UBC Hospital Urgent Care

Such a great alternative to the chaotic ERs of the hospitals. I first had gone to VGH only to be told I would have to wait 5 – 6 hours. So I went to Urgent Care and they treated me immediately. Awesome care, clean and friendly staff.

I went to UBC following 12 hours of non stop vomiting and fever. I was extremely dehydrated as I couldn’t keep fluid down. Well, they got me right in and for the next 2 hours, I received IV fluid and anti nausea meds. They were so pleasant and kind which is wonderful when you’re feeling like death warmed over.

I came in with a UTI that had turned into a kidney infection. I found the staff and doctors to be very nice and caring. They also took the time to properly examine me and give me feedback about my test results. The wait time was never too long but the overall experience for a sick person was outstanding. Even though I had different doctors and nurses, each of them took really good care of me and listened. Outstanding staff, nurses and doctors!

Very poor care. Partner came in with severe stomach pain, a localized tender spot on the right side, no appetite, nausea, and a fever from a day before. Wonder what on earth that sounds like?
They basically told him to get dressed, go home, not eat anything for 24 hours, and come back in two days. He was in such serious pain that he couldn’t even walk home. 4 hours later, he’s in the emergency room at St Pauls Hospital getting surgery for appendicitis.
Old, male, white haired doctor was condescending, and cut him off his sentences. How rude to completely ignore obvious symptoms, in hopes of getting your job over and done with. I understand that the doctors are just at their jobs, but they showed a complete lack of empathy.
This center was a waste of our time, and the doctor was seriously unprofessional.
EDIT: Doctor in question is Dr. Harold Schubert.
You can look at his abysmal ratings here:
They essentially say the same thing — a patient, scared and in pain, comes in, and he laughs them off and sends them away without care («buy some cough syrup», «your running shoes don’t fit», «it’s medically insignificant», «you’re a hypochondriac», «go home and rest»). They are then forced to find another center for treatment of serious ailments.
Totally unacceptable.

Very fast and efficient service, tells you how they can help the second you walk in. If they can’t, they refer you to somewhere else upon learning about your conditions. The examination was through even though I only had a small skin problem, the doctor and nurse were very nice and experienced. I received the prescription within 5 minutes for a very effective medication that cured the problem in no time.

This morning I was woken up by a panicked text from my teen who’d slept with a ring on the wrong finger which was now swollen to the point that the ring wouldn’t come off.
After waiting 45 minutes at our neighbourhood walk-​in clinic to be told they didn’t have a ring cutter we were sent here. We were in to an examination room in a matter of five minutes and out came the ring cutters. The nurse was very gentle and thoughtful with my teen.
This isn’t the first time someone in my family has gone here and they’ve always been very attentive and fast. I often forget about it as an option but will have to correct that. They’re great here!

Glorified walk in clinic getting funding for ER… joke
I wouldn’t go here if I was dying… really what would be the point? My elderly mother, 76 and super active came here with a back problem. She told them that she had osteoporosis and had a collapsed Vertebrata (her T8). We came there because the pain was so bad and she couldn’t get into see her own doctor until the next day. She also told them that she had a herniated esophagus and could not take ibuprofen and was allergic to aspirin. She had been taking morphine but had run out. She couldn’t even stand or sit. They saw a young girl with a scratch on her leg before her then they finally saw her. No one was allowed to go in with her. She was left to undress and dress herself and left on a bed for an hour and no once came to see her. When Dr Edmonds finally did he told her with a bad lower back she should not be lying around but walking (the T8 vertebrae is located in the mid to upper back and you have to rest with it as it is a broken bone and she was at a loss of 50% of compression collapse) he also told her there was nothing he could do for her WITHOUT examining her back at all.
He then prescribed a inflammatory drug basically a prescription form of ibuprofen and can not be taken by those with an allergy to aspirin. Luckily our pharmacist caught this and warned us about the affects of this medication so we did not fill it. We have reported this to our family doctor.
When we went to see the family doctor she sent us to Mount St Joseph’s where an amazing young Dr had my mother examined, lots of tests run and got her pain under control. She is home now and scheduled for a vertebroplasty at St Pauls.
UBC urgent care should be shut down the funding distributed elsewhere.