Der Kalchreuther Bäcker

This is, unfortunately, not gonna be a good review.
Though I have enjoyed coming to this bakery franchise, the service of the particular «Bäckeria» has repeatedly been more than sub-​par.
The last experience that drove me to draft this review was as follows:
We (2 of us) waited in line behind 2 other patrons to order coffee. After 14 minutes of no acknowledgement or anything, we were able to order with a rather rude and off-​put associate. We received our two coffees and went for the sugar & cream station; all the null was empty. Being a good sport I took all the empty milk cans and took ‘em to the counter, just as you would in any other coffee place. I tried to get he attention of another associate, and make her aware of the milk-​situation. She was even more off-​putting han the first associate.
All this for coffee… and this was not he first time that this branch has failed horrendously at customer service. At 1.70 € (~2.25 $ or 3.40 DM) a small cup, customers ought to at least receive a single smile.
Needless to say, unless thus changes, I will shy away from this establishment.