Radisson Blu Hotel & Spa Galway

I was in one of the RB’s two triple rooms, and the room is certainly spacious. With three adults, it’s quite easy to infringe on each other’s personal space. Being able to avoid this was fantastic.
I was disappointed to find I couldn’t charge my phone at the power point beside the bed. There is only one point in this location, and it is not the standard UK fitting. Given the amount of international and business guests that the hotel would cater to, I think this would be one of those little things that could really get under your skin.
There’s no fan in the bathroom, so if you need to shower with the door closed you’ll find the mirror fogs up rendering it useless. There is, of course, a mirror at the desk and another on the wall, however lighting in the room is poor.
Staff at the bars and restaurants downstairs are fairly hit and miss — perhaps they are new and will improve with time, but don’t expect to get your drinks made or receive your change quickly. One bartender asked how much cranberry juice I wanted in my vodka and cranberry juice. Literally every other place I have been in the world just fills the glass to the top. The drinks are pricy and the selection is underwhelming — you’ll be far better served checking out one of the million pubs down the road.
Overall, I actually did love staying here. The beds are comfortable and the staff at the front desk are knowledgable about Galway and very helpful. Go elsewhere to eat and drink, but if you’re using your hotel to sleep after a day out, this will absolutely suffice.

I would consider this an average hotel and while I had no complaints, there weren’t any «greats» to give this a higher rating.
The staff was very friendly and professional. The breakfast buffet was very good and probably the best part of my stay. Its close proximity to the city centre made it very convenient to walk to.
The rooms were clean. The bathroom left a lot to be desired as the shower water pressure was horrible. Flushing the toilet never seemed to fully clear it. Also, it’s a very large hotel so it could take some walking to get to your room. My room was in a back wing that required me to take two elevators to get to. The biggest drawback would be the parking. It’s very limited.

This is an older hotel that needs some renovation. The rooms are small and rather outdated. The bathroom leaves a lot to be desired. The toilet was very temperamental. Sometimes it required over 50 flushes for it to completely clear. The bath and hand towels are very threadbare. But there was a water hotpot and refrigerator in the room. Wifi was included. There was an elevator out during our stay. Galway citicenter was a couple of blocks away, so it was very conveniently located.
The best part of this hotel is the breakfast buffet! Do not miss! The choices are overwhelming, including made-​to-​order eggs. There are cold cuts, smoothies, pastries, cooked meats, baked beans, and more. Delicious!

The Radisson is a five floor, very modern hotel located within walking distance of the Galway city centre.
We had no issues with our room, or location. The AC worked fine, though we thought it was funny you needed to put a room card into a slot by the door to turn on the electricity. I guess it saves money when UR not there.
The rooms are well appointed (photos), with all the modern amenities including a 40″ HDTV. Parking is located underground and the elevator goes directly to your room floor.
Four Stars, and we would definitely come back.

Overdue for an upgrade. Room bedding and bath were clean and very good quality but wood trim in bath was rotted and the door thresholds were badly beaten and scratched. Don’t eat here. Poor service and below average quality. One person in our party did like the vegetable soup of the day.

Ridiculously loud karaōke bar prevents guests from sleeping. Terrible idea to put an extremely loud bar in a small hotel. Idiots.

This is a lovely hotel. The staff is amazing and very helpful, the restaurants fantastic and the price and location perfect.
The only negatives are small things that the hotel is neglecting that are preventing them from being top notch. I’ve stayed here a couple times, but most recently for a 3 day work conference. The projectors in the Inis Mor ball room (two of them anyway) were not in good shape and you couldn’t see the images. We had to point that out to the hotel, and they fixed them. However, why do we have to point that out?
Secondly, the doors to the kitchen from the conference room are incredibly squeaky, which is very distracting during a meeting. A ton of employees went through those doors — why didn’t anyone report this? A little oil could solve the problem. A simple fix that was missed.
Thirdly, the plates at the breakfast buffet re stupidly placed. Why in the world wouldn’t you stack plates at the head of the food line instead of the middle?
Finally, and this is an issue with most hotels, the damn pillows! I don’t know anyone who likes the feather pillows hotel provide. They do not support you, and you either have to sleep with your arm behind your head or put a backpack or something under the stack of pillows to get support. All hotels need to stop it with the stupid down pillows. Makes for a very uncomfortable night of sleep. One 5 star I stayed at offered a pillow menu. Divine!

PLEASE READ REGARDING ATRIUM RESTAURANT BELOW IF YOU PLAN TO STAY HERE.
Hello All! I arrived in Galway today (12−26−14) after staying in Dublin for 4 nights and Cork for 4 nights. I arrived at this nice hotel and was greeted in a professional fashion. Rooms are excellent and the rooms are very spacious for a basic room. Unlike some hotels in Ireland it has a fridge, iron/​ironing board and decent channels to watch. You could actually get food and store enough for breakfast etc. The location is good, but could be better as everything is a decent walk away. I saw the «Jury Inn» that was in the heart of the tourist area but I did not stay there… maybe look at hotels around that as well. Gym at this place was pretty nice as well. So why the three stars…(Deep breath as I had to actually cool off before writing this).
I went with my pregnant (and extremely patient) wife to the ATRIUM BAR/​RESTAURANT inside the hotel. There was barely anyone in there… like literally ¼ full. Three waiters walking around and tell me why it took 25 minutes for someone to contact us after being dropped off at the table. I understand mistakes, but there were numerous tables looking at each other and one table looking at me and raising their shoulders like «What the heck is going on.» I nearly blew a lid but my wife is so nice that I kept my mouth shut. Finally… I went to the manager and asked if I could place an odor (Very nicely even though I wanted to let him have it). We ordered Fish and Chips, Soup and Salad. 45 MINUTES LATER OUR FOOD COMES! We were going to literally leave and the food arrived as we were gathering our stuff. OK… food is here… lets take a deep breathe and just eat for my wife’s sake.
FOOD WAS HORRIBLE. Ireland… the land of Fish and Chips… which I have had 3 times prior in this amazing country… and the batter was not all the way crispy… more like gooey. I asked for Vinegar (Why would you have to ask for it anyhow) and it took another 5 minutes to get it. I literally was timing stuff and keep in mind I gave them 5 minutes free as I didn’t look at my watch until I was realizing it was going to take a bit to get served. Im laughing as I am writing this at the moment… it was such a joke that I’m about to have an alcoholic drink to relieve the stress I just went through.
Salad my wife got was okay by her standards but I tried it and it was bland. Soup was horrible. My wife is a Vegitarian and she didnt eat the veggie soup. I tried it and put it down. BUT… Fries were good.
Overall…food service here sucked. Rooms nice, but I think if youre coming to Ireland and want to experience the city and the pubs etc find one closer to the town. Hope this helps you guys!

My husband and I just returned from what we hoped would be an amazing week in Ireland. We started our trip in Galway, where we stayed at the Radisson Blu Hotel & Spa in Galway. The beginning and most of our stay there was absolutely superb and we would have given it a 5-​star rating. However, on our last full day in Galway and following (within an hour) the one trip to the spa facilities, where we utilised the outdoor hot tub and indoor Jacuzzi, my husband experienced a lot of pain in his elbow, which worsened quickly and showed signs of infection overnight.
The day after our visit to the spa, we were booked to leave Galway and go to Dublin via train. His arm was worse by the time we arrived, and we stopped into a chemist, who took a look. He immediately was concerned about Cellulitis and asked what we had done prior to the irritation. We told him about the hot tub, and since we hadn’t been in the mud or he didn’t have any insect bites, he was under the distinct impression that whatever he had was caused by the hot tub/​Jacuzzi. He told us to clean it well with soap and water and hydrogen peroxide. If it was worse the next morning, to go to A&E immediately.
The next day was significantly worse. His elbow was very swollen, the heat was just radiating off of it, and the redness had extended to cover his entire elbow area (and approximately a 5 inch circle), and was also extending down his forearm in a line. We rushed to A&E where the doctor diagnosed him with Cellulitis. He also asked where we had been and what we had done prior to the start of the symptoms and was satisfied that the source of the infection was the hot tub or Jacuzzi and that it had entered through a small scab on his elbow. He was put on strong antibiotics, with strict orders to return immediately to A&E if the infection worsened, as the infection can enter the blood and cause serious health risks including death.
Besides the fact that the latter part of our holiday to Ireland was filled with medical visits, medications and pain for my husband, as well as so much lost time, money and no drinking for my husband, my concern is for the safety and health of their other guests. My husbands health is in good order, but if a child, elderly person or someone with reduced immune systems were to contract Cellulitis, it can have devastating results. I have been in contact with the hotel to report the issue and let them know how serious the issue is. I received a response that basically says that they check the levels of chemicals in their hot tub and Jacuzzi, and his Cellulitis wasn’t caused by their facilities. Done. End of story.
My first priority is to make sure the health and safety of other guests isn’t affected, so my intention is to contact the environmental health team to report the issue and ensure that they are popping in for surprise visits. I do think that it would be fair for the hotel to offer us some sort of compensation for this whole ordeal, but it seems that the hotel manager has shut that down.
This was the response from the Hotel General Manager:
Dear Ms Fisher,
Further to your recent email I have investigated your comments. Health &
Safety issues are taken very seriously by the hotel and to this effect
as a company we have also engaged an external independent company to
monitor and audit our practices and procedures. Our hot tubs are kept at
38 degrees and this would be considered a growth temperature for
bacteria, because of this we are very careful about checking the
chlorine levels of the water. The chlorine levels are checked every day
before opening at 6.30am and are then checked every 2 hours with the
last check at closing time at 10pm. We have very strict rules for
chlorine and Ph levels. If at any stage the water tests give results
outside of the acceptable levels then the hot tub would be immediately
closed until levels returned to an acceptable level
Our Health & Safety Officer and I have reviewed the hot tub records for
the days when you stayed with us. During this period the chlorine levels
in both tubs on both days never went outside of acceptable levels.
That said there are many reason/​causes for contracting cellulitis it can
be cause by something as innocuous as an insect bite or a break in the
skin. We have not been contacted by any other persons with a similar
symptoms/​condition.
I am very sorry to hear about Mr Fishers condition as cellulitis is very
painful but can find no link to the facilities here at the hotel.
Yours sincerely
Micheal
Micheal Stapleton
General Manager
T: +353 91 538 300
F: +353 91 538 606

Radisson BLU Hotel & Spa Galway
Lough Atalia Road, Galway

«Needs some work»
Positives Location. Breakfast Spa Staff Good size rooms Negatives Worn carpets and chairs Bath draining issues and bathroom fixtures Bar only so so and lacks craft beer selection Overall a good choice but when you consider the price I would expect more

Fantastic stay. The room was quite, the bed comfortable, not a bunch of noise in the hallway, and the shower stayed at the temperature I set it, unlike many other Irish hotels. I would defentatly stay here again.

The location and amenities of this location are fantastic in relation to the area.
When going here, you may want to *find* the entrance first. I say this because we couldn’t find it and instead parked in the first garage we saw and then walked to the area using gps. However, there is another parking garage entrance that is DIRECTLY in front of the main entrance. We ended up having to move our car to this garage just for convenience and so that we were assured the validation of the parking ticket.
With that being said, this hotel is a short walk from all the fun places of Galway and also has all the amenities (and more) from its sister hotel in Dublin. If you can, also request a room that faces the lake side. Waking up in the morning to the sunrise was a very beautiful site.
The morning breakfast buffet is COMPLETELY worth it. I’d highly advise upgrading your stay with this. The food is fantastic for a buffet. It’s very diverse and is rather fun considering it has flavors from different countries. =)
Service-​wise, these people were very courteous and anxious to assist us with anything we needed.
The only thing we wish we did for our trip was reverse our stay. We honestly wish we stayed out on this side of Ireland longer and at Dublin less. The west part of Ireland has a lot more to offer of what people envision Ireland to be. With that said, I still can’t complain as it was all wonderful to begin with.
Food taste — 4
Overall Service — 5
Value of food to cost — 4
Facility — 5
Repeat customer? — Yes

Beautiful hotel & great rooms. The food at their restaurant was good with good service. Came here as part of a tour group & would definitely stay here again. It’s within walking distance to the city center and plenty of pubs.

Paid a lot of money for a room that is a sauna, because the air conditioning does not work and it wont be fixed for another few days (I guess it’s not a priority over here). Also the mini fridge is for show, it makes things even warmer. I would save the money and go for a BnB or hostel.

The most insane hotel I’ve ever been in (purely due to Lady’s Day at the Galway Races). Otherwise rooms were acceptable (I think) and can’t remember much else
:-)

I was pleasantly surprised by this hotel. It was my birthday and I wanted to stay a night in a luxurious hotel. I chose well. Although the outside looks aggressively blah, on the inside, it’s chic, modern, and clean.
The rooms are simply fabulous, well sized, and appeared recently renovated. I stayed in a basic room but it was nicely decorated and with furnishings you might see in a home décor magazine. The entry way had stone flooring, a fancy touch, and something I’ve never seen in a non-​suite hotel room. It also had an interesting built-​in, walk-​in closet that included an ironing board, tea making services, a refrigerated mini bar, and hairdryer. The bathroom was spotless although a tad small.
The bed was very comfortable and came with a faux fur throw on the bed. The throw was an interesting touch but I didn’t want to touch it because. well…i’m not sure where it’s been and what’s been done on it (if you know what I mean). So, obviously, it went immediately on the floor.
Probably my favorite part of the stay was the breakfast. Huge selection (and I’m from Las Vegas, land of buffets) and really quality food. I had some excellent scrambled eggs, pastries, and fresh orange juice. You’re also served coffee and tea by a waiter, so, it’s not your typical continental breakfast.
Downsides: 3 euro overnight parking, wireless internet that only allows one occupant to use the internet at a time (a bummer for my fiancé and I who both needed to use the internet on separate devices), outside that looks like a Stalinist-​architecture throwback.
Positives: Great proximity to Eyre square, spa (if you’re into that), great rooms, excellent service.
So, if you’re into hotel room faux fur throws, luxurious touches, large hotel bills, and big breakfasts, you’ll be happy at the Radisson.

Incredible! By sheer coincidence I was searching for Galway Radisson SAS Hotel/​spa to appear on Unilocal… and lo and behold. it’s here! I did not stay here, however, did manage to spend 3 hours at their lovely SPA! It is incredible. In 2008 I booked the massage special (around 100 Euro in 2008) which included a massage of your choice plus unlimited use of the thermal rooms which included different types of showers/​tropical shower, steam/​herbal rooms with dreamy light system. The thermal rooms have about 6 curved, heated stone lounges which at first glance do not appear comfortable, but they conform to your body and each lounge has a headset with radio. Very convenient and I fell asleep for about ½ hour. This is one of my favorites I have been to. Will be back for sure.

This is a really nice hotel. In the USA, Radisson is decidedly not a luxury brand. However, this Radisson is really, really awesome. I had to go to Galway for 2.5 weeks for work. Everyone else at work who had been before told me that this was the place to stay. They were definitely correct. Here are the reasons why:
1) The location is excellent and right next to Eyre Square
2) The rooms are very comfortable and very modern
3) the staff is very friendly and helpful
4) The breakfast in Marinas restaurant (it is included with your room price) is really fantastic. The service is good, the selection is good and the croissants are actually also really good (although not for my waistline). It is the nicest hotel included breakfast that I have had before.
5) Internet is included
6) A much nicer gym than most hotels. My only suggestion is that they open earlier in the morning (they open at 6:30) because I could not go to the the gym in the morning and still make it into the office on time. Opening at something like 5AM would have worked much better.
7) The Spa is really nice. I have had both a pedicure and a massage there so far. They were both excellent. There is also this excellent thermal suite that they had me stay in before and in between treatments. There heated stone reclined chairs that are incredibly relaxing and comfortable. The relaxation room for after treatments is also really relaxing. The Spa is not cheap, but it might be the nicest one I have ever been to (and I have been to much more expensive spas). Also, they gave me 15% off coupons for the spas because I was staying there which made it much more affordable.
Overall, next time I am in town, this is definitely where I am going to stay.