Chanel

Incredibly rude. I had a bag picked out that I was ready to spend a couple thousand dollars on and stood there for 10 minutes with no sales people asking to help and being dismissed by one who was too busy. I finally just picked up the bag to look at and was was immediately yelled at in French by an employee. I then asked for help and was dismissed by 2 different employees saying they would find somebody else to help me. They were only catering to women who where with men, and as a young woman I felt discriminated against. After 30 minutes of standing around and seeing other people get service before me, I left and took my business across the street to Celine. Celine was much more pleasant and I was helped immediately by a pleasant sales woman who gave me the best service possible. I bought a beautiful bag Celine instead. I will not be buying any more Chanel after this degrading experience.

I love, Love this place! I know who wouldn’t love Chanel in paris. I have been here twice and the first time we didn’t have that much money to spend however the service was great. expect to wait to get service there is a ton of people there. Our second visit was a few weeks back and at the beginning the lady at the door was a little rude but once we started talking to her and asked for Manuela who was our sales person the last time she was more than accommodating to make sure we got her. they sat us in a private room and offer us beverages and their fancy all marble bathroom in the second floor. after just a few minutes Manuela joined us and ask us what we looking for and our budget which it had highly increased since the last time we were there. she was so nice and helpful I was so happy with the service I received she wasn’t pushy or rushed me. also now at Chanel to get your tax credit you need to bring your passport which we didn’t but since we were in the system it didn’t matter.
Their selection is the best and you won’t regret to spend your month salary in there if anything you will wish you got more stuff like me. oh well there is always next year when we return to Europe.

I love the service here compared to the rue cambon store. I stumbled here by accident while walking down champs elysees. I was helped by a sales associate and forgot my passport for the tax refund. Thankfully she was very kind to hold the bag for me while I went back to get it. The service was excellent and it felt relaxed to shop here. I didn’t feel pressured at all while looking at the different bags. The stores tend to run out of the classics quickly but they were kind to show me other bags they had. I’ll definitely make the trip back whenever I go to Paris.

Coralie M was an amazing help. She didn’t rush us and exemplified exceptional customer service. My wife now has a Chanel from New York and Paris. Thank you for your patience Coralie. I’m sure we were there for 3 hours.

This location is the 3^rd CHANEL boutique I visited on the hunt for Le Boy bag. I went to the flagship store first (on Rue Cambon) with the hope they would have better/​larger selection, but they only have 3 colors of the Boy bag (black, blue & red) in small & medium size.
I’m looking for the new 28 cm size (it’s between the med & large size) in non-​black or non-​beige (no light colors; it will color-​transfer if you wear dark color clothing, esp jeans).
Second stop was the Rue Royale. They have the 28 size, but in black. The SA on both stores mentioned the Boy are selling like pancakes. Then at this Montaigne store, they have turquoise in 28, but my SA (her name is Lei) helped me check if other store has the bag I want. Indeed, I went to Galeries Lafayette & found it. It made my day! Overall, all the SA’s are nice & helpful. You just gotta know & tell them which bag you want & not just browse aimlessly
*PS: For VAT refund, you get 10.8% cash or 12% return to CC (by mail, takes about 2 months).

This is my second purchase at this chanel boutique. Personally I prefer this store over the rue de cambon store. The service here is MUCH more attentive and friendly. I had Desiree as my sales personnel and she was a delight to work with. She was very patient, funny, and honest. Because of this, she elevated my shopping experience at Chanel to the utmost highest level.
Yes — you will save anywhere between $ 200 – 400 if you purchase a chanel bag in Paris than in the states. I definitely recommend buying chanel here in Paris if you can!
Also, they wrap your purchase with a nice big box with a nice big bow too! I feel like a princess walking out and that my friends is priceless!

I don’t think I can possibly purchase anymore Chanel items in the states after this visit. The selection and pricing in this Paris boutique is undoubtedly one of the best I’ve seen in Chanel’s around the world. (Close tie between this location and Ginza in Tokyo Japan).
The fact that the location is not on busy Champs Elysees makes shopping here more relaxed and enjoyable. There can be a wait for a Sales Associate to help you. But they are very knowledgeable and patient in helping you find that perfect bag.

Gorgeous store, great selection, great service when you can get it. They are extremely busy so I ended up almost walking out the door when no one was available to assist me. But since I was there anyway, I had a seat and rested my legs a bit.
Price was better than stateside so take advantage of it and the tax return.
I wish I could give this beautiful store a 5 store, but I was highly disappointed in the lack of sales staff.
Just realized that this is my 200^th Review! Wow!

Bonjour Madame, Bonjour monsieur
Un accueil souriant et des conseillers particulièrement avenants et courtois. On s’occupe bien de vous malgré le monde dans la boutique. Eh bien, me direz vous, quoi de plus normal? Le luxe inouï de Chanel fait battre mon coeur, cela n’est vraiment pas raisonnable voyons, ce né sont que des sacs, oui mais quels sacs, ce né sont que des bottes, oui ce né sont que des bottes, mais lorsque vous les portez, vous avez la sensation d’être invulnérable, en fait, ce sont elles qui vous portent
Dans certaines contrées, on dit que lorsqu’on offre des chaussures à celle qu’on aime, on lui prouve qu’elle né marchera jamais (plus) pieds nus.
C’est un symbole fort et émouvant qui me touché particulièrementet ces bottes Chanel sont tout à fait représentatives de ce symbole.

I should really be letting my fiancé review this since the it was really her purchase (even though she used my credit card) however I have to say that we had a very pleasant experience at this store. Compared to other high end stores, we weren’t ostracized by the staff. Instead they were extremely helpful and didn’t look down at us as we were tourists and weren’t really dressed up.
My fiancé ended up purchasing two Chanel stud earrings from which she said was significantly cheaper than purchasing at the states. First off, the prices were cheaper (with the tax) and then because we’re tourists, there’s also the duty free since our total purchase was over $ 175 Euros. So comparatively, I believe she said it was about like 30% off US list prices which is pretty good I must say. I would definitely recommend getting the tax off if you do a huge purchase at a store as it can save you quite a bit of money.

Scoop !!! Une nouvelle boutique Chanel s’installe avenue Montaigne, et du côté des numéros impairs cette fois-​ci, en face des boutiques existantes (mode, maroquinerie, bijoux et montres + maillots Erès) à l’angle de la rue Bayard.
Pour y proposer quoi? A suivre…

Du luxe, du luxe et encore du luxe. C’est le printemps et ça fait du bien de se faire plaisir. Un peu comme un petit nettoyage de printemps, on dépoussière la grisaille…
L’Avenue Montaigne est un des hauts lieux du luxe parisien. On y trouve des enseignes de grands couturiers comme Chanel, mais aussi Louis Vuitton, Gucci, Armani, Dior, Prada Valentino, Nina Ricci… C’est un peu la rue parisienne du luxe et de la beauté.
Silhouette dynamique et élancée, la femme Chanel, marie élégance et classe. Que dire de plus? Quand on rentre dans une telle boutique, nos yeux s’écarquillent tellement c’est beau. Bien sûr, les prix sont inaccessibles pour la plus grande majorité d’entre nous. Mais rien né vous empêche d’aller y faire un tour, juste pour les yeux et pourquoi pas pour l’inspiration.

Great service, great products and great prices.