Has cost me several weeks of lost business due to a fault with their call whisper product. I was told that I had to check my phone lines regularly. That was about 12 months ago. I logged a complaint about the FACT that one of my clients rang me on my mobile to tell me that he had given my 1800 number to 4 people who had not been able to get through to me over this last month. I rarely miss calls and if there is a missed call it is always responded to inside of a couple of minutes. So where did their calls go? Into the telecommunications ether I suppose. I logged a complaint and get told that I have to provide them with date and time of these calls as well as the originating number. I understand that this may be a requirement to check their system however that is just not feasible. Substandard product with a substandard attitude. I am moving away from them for many and varied problems that are always my fault and I can not afford to LOSE another call.
Jason B.
Place rating: 5 Auckland, New Zealand
If you’re in the market for business telecommunications then Zintel is the best place to go for that. They do Business Lines, Internet, Fibre, SIP Trunking and Mobile. They use the best of all wholesale telecommunications networks such as Spark(telecom) and Vodafone. Zintel personally account manages their customers as well as providing some pretty detailed reporting on your telephone services which can truly add value on your marketing efforts!