Cool Crepes

WORSE Customer Service Ever, and by its owner!!!
We were looking to enjoy a nice dessert in beautiful Santiago after walking for hours. Instead I got harassed by this place’s owner. We walked by this place and the crepes looked delicious. We proceed to look at the menu in front of us, we then realized it was written in French. We asked the guy (owner) for the price of a crêpe with bananas and strawberries. He had a watch in his hand –I think he was trying to fix it– barely looked at us and pointed at the menu without using any words. Due to the silence and lack of assistance we walked away. However in my mind that one crêpe sounded sooo good. So we returned and ordered a crêpe and a lemonade. He took my name — I understood that they would call me once it was ready. In fact once the crêpe was ready the kind lady called my name. At this point I was waiting for the lemonade, I saw one of the ladies helping customer that had just arrived, so I approached the owner and asks if it was ready. He took my receipt and in front of his customers and people walking by he yelled at me saying that I was supposed to ask for it to be made. I was so offended by his attitude. They weren’t busy and this is not a big place, after seeing me all confused he could have communicated to the lady to make a lemonade for me. But instead he made me feel stupid as I should have known better.
The crêpe wasn’t bad, but the crêpe is pre-​made and warmed up :/​
For a French guy who wants to be successful in this place, he needs to learn to respect and truly provide a service for the Chilean community as well as the tourist who are just wanting to ask for the price of a crêpe…