Monna Lisa

If I could give this place more stars I would! I just stayed here and I loved it! If your looking for a traditional/​old style with modernized appliances in your room of course, this is a beautiful place. When we arrived we checked in. The concierge Regina was very helpful as was the other people at the concierge as well. They called to confirm our tours for the days we were there, they provided us with a map of Florence and gave us a run down of where we were and some major sites around the hotel were. There is no elevator which makes getting your baggage difficult to bring to your room but again they were there to help. There are many sitting areas around the hotel where you can relax and read or whatever you want. Decorated like a villa, so it brings you to feel your in a different time. Our room was a perfect size for two people, clean, quiet, good temperature, blow dryer, tv, big bathroom, high ceilings, and a beautiful view of the garden court yard (well at least our room did). They also have an amazing complementary breakfast in the morning that had so much! Cereals, toast, jams, Jellys, Nutella spread, croissants, fruit, prosciutto, salami and more! Last and most convenient it was in the center of many sites to walk to. I highly recommend and I can’t wait to go back to Florence and stay at the Monna Lisa again!

This hotel has it all if you have plans to visit Florence. Perfect location close to all the main tourist sites, which are overwhelming in number. The charm and artwork will knock you out. Just fabulous and an easy five star rating. The staff is so accommodating they should train others in hospitality. Their assistance with train and hotel tickets, direction, etc and all withgreat humor. A special shout out must go to Regina and Jason at the front desk. Amazing customer care. Count your lucky stars if you get to stay in the quintessential Italian hotel. Dreamy!
P. S. Just across the way is one of the best restaurants in the city. Giostra. Get reservations for the Cantina Room. Very romantic. Pop in and see for yourself.

This hotel was so, so lovely! I took a train in from Milan and was not feeling so well and very tired after a long day of traveling, so took a cab to the hotel. He knew exactly where it was and a quick trip… but it is also very walkable; I walked back for my train home with a backpack, no issues, in under 20 minutes.
The desk staff all spoke perfect English and the grounds are beautiful. There is a large entry way the provides some privacy for the lobby and rooms, so you are not right on the sound. I was checked into the front room right off the lobby and never had any issues with noise. The lady that checked me in and was mainly working at the desk noticed that I seemed a bit lethargic and was very nice about asking how I felt and if I needed anything. The bed was comfortable and the room was HUGE by European standards. Bathroom also was fairly large. While the wifi on the public grounds is free, it did cost money in the rooms, but I was able to pick up a decent free signal from my room. The breakfast in the morning was varied and good for a quick bite to start the day. One afternoon when I was feeling especially bad, I spent a few hours in the garden out back. So green with lemon trees and birds chirping. Just wish the benches were more comfortable! It was a very short walk to the Duomo and so many gelato options! The price was a bargain for all of its features.
tl;dr: Great location, staff, and rooms. Absolutely adore this place, would happily return and have recommended it to so many friends.

YES!!! I love this place. It is like going home for me. EVERYONE that works here is super friendly. Being in this part of the city is exactly where I like to be when I am in Firenze, Italia. I have stayed here 2 times and I can’t wait to go back. The price is also very fair as it includes a European breakfast everyday.
The front desk will help you with all of your requests.

Amazing experience!!! My husband and I spent 10 glorious days here! The hotel is gorgeous and welcoming. The staff is incredibly accommodating. Our room was beautifully appointed and spotless. Within walking distance of everywhere you’d want to go in Firenze. The breakfast is simply outstanding! The courtyard is out of a fairytale. My husband is a wheelchair user and while not strictly «accessible», our room had everything we needed. It was a joy to come «home» to the Monna Lisa after a day of vigorous exploration! We can’t say enough about this exquisite jewel tucked into a small side street.

We stayed at Monna Lisa last summer and it was a treat. It’s located on a quiet street, just a short walk away from the center. The rooms are quiet and clean, there’s a beautiful courtyard, and the staff is friendly and helpful. The breakfast is varied and plentiful. I’m hoping to stay again when I pass thru Florence this summer.

When arriving at the Mona Lisa-​it was a breath of fresh air.
All staff made my sister and I feel welcome, almost as if we were right at home.
Between the many lounging areas– rose gardens– and amazing art work. We both were in «aw»
Great location!!!
English speaking staff–
The only downfall (for me) was the wifi was alittle touchy BUT it still worked!
This a def. MUST stay!
I will be back

I was supposed to stay at the Aprile Hotel but when I arrived they told me they had a problem with the plimbing and were putting me up at the Monna Lisa. Luck y me. What a great place. Big courtyard, nice patio and bar, and clean rooms. Also very good location – central to everything. Wouldn’t hesitate to stay there again.