Rosewood Hotel Georgia

I had a wonderful time at the Rosewood Georgia hotel. The service was exemplary; from porters to housekeeping to concierges, I was impressed by their attention to detail and commitment to meeting my needs.
I loved things that make me feel pampered: ice, water, and cookies with turndown service, slippers and robe, gorgeous linens, 24 hour room service, absolute respect for «do not disturb» signals.
In addition, they are superbly located in Vancouver. You’re right across the street from the art museum, close to mass transit, and within walking distance of many attractions.
The hotel itself is beautiful. It’s been astoundingly restored so it feels retro, even with modern conveniences like wifi. The Rosewood Georgia is comfortably elegant, luxuriously appointed, perfectly located, and beautifully staffed.
What else could you ask for when going for a full-​on luxe experience in a great city?

This was more of a 3.5 star experience for me. The hotel is beautiful with a great location. I stayed at a deluxe room, which was a good size and had a huge bathroom. However, I wasn’t impressed with the service provided and have had much better service at many other luxury hotels. The doormen were not friendly from the moment we stepped out of the taxi at the time of our arrival to the hotel. They don’t like to say hello, don’t smile, they avoid eye contact and hope that you would go away. When I returned a rental car one day to one of them in the driveway for the rental company to pick up, they didn’t know what they did with the car resulting in several calls from concierge trying to figure out what happened to the car. Also, the hotel website mentions a courtesy Bentley for short trips from the hotel. Every time I asked about it, I was told it wasn’t available even though it was parked right outside. Apparently, it’s only available if they have a driver and they never did during my whole stay. Most of the concierge was great, but one of them was extremely annoying with a bad habit of putting his hand up at the level of a guest’s face trying to shut them up when he was making a phone call. He also liked to defer requests to other staff for the next day instead of taking care of the request at that time. However, guest services and housekeeping staff were extremely professional and friendly. The Reflections lounge, Prohibition bar and Hawksworth restaurant at the hotel were beautiful and had great ambiance. All in all, this is a good hotel, but not what I was expecting. I will stay at Fairmont Pacific Rim next time I am in Vancouver.

The best hotel in Vancouver. 2 Forbes 5 star awards for 2016. Amazing areas around the property, terrace patio is awesome, their club Prohibition rocks every night! Stay

Finally, a little five star design and service for a five star price. The location was perfect and the staff hit all the right notes, genuine, friendly, poised and professional. The lobby was lovingly restored, the room was well appointed. It had outlets where they should be, the bed was amazing, the design, understated and elegant. I would stay here gain in a heartbeat. Well done!

We arrived on Monday and have been treated with the upmost respect. The customer service is superb, from the bell man, the front desk, the complimentary limo service, the well designed room and very friendly staff all over. We are having a wonderful stay here and would definitely love to come back to Hotel Georgia.

My home away from home. I’ve been lucky enough to stay a dozens of hotels over the past few years and, without a doubt, the Rosewood Georgia is my favorite. The staff is tops, extraordinarily helpful and there for every need and that should be enough to keep me going back. But, it’s the little things, down the weight of the pens in the room. The coffee shop in the lobby. The 1927 bar where they make the very best Louisane. The cologne/​perfume concierge. And so much more.
The Georgia makes me feel catered to, never intrusive and always welcome.

Excellent service (room service, cleaning and turn down all first rate). Very nicely appointed room with heated floor bathroom and gigantic tub and shower. Wish you could turn the cooler down lower than 65 degrees but the Windows do open so that’s helpful. Great place to spend a few days.

This hotel is perfect in every way. The lobby is gorgeous and so are the rooms. Every detail from the heated bathroom floors to the nepresso coffee bar is well thought out and executed. The room service is incredible! We ordered three times and every time was fantastic and it’s fairly priced. I would highly recommend this hotel and hope to return! The location of the hotel is also perfect. Book it, you can’t go wrong here.

Hands down the best hotel in Vancouver. Great product with even better service. The lounge and bar seemed like a much better environment than the restaurant but the restaurant has great food. There is even a house car that will take you around town on a scheduled basis.

We had our wedding night here. HOLY CRAP you guys REALLY did go out of your way to make a couple feel like its their special weekend.
We checked in late but they were expecting us. We were greeted with congratulations, checked in quickly, and we were off to our room.
It was a Junior suite and usually, you expect the rooms to differ from the professionally photographed photos you see on their site. You’d be wrong because ITS EXACTLY THE SAME!!! Even though were were both EXHAUSTED, we both had to stop and just take in how awesome this room was! I even got a «HOLY CRAP HUN, YOU HAVE TO SEE THE BATHROOM!!!» from my exhausted wife! It was, it really was. This room is well worth the money. Stay in one, you’ll love it.
Pillows were soft for our first night — they immediately fixed it. My side table power wasn’t working — immediately fixed. Brunch room service — quick and tasty, Staff was nothing but attentive and polite. Everything about that weekend stay was perfect, I’ll even ignore the pillows since it was THAT good!
Thank you Rosewood for truly making a wedding night memorable!

My friend and I were on a girls trip and stopped in Vancouver for one night. She picked this hotel and it was fabulous! The bellman opened our cab door and said, «We are prepared to pamper you», who wouldn’t love that to be the first thing they hear? Unfortunately, we only spent the night, but it was a very comfortable night. The service was spectacular and the rooms had everything you could need… including a Nespresso machine. When back in Vancouver, I will be staying here again.

This hotel delivers on all fronts. From the front desk to concierge to housekeeping to the people at the spa, the service is really friendly and professional. The rooms are expertly done with a luxurious bathroom, great furnishings, a Nespresso machine, and cool lighting controls. I haven’t tried the bars or restaurants yet but am looking forward to it. Definitely would come back.

Had my wedding here. Rooms, services, staffs, Everything was perfect.
They are extremely well organized, and takes all the guest’s comfort level into account.
They have the most beautifully set classical ball room for weddings and any occasions.

Lovely atmosphere and wonderful restaurant…
Wish I could say the same about the hotel staff and policies. Three main issues:
1) Within 10 minutes of entering my room with a colleague, a member of the hotel staff walked into the room without knocking, ringing the bell or announcing herself. Just walked straight in, saw us, and walked out. No comment.
2) when I travel, I like to have work in progress so I frequently leave the do not disturb/​privacy light on. In spite of this, my room was entered, cleaned, and my papers moved. BS. I was so upset at this violation. In 20 years of travel, I have never had this happen, particularly at a five star hotel. When I initially questioned this, the hotel staff member told me it was their policy. I was later contacted by a manager who apologized and stated that the policy would be reviewed, but this alone should warn any future guests who value their privacy.
3) adding insult to injury, the hotel attempted to charge me for mini-​bar expenses.
Bottom line, I was contacted by a floor manager, not the GM, despite my request. This is not what I consider 5-​star service. The Four Seasons is across the street. I would recommend sending the management and staff over for some additional hospitality industry training.

I stayed at the Rosewood Hotel for a few nights while visiting a friend in Vancouver. Let me first off start by my arrival from the airport.
Their valets rush, and by rush I mean they move with a purpose, everything from opening your door for you, greeting you politely and offering to take your bags up to the reception area was efficient, friendly and well executed. They have been trained exceptionally.
The reception staff was always smiling and greeted you upon arrival and when leaving the hotel to wander the city. They were all very well trained and experienced in their customer service and deliver the experience of a high end hotel that rivals experiences I have had with Vegas locations.
The room, wow I cannot even begin to describe the warm, comfortable atmosphere. Every small attention to detail was perfectly pristine. The bathroom was impeccable with the waterfall type shower to the giant standalone tub, If I could I would uproot their bathroom and put it in a house. The pool area to me was somewhat lackluster perhaps due to the location of it within the hotel, not 100% sure but for me it was the least exciting of my stay.
The location of the hotel itself is very central to Vancouver — the parts that matter I’m referring to. The entire stay there our car sat in the valet and we walked all around the city. Every restaurant and shopping location was easy to reach and navigate to.
Whether it’s your first trip to Vancouver or you frequent the trip, I would definitely recommend the Hotel Georgia.

I’ll write a review after someone from Rosewood Hotel gets back to me: We left a certain item here at the Reflections Lounge a few hours ago by accident and messaged you on Facebook and one of my friends left you a voicemail. Can someone please get back to me soon, please? Thanks!
April 28 Update: Ha, these guys are awesome. They replied to my post below, and they called up one of my friends thinking she was me. They were probably annoyed since one of us Facebooked them, I Unilocaled them, and another called them. So sorry for the confusion, I had no idea the others were reaching Rosewood at the same time. Anyway all has ended well, one of the birthday party members picked up the item yesterday.
Ok, back to my review: The patio is gorgeous, just make sure you go during warm weather. We went on a cold and windy night and the heater above us was broken, so we were pretty cold. I hope they get that heater fixed! The waitress was very nice and brought our table blankets even though we didn’t ask for them, she just noticed the people were cold. The atmosphere is great for photo taking. The rooftop patio has an urbanesque feel with water on the floor and a small waterfall on the wall. It’s hard to explain, but if you google «Reflections Lounge at Rosewood Hotel», you’ll see what I mean. It’s beautiful and classy. The staff was so kind, different staff members were offering to take group photos for us even though we didn’t ask. One of our friends took up the bill and I told him to please tip at least 18% or higher because the staff was so accommodating, so I hope he did! I’ll come back again on my own and take more photos, because I’d like to upload more photos of the surroundings for Unilocal and for my Facebook restaurant reviews. See you soon, Reflections Lounge. You are one elegant venue with beautiful décor and wonderful staff.

I was felt lucky enough to stay 1 night at the Rosewood, but holy cow, I felt like royalty there! We stayed in a nice King suite, with a crazy bathroom! Large tub, and waterfall shower, with 2 separate sinks and mirrors. The shampoos and lotions were supplied by CO Bigelow, and smelled so good. The floors were heated too, which was a amazing! The only thing with the bathroom that I wasn’t too fond of, was that the separate toilet stall was kind of open, the doors were frosted around it, and it was just a swinging door, not completely sealed off, which could have potential for some embarrassing moments!
We had a great view of the VAG. Everyone was incredibly nice, and they even have a car service for you to anywhere in DT! We were supposed to get the Bentley, but it was in the shop so we had a BMW instead (not too shabby ;))
We also went for a nice relaxing 80-​minute massage, and it was beautiful in there. Aside from the massage, the sheets there were the best part! They said it was made from some sort of bamboo blend, but it was amazing.
Anyhow, this will cost you a pretty penny, but if you ever decide to splurge and treat yourself, this is the hotel to be at. There’s a lot of character there, and the (original) elevators were so nice. Would love to stay here again!

High class all around, in décor, customer service and washrooms ;)
No doubt any renovations from before to now, is totally night and day. Reminds me of Ruth’s Chris Steakhouse when you walk into the lobby, elegance and class all the way. Dimmed mood, chandeliers, mahagony wood thoughtout, and nicely dressed staff.
Had the pleasure to deal with Matthew Wu, the head concierge, who has the rare distinction of being a Member of the Les Clefs d’Or Canada. So no wonder his knowledge, service, and professionalism is up to par at such a fine establishment.
He knows his restaurants, and an apparent foodie as well. While in discussion, he momentarily interrupted us as he saw an older guest possibly needing help with her luggage upstairs… didn’t mind that at all.
And the washroom: wow, I had thought the Sutton Place’s were one of the best. Marble/​granite counters/​floors, well lit, and much more spacious stalls ;) Liked the thick paper napkins too.
Bonus is there’s 2 different entrances, on Howe as well.

I’m pretty impressed with this. I’ve stayed on my fair share of hotels and this one was one of the best.
First of all the staff are friendly, very professional but not pretentious. They seem to actually enjoy their jobs!
The hotel décor, from the lobby to the hallways to the rooms is a nice classic but modern feel. It’s different and creates a really nice environment.
Our room was nice — not overly large but well laid out. The bathroom was gorgeous with modern lighting and finishings. It was clean and well maintained. I appreciated the very modern lighting systems too.
Wifi was included with the room (thank you for not gouging). Parking wasn’t cheap but that’s expected. Valet service was great.
The café in the hotel had great snack and breakfast options and again, friendly professional staff. Everyone seemed really happy to help.
Location wise this hotel is within walking distance of a ton of things making it a good spot for any traveller type.

This was my first time in Vancouver and decided to try out Rosewood Georgia for the great location (middle of downtown Vancouver on Howe and Georgia). Everyone was so glad we did. Totally made the vacation worth it.
First of all, service here is impeccable. Second to none. I am comparing Rosewood Georgia with Four Seasons, Ritz, Palace and other 5 star hotels and Rosewood truly is untouchable. Rosewood is a boutique style hotel where they make you feel like royalty. All the staff address you by your name! And they are all very helpful. My wife was carrying 2 cups of coffee and one of the staff assisted by keeping the elevator door opened and pushing the button so she didn’t have to put the coffee down. I never had to wait for my car more than few minutes for valet. They also have a complementary Bentley service to drop you off anywhere in downtown Vancouver. I can gush on and on about the service but you get the picture.
Now for the room. When we first walked in the room, there was a hand written note by one the staff welcoming us with chocolate. Nice touch! The rooms are serviced twice a day and they are elegant and clean. Bathrooms are very roomy and even had a soaking tub. I can open the window for fresh air which is important to me. Free internet. The view I had was the Pacific Center and Vancouver Art Gallery. And the beds here are super comfortable. I can’t remember sleeping this good at a hotel. Just made my stay so relaxing and enjoyable.
When I am in Vancouver, I am definitely staying at Rosewood Georgia! I can’t recommend this hotel enough.