Dierenkliniek & Trimsalon Europaplein

I will never ever come here again.
I called to make an appointment and told the receptionist that my dog needed to get his nails trimmed and anal glads expressed. The previous time I came here to get the same exact things for my dog (plus a trim), the groomer took care of it and I was told to pick him up in 15 minutes. The cost was € 34.75.
When I went the most recent time, they took me and my dog to a exam room and I thought it was strange. The vet came in and starting cutting my dog’s nails and made him bleed! She did that to THREE of his nails! She then used some hot iron thing (which I’ve never seen before, since it’s usually the kwik stop styptic powder) to stop the bleeding. When I went to pay, they charged me € 43.50, the price for an exam. I questioned the receptionist and she said I had to pay the full amount me we saw the vet. WTH. I was so confused. Then I explained that my dog has the same things done to him last time, if not more, and it was with the groomer. They refused to budge and insisted that I had to pay the full amount. Then one of the receptionists said, «Oh yeah, you called yesterday. Oh my bad, I thought you wanted to see the Vet. Next time clarify that you want to see a groomer.» WTH. Why would I need to see a vet for something a groomer can do? My dog was perfectly healthy and fine. And if you had told me that I was going to see a vet I would’ve clarified. I paid anyway and left with my dog. In less than 5 minutes, I had to go back to the clinic because my dogs nails started to bleed again! This time the receptionist used the styptic powder to stop and bleeding and it worked right away.
UGH, will never step foot in here ever again.