Silver Springs Medical Spa

We (wife & myself) each did a 90 minute massage and we both thought it was was of the best therapeutic massages we had ever had. We will be back.

If I could give a negative star rating, I would. A friend and I booked services here after our Massage Therapy Board Exams in 2007. She booked a relaxation massage and received a deep tissue massage so painful she almost cried. I booked a deep tissue massage, and a pedicure. My practitioner pretended she didn’t speak English, though I heard her in the hall speaking English just fine. First off — there was no sheet on my massage table. I had less than a tea towel to cover myself with — so I started off with it on my rear end. Uncomfortable, self-​conscious and awkward right from the beginning. Throughout the massage, my practitioner’s techniques bordered on sexual assault — and I’m really not exaggerating here. I was so flabbergasted and uncomfortable. Massaging my legs (front and back) she moved my knees apart, climbed on the table and straddled my thigh. Her fingertips extended to places they don’t belong and when giving me a glute massage, her movement were such that my butt cheeks spread apart, made even more awkward by the fact I had no coverings. Massaging my shoulders, she gave me a full-​on breast massage with no covering or any sort of decency. She leaned so far forward, her breasts ended up on my face and her fingers again extended to places they don’t belong. The entire time, not a word spoken. The pedicure was great but when I went to pay, I gave a cash tip and paid by debit card. The guy at the counter said I didn’t tip and as I was thrown for a total loop by that point, I tipped again. As soon as I left I realized two things: I can’t believe I just paid for a service that was so overtly inappropriate from the second I walked in, and I also realized the guy at the counter had slid my cash tip into a desk drawer. I haven’t a clue why I didn’t say something or stop the treatment, especially after just completing a three year massage therapy program. 8 years later, the thought of the service I had here makes me sick to my stomach.

Visiting from out of town, I was in the mood to get a massage if the place and price were right. I walked in around 11am on a Tuesday and lucky for me they were offering a $ 60 1 hour special and were able to get me in right away. The massage was exactly what I needed, I asked for firm pressure and focus on my upper back and she definitely worked the tension and trouble spots hard. Expect a serious asian style no frills massage and you will be satisfied. I would not expect a super relaxing spa experience here, it would be more for those in need of a serious muscle working based on my experience but I am sure the pressure can be adjusted to your liking. They offer a lot more services and use quality facial products (e.g. Dermologica) which is what drew me here initially as I was strolling by.

I finally made it to this salon for the first time. Staff were very friendly and helpful. The salon was clean and airy (high ceilings) and had soft, spa like background music which made for a more enjoyable experience.
I opted to try their Cosmetic Acupuncture+Intraceuticals Oxygen infusion facial treatment. It took 90minutes (60mins acupuncture). Some needles were placed on my legs too. It cost $ 105.00 of which $ 99 was a benefit under the extended health care plan for the acupuncture portion only. (Note: No extractions or steam were done.) They have an Intraceuticals Oxgen Facial for $ 180(which is the full facial).
The acupuncturist was very thorough and knowledgeable (Grace). She was patient with all of my questions before, during and after treatment. I think she only works 2 days a week, (Mondays and Thursdays), but she does accept evening appointments on these days as well. I would highly recommend this particular treatment for its value.
For some services, the prices may seem rather high, ($ 135 for microdermabrasion etc.) but their promotion packages are excellent and are worth the drive in. If you are looking for extra amenities, they do have an infrared sauna and aroma steam room. To use either or is $ 25 for 30 minutes (20 mins useage/​10mins shower). Their website is good also with a very transparent pricelist for everything. Neighbourhood street parking was not an issue too.
I had a fantastic first time experience and will definitely be returning :-)

The RMT massage here is AMAZING! I have been seeing Hiroko for years. She is small, but boy, is she strong! (Deep tissue.) I’ve also had facials, and acupuncture here. Prices are reasonable for these services, + they often have specials. Recommend for sure!

$ 175 for the body wrap clay, 1.5 hours… wow!

Twice in the last year I have gone for «acupressure» massages and they were very friendly, and did a good job. Quite pricey but Silver Springs is only a couple blocks from my place so I went for the convenience.
Tonight I booked an acupuncture treatment with Jaehan Park, after three needles Jaehan left the room not to come back for the entire treatment. Not only did he leave the door open during treatment, he was unprofessional with his comments and maybe did 5 minutes of acupuncture.
NOT Recommended !

I’ve been coming here for special facials and the treatments were performed by one of the aestheticians, Annie, I highly recommend her. She has always been very professional and really puts a lot of effort of making sure that I feel good during and after the treatment each time I go see her.

I love this Spa! Best massage ever. Deep tissue and I feel brand new after!

I come here regularly for a waxing, and sometimes for a massage and a facial. The prices are fairly reasonable, and they accept walk-​ins. The attention is great, and the staff are wonderful. Some of them have heavy accents are don’t speak English very much, so conversations can be awkward.
The rooms are nice, there’s a decent amount of space in them and the walls are thick enough that you don’t hear anything happening in the other rooms (great when you’re trying to relax). They’ve got a lot of different services and sell some great products as well. This will always be my regular option for a wax and a facial :)

this is a good spa, prices are reasonable, the location might be noisy and the rooms are quite small, but great service!

I treated myself to a spa day here, massage and mani pedi. She didn’t use oil for my massage and when it came to the nails, I was asked to take off my nail polish on my hands as she did my feet! Seriously? I asked her if she was… because what am I paying for? It was not the spa day I expected. I left feeling worse. That’s now how it should be.
I’ll be going back to Spa Utopia at the Pan Pacific.

I like this «medical spa» although I’m not sure what that means exactly. I had a massage there by someone who was cleary not a trained massage therapist, but it was only $ 45, so I went for it. What I’d really like to do is get acupuncture there, as it seems most of the staff are Chinese Medicine practitioners. I’m not a big fan of the posters on the outside or constant use of Christmas lights as decoration, but the inside is actually nice. Some of the staff’s command of English is not great, but you can understand them.

Rip-​off.
They quoted one price on the phone when i booked a massage appointment for me and friend, and then charged us a total of $ 60 more than what they quoted. Sure, miscommunications can happen, but the staff/​manager was rude and unfriendly, and completely unprofessional in handling customer complaint. They offered to refund something like $ 10, but they were so unpleasant to deal with, we pretty much said F— you.
So, a word of warning. Don’t trust their price quotes on the website, and even if they don’t tell you, they add a $ 25 surcharge for Registered Massage Therapists (for extended insurance coverage).
I would not go back to this place. Ever.