Subway

10 minutes later, and my lips still burn from how much salt was on my sandwich…
I also had to reject one of them (I ordered 2) because the sandwich ‘artist’ today decide to try abstract sandwichry… I asked for more mayo on one of them, because he had put one very thin line of it, and I kid you not, full force squeezed out 5 more zigzag lines of mayo across my 6 inch sandwich. My veggies disappeared under the white mound…
How do you go from one extreme to the other like that?
I made a comment about it, that it was too much, and all he said was: ‘That’s all?’ and proceeded to wrap it up, veggies and sauce oozing out everywhere…
I told him I didn’t want it because it was way too messy, and again, no acknowledgement about it, no ‘I’ll make you another one’… He just put it aside and rang me in for the other one…
I’ve been to this location prooobably about 10 times before, and have had him before, and never had a bad experience, just little things here or there. But that sandwich was just a big gross mess, and the fact that he couldn’t care less bothered me.

This subway isn’t that bad actually. There are a few which I can say are horrible in terms of everything that could be reviewed on. I take the skytrain quite often and so often times I pass by the subway just before I head home. This particular day, I decided I wanted something simple and so I come in and was planning to order the spicy Italian foot long. After that, the employee asked me if I knew about the Tuesday deals and I was like «no what deals?» Of course the employee was very polite in explaining there were some signs around that state certain footlongs were only $ 5 on Tuesdays. It was nice for me since I wanted something simple to begin with and for half the price? Definitely nice of the employee. It is a subway though so there isn’t too much time available to talk but for a quick bite it’s great.

Service at Subway is hit or miss, depending on the location and employees. But at the Subway located near Joyce Station, it is always miss, and this morning… wow, I’m not even sure that words can convey my experience.
Over the past several decades of my life, I’ve encountered the occasional rude employee at shops, restaurants, and services (in general, not Subway specifically), but this is probably the second rudest encounter I have ever had (the Milestone’s incident over a decade ago cannot be topped).
First of all, last week, I went in one morning to order some hashbrowns before work. None of the employees were there, only who I presume is the owner/​manager of that location. (I will refer to him as «the manager», whether he is or not.) I asked for «two orders of hashbrowns», and due to mishearing me or a language barrier, he thought I asked for orange juice. I told him that I did not want orange juice, just «two orders of hashbrowns», and he kept handing me a bottle of orange juice. Because his English wasn’t very good, I thought perhaps the word «orders» sounded like «orange» to him or something, so I asked just for «hashbrowns». I tried several times to convey what I wanted, and he kept trying to force orange juice on me. Not wanting to waste more time (already about two minutes had passed), and feeling uncomfortable about the situation, I left.
This morning I went in, and was relieved when I saw another employee there. Luckily I had plenty of time before work, so patiently waited over 7 minutes while she finished up with the two other customers in the store. Because there was a problem with ringing up a customer’s order, the manager came out to help her, so the manager was around when I ordered.
I told the employee what I wanted (hashbrowns, coffee, and cookie), and when she asked me a question about my order (what kind of cookie I wanted), I replied (white chocolate chip and macadamia!), and then all of a sudden, the manager, who was at the cash register, violently slammed down his pen on the counter, glared at me, and stormed off into the back. I am not exaggerating. A moment later the manager stormed back to the cash register, and started yelling at me, about how I «won’t talk to him».
First of all, I was answering the employee’s question – why would I respond to him when she was the one who asked me a question? Second, it was the employee taking my order, not him. Third, of course I would prefer to converse with someone who understands what I am asking for when I order and doesn’t make me uncomfortable. Fourth, so what? His behaviour was completely unacceptable, especially as I was not being rude or causing problems. I told the manager that I was going to make a complaint, and he became more aggressive and yelled at me to shut up.
I am absolutely flabbergasted at the manager’s outburst. Perhaps he’s going through a rough time in his personal life or something, but DON’T FUCKING TAKE IT OUT ON ME. Your shitty life is not my problem.

I generally avoid subway. Coming home late from work. Too tired too cook. Thought I’d grab a quick sandwich. Steak and cheese. Devoured in 5 mins due to hunger more than anything. But it tasted like cardboard dust. Absolutely manky
Do not eat here

Subway is Subway right? Not!
In my opinion, there’s what a Subway is supposed to be and there’s some other Subway that just don’t get it, I guess it’s all about the people working there… This specific location is a great example of what Subway is supposed to be. And soon enough I’ll write a review about another one that really don’t get it.
So yes, you go there, you order and you get your sandwich right? Thing is, many Subway I went to had little problems here and there as in there’s 3 people in line and they take forever to get through with the orders or you say «a little bit of mayo» and end up with tons on it.
Not at this location. There was a huge lineup tonight and thought to myself, geez, I’ll be here all night. At least 3 people waiting and 3 people being served. Well, not more than 8 minutes later I was being asked what I wanted. With a smile too. Nothing makes me happier than to have to deal with people with a good attitude. And I know in customer service, they have plenty of reasons to be angry and or frustrated. Not there.
So I got my sandwich and will definitely go out of my way to go to that particular Subway next time, again.