Area51 Lasertag

Okay it’s about time I updated this review. I was gonna wait until I went again, but I have no idea when that will be. So, if you read my previous review, you’ll know what happened, but they redeemed themselves (to an extent). Ended up going with a very small group, but we still had fun!
We had the whole place to ourselves, and play numerous different games that kept the lasertagging quite interesting. The staff there for the evening were super friendly and nice, and even ran around with us inside.
The lasertag area was definitely smaller than I expected. One floor with a maze inside. Gets a bit redundant when you know where everything is, and the best hiding spots are though.
Communications to set up this small get together wasn’t the best though. I was expecting a little more from what happened previously. Although everything ended up working out, there were times were communications were so sporadic and sparse, I needed to send multiple emails just to get a response.
They ended up giving me another free lockout to come again with a bigger group, so that was definitely a nice gesture… Will be looking forward to going again, if I can get through to someone to book it.

This place is kind of depressing. I came here on a Friday evening around 5pm and me and my party were the only customers. Not one other!
The game was fun, but after awhile it got repetitive. I was expected a second floor or a much larger space, but it was just a big room.

I think this place is absolutely ridiculous and I don’t think they even deserve a spot on Unilocal.
As shown in the picture, we had a group of 18 people. 18!!! It was my friend’s birthday and he had originally booked the place out for the all-​nighter laser tag package, complete with X-​box and pizza. It sounded like a good time, even though it was a few hundred bucks. Pricey, but it’d be pretty awesome to run around with your friends (or enemies), playing laser tag, games and eating pizza. Oh, to be young again. So the contract is signed by the birthday boy and he got all 18 of us to meet up at Area 51 Planet Play in VAUGHAN (We’re all from markham…) at 12am. YES. IT’S 12AM-​6AM. We must’ve waited in the parking lot for an hour or so… you know why? Because none of the staff decided to show up. REALLY!!! YOU TAKE A FEW HUNDRED DOLLARS, MAKE US COME AT MIDNIGHT AND DON’T SHOW UP!!! The confusion for the staff was because we booked for Saturday night 12am, they thought we meant Sunday 12am. But it doesn’t even make sense because the contract originally says that it is booked for May 14^th on 12am. May 14^th at 12am means THE 12AM WHERE SUNDAY BEGINS. WHICH MEANS, THE EVENING OF SATURDAY NIGHT UNTIL DAWN ON SUNDAY. It doesn’t matter how you respond to me, or any other review– this place was in the wrong. Booking your staff on the wrong time is 100% your fault, no matter how you word it or try to explain it. In any situation, especially if you want to make this a legal one, May 14^th 12AM means ‘as soon as midnight comes after May 13^th’ …Booking 12am for us after Sunday Dusk would mean that date is MONDAY MAY 15TH already.
After the whole ordeal was sorted out, the place offered to give us a discount but refused to give my friend his deposit back because it is a ‘contract’… but, you are the ones that originally broke the contract and you’re still holding back his deposit?! You are all absolutely ridiculous and disgusting for finding ways to scam people out of their hard earned dollars. In any case, a contract is no longer binding if the party that has set it out has already broken it. It is also troublesome to get 18 people back in the same place at midnight to do it again; people’s schedules change. So thank you, Planet play, for effectively wasting all our time. See you never!