VanCity Moving

My original movers were a no-​show this week so I really had to scramble to find movers in a couple of hours. Fortunately I tried VanCity and David managed to squeeze me in. These guys really hustled as they knew I was on a budget and managed to get me in under the estimated time and $. Bonus was their positive and upbeat attitude throughout which really lessened my stress. Highly recommend as I would definitely call them again.

VanCity Moving helped us out in a very tight situation. We had hired another company but that company totally dropped the ball on the day of our move. We called VanCity in a panic and they were there within the hour! The movers were super friendly and very professional. Please note: VanCity is very different in terms of how they do their pricing, but in the end, I think it’s worth it. The owner comes in person and takes a look at what you have. He then gives you a firm quote that absolutely will not change (other companies charge by the hour but then drag their feet and add on a bunch of surcharges). They are perhaps a bit more than some of the other companies but their professionalism makes it worthwhile. Other companies contract out to independent truck owners and therefore you never know who you’re going to get. Every mover VanCity uses works for VanCity and you get to deal directly with the owner so the service is superb. The only negative I will mention is that I think their packing prices are too high. We had originally thought to use them for packing too but were put off by the price. However, I think the price for just the moving was more than fair.

David and his crew are a pleasure to work with.
Starting with David giving us a firm quote as well as loads of information on packing and preparation. On moving day, the VanCityMoving crew arrived on time and were very professional. All our furniture and possessions arrived in great condition … and as a previous reviewer mentioned — the walls were unscuffed!
We have a few antiques and they took special care with wrapping and protecting them.
Moving is normally a stressful experience, but these guys were fabulous … it was the easiest move ever.

After a past experience with a less than amazing moving company, I was concerned finding a good mover for my most recent move.
Right from the get go David was a pleasure to work with. He always answers his phone and as previously stated by others, he is great. He really does make the whole experience stress-​free.
The movers I had were also amazing. They managed to move items that previous delivery guys couldn’t even get in to my apartment with out scuffing my walls without a mark whatsoever on the walls. They also were very good dealing with little things as they came up (such as the elevator being booked by someone else when our move taking longer than expected) and being friendly.
I would use Vancity Moving for any future move!

First, let me say that more than half the moving companies I contacted prior to booking Van City simply didn’t return emails or phone calls. Apparently they didn’t want my business. Perhaps my postal code scared them off, it was pretty seedy.
Van City Moving won’t give an estimate without first viewing your space. They offer advice, packing tips and a rate comparable to other non-​big-​chain movers. What convinced me to book David and his team: the care he took developing a quote. It was pretty obvious he knew his stuff. They didn’t deviate from the final quote on the bill, either, so my experience was different from Sive O’s.
Perhaps most remarkably, not a single item of mine was damaged in any way. Considering they moved a giant wardrobe with mirrored doors and other flimsy items from a certain Swedish furniture manufacturer, this is nothing short of a miracle. They also didn’t scratch up the hardwood floor of the new apartment. Awesome!

FYI — there’s a 3 hour minimum for these guys.
In case you do what we did and check reviews then ask for quotes over the phone, we weren’t informed of the 3 hour minimum over the phone, even when we stated that the job would take 1 — 2 hours max.
We used these movers and they were pretty speedy, but even though the job took 90 minutes, we were billed for 3 hours. It was just an unloading job, and we didn’t use a truck (which is part of the 3 hour minimum deal) but still got charged for that service. We weren’t informed of the minimum time frame ahead of time, and I have used movers before who didn’t have a minimum, so I don’t think it’s an industry standard practice. They’re also on the expensive side at $ 100 /​hour, so a 3 hour minimum was kind of harsh.
Otherwise, these guys are good enough. David is quite a nice guy. The movers did good work, and they showed up when they said they would.

The owner, David, is a great guy. He is alwasy available to answer questions, is reliable, and makes the process stress-​free. He has offered us tons of great advice as well and I think they are well priced. The movers were speedy, polite and handeled our boxes with care. We have hired them twice!