief… it wouldn’t go lower than 68 degrees; with the warm summer days and the sun beating down the window made for an unpleasant guest.
–The curtains in the bedroom didn’t nearly block out enough of the morning light. In an attempt to adjust it, pulled to one side, more light shone thru, pull to the other side, light came thru, etc. Comical, but annoying.
–As of ⁸⁄₁ they charge $ 5 per device for internet. Con at the time since we were there in late July
Pros:
–Julie, front desk staff was terrific. Same for Alex, VI staff person. Very informative, friendly and helpful.
–It was only $ 16 a day for underground parking, not bad for a hotel.

Great location. The facility is mediocre. Don’t stay here expecting the Four Seasons. We stayed in the Rosedale Condos. Rooms were OK. Air con was working. Bed felt comfy enough. We spent most of the time walking around so the only time we were in the room was to sleep. If you are looking for regular housekeeping you may want to choose a «hotel.» Customer service was nice. It’s not top notch but we didn’t have any of the problems other reviewers have encountered.

This is the last hotel for our trip. We stayed in a condo and they didn’t provide much, and did not clean the room our entire stay. Gave us tiny bar of soap, super difficult elevator but great area. Would have rather stayed at The Westin nearby.

My buddy and I stayed here the weekend of 02÷15−02÷17 for a weekend of hockey and nightlife.
Overall the hotel is what it is (and you should know it by the price) which is not the grandest or the most upscale but a three to four star casual friends and family suite hotel
The location is awesome as EVERYTHING is in walking distance (except for Stanley Park). You’ve got Yaletown, the Hockey arena, Granville St, Robson and Gastown all within walking or stumbling distance.
The room was decent as it featured comfortable beds, two flat-​screens and an average bathroom. My only complaint is I had an «Deluxe Superior Suite» that did not have a couch in the living but two very uncomfortable chairs.
It’s a hotel that is good for a guys/​girls weekend or family stays however as a couple maybe a nicer place would be a better fit. But for what it is, I will return sometime…
(I wish Unilocalers would stop being such ass whiney brats).

I stayed here for a conference which was at the Fairmont.
The location of the Rosedale On Robson was good, being close to Yaletown which has a trendy strip of restaurants by day, that transform into nightclubs by night. Chinatown and Granville Street are also close by.
There’s bar/​lounge inside hotel called Rosie’s.
The suite we were offered had a kitchenette, hide-​a-​bed, living room and bedroom. Being that it was high up, it gives you a good view of the city and surrounding areas.
I found it more expensive than other hotels I’ve stayed in, with extra costs of things like internet. Although I did get a discount upon checking out.
The train station to the airport is close enough to the hotel that you can go walk.
Left my phone charger there and they were kind enough to return it.
I found the service somewhat a bit disorganized.
It worked for our conference, though I think I would like to try somewhere else if I was to visit Vancouver again.

I read all the reviews on here and thought it looked like a nice place to stay, so I booked us for all 9 nights we were in Vancouver. They gave us a discounted rate for staying so long (I think it was corporate rate) but I realized that didn’t include wifi so I called and they comped the internet since we’d be staying so long. When we arrived we were told that only one device was covered for wifi and it would be an additional $ 15/​day per device. My boyfriend does this (networks) for work, and that’s the whole reason for the visit. Since I’m staying with him I need to entertain myself while he’s at work and I use the internet for that. So we need at least 2 devices, and that’s before our tablets and 3^rd laptop. We got to the room and the internet was shotty, we had to keep putting in the password. If they are charging $ 15/​day/​device, you’d think they’d be able to afford the best of the best, highest speed internet. But after the first day, we discovered this was absolutely not the case when the internet went out. We couldn’t log on at all, and when we called the desk they said «maybe it will be fixed tomorrow», tomorrow came and it was «maybe tonight» but the bf had some coworkers coming in to join him & stay in the same hotel. We all cancelled our reservations and went to Georgian Court (which was great). They were allowing guests to use wired internet at their single kiosk for 15 minutes at a time but the line was full of angry guests… it was not pleasant waiting in line to find a new hotel.
That’s not all, the kitchens are from the 50’s– completely metal and grimy. Our fridge wasn’t working so we had to ask someone to come show us how to turn it on. Being so old it was hard to figure out the little plug in the back controls the temperature.
The beds were hard, but I don’t mind that usually. These were bad though. The carpets were gross & grimy and the bathroom was too small for 2 people. There were no full length mirrors and the lighting was bad.
The breakfast was decent at least. Fruit, muffins coffee & tea-​continental breakfast. But the exercise room was pitiful. I thought it was a storage room when we arrived, but when I went to use it, yikes. It is on the ground level, with window walls looking out to the driveway where people and taxis come & go. There were a couple of outdated machines, one was unplugged and «out of service» sign was on it.
There were white stains on the curtains (I can only imagine) and what looked like vomit stains on the carpet. This would be an ok place to stay (for less money) if you were going to a game or just wanted to party and were leaving the next day. And didn’t have to shower.
The shower curtains are really cheap and suck in while you shower, so you have to push them out or put weights on them. This results in a flood every time you shower and there isn’t enough space in the bathroom to hold all the towels you will need to use to mop up.
It feels like everything in this hotel came from a garage sale. There wasn’t even any stuffing left in the couch. It’s gross, I would never stay here again unless it was free. Even then only maybe.
At least the staff was friendly and accommodating. I almost feel bad leaving such a bad review. The owner should stop being stingy with the money you charge people and splurge on quality furniture, flooring, internet, etc. Stop buying from old estate sales.

Our timeshare owns several units in this building. We choose it initially because of the location. Took the Amtrak up form Seattle-​area. Was a quick walk from the Sky Train.
Our room was on the 15^th floor & we had a grand view of the city. Much of what we did was walking distance — taking the ferry to Granville Island, walking to/​from Stanley park, Gas Town, eating, Sky Train etc.
Staff were helpful suggesting several places to eat. Rooms were clean. There was a bit of street noise, but nothing atrocious. We even used the Steam & Dry Sauna every day of our stay.
We’ll definitely be coming back again!