Alsom Service !! Best in town five star restaurant! ! Good eating experience !!
Choss T.
Place rating: 5 Brooklyn, NY
I’ve only had the pizza from here and I absolutely love pizza as it is my favorite food and the pizza is delicious! The Divola pizza is my favorite
Linette N.
Place rating: 5 Ponce, Puerto Rico
Excellent service, affordable food, casual and friendly envieinment. Good for a relaxed dinner, a place where you can eat and talk without loud music or noise. Great hummus and quesadillas.
Deven M.
Place rating: 3 West Roxbury, MA
Watch out for the late night prices, they are sky high. The prices for food are not posted and it was our mistake not to ask. Otherwise we would’ve saved $ 12 on a little cup of hummus and pita chips. Granted, everything was fresh, no hummus in the world is worth $ 12. Please ask for the price before ordering. Our service by the waiter up front was great and he was very friendly!
P M.
Place rating: 1 Seattle, WA
Horrible service! No one greeted us when we entered(not a single employee at the hostess podium/entrance). We had to walk up to a server who was behind the counter to tell her we wanted to order to-go, she said ‘ok’, but we were never handed a menu. Sat at the bar and waited 10 – 15 minutes, where several servers passed us multiple times, yet no one welcomed us or tried to take our order. We were completely ignored! Finally, I asked another lady for a menu and ordered from her. This place definitely lacks customer service. No one made eye contact with us or spoke to us besides when they handed over the bill and our order.
Barbara M.
Place rating: 4 Jersey City, NJ
I wanted a casual place with good food, good service and good people watching. I ordered a burger medium well, with cheddar and bacon with a side of fries. The condiments were on the table in packets, all the ketchup, mustard and may you could want. The burger that arrived was placed between two rock hard panini-zed deli flats. I asked for a soft bum and was promptly given that. The cheese was sparse and the bacon severely over cooked. The beef was delicious and cooked as I preferred it. The iceberg lettuce, pale thinly sliced tomato added little to the sandwich. The French fries were steaming hot and delicious. Both items arrived in deep fryer baskets– nice gimmick. My server/hostess was awesome. She was friendly and not over attentive. She responded when I needed her. She earned a good tip. The cappuccino was amazing! Perfectly frothed milk and robust espresso! I enjoyed it so much. I spend $ 26 with tips. And this is the more affordable offering at the ESJ hotel and Casino. I love vacations!
Jesse H.
Place rating: 4 Hamden, CT
Stayed at the ESJ hotel this week and have been here a few times. The cheese pizza is decent for where u are and if you have kids it is a cheap alternative to feed them compared to everything else here. Ordered meatballs and spaghetti and unfortunately it was probably the worst meatballs and sauce I have ever had. They seemed like they were over cooked by 2 days. One of the best things I got was the bruschetta. That and the gelato is why I give it 4 stars.
Tall T.
Place rating: 2 Coconut Grove, Miami, FL
Just had their $ 9.99 special burger. It was fine but comes with no fries. They charged me for my soda refill. Everything way over priced. Just not a good vibe. Everything seemed to take longer and more difficult than it should, even paying the bill. Only come here if you are desperate and can’t walk across the street for better options. I only came here to try it out. I won’t be back.
Charles Q.
Place rating: 1 Carolina, Puerto Rico
Why 1* very easy, the waiter/bartender didnt want to be here and the all atmosphere between him and the waitress atroce!!! She almost cried when he was talking down to her so badly!!! Ismael you need to leave the industry of taking care of people either way customer or fellow coworker!!! Maybe an overnight security guard chasing the iguana will suit you better. Terrible service!!! On a good side, kitchen deliver a top notch food 5* for them and my word are underestimate but poor/bad service kill my experience and made me runaway! I just arrive on the island and will be living and working here, but i ll make sure i d came back to Ismael isnt there. And if you look to have change back forget about it, only change provide was 5 $-10 $ and 20 $ out of 100 $ for a 25 $ bill… better pay by card or exact change, again Ismael you have nothing to do in this industry.
Desirea M.
Place rating: 1 Monroe, NY
I came here during my stay at the San Juan not sure what to expect. Boy did I get an expierence. First of all when I arrived to the restaurant nobody was there to greet or seat me and my friend, we waited about 10 minutes and finally got the attention of a waitress. We asked her if it was okay to sit anywhere, and she pointed to a table in the back. As we sat down we noticed that the table was gross and not even wiped down from the previous customers. The waiter finally came over about 10 minutes after we were seated and took our drink orders. It then took another 15 minutes to get a glass of water and 45 minutes to get our food. You can defiantly skip this restaurant, not worth the wait
Prof L.
Place rating: 3 Middletown, CT
On the night we ate here, the service was very slow. I attribute this to them either having an inexperience waiter or they were short staffed. The food was great! I had the spaghetti with onion sauce and it was out of this world good. I’d go back.
TJ B.
Place rating: 4 Gaithersburg, MD
You know what I loved about this place? The hours. They offered a full menu until late. I’m pretty sure I walked out their front door around 4: AM. Service was friendly. I got the shrimp mofongo which was recommended. The shrimp on top was excellent. The mofongo was dry, hard, and I could only eat the top portion that had been moistened by the shrimp sauce. I’d come back, particularly for quality late night food. So, 3 stars for the food…5 stars for serving food late… gets you 4!
Jessica J.
Place rating: 4 Scottsdale, AZ
After a few days in San Juan we were craving some non-Authentic food. Came here the try the pizza. The pizza was decent, service decent too. The pizza hit the spot. The gelato was not worth it. It was inexpensive and hit the spot.
Shazia T.
Place rating: 2 Atlanta, GA
i ate here a few times. the first night, the chef made me a special vegetarian soup. it was so sweet of him and the soup was really good. service went downhill after that night. we ordered pizza, but if you order after a certain time, late night prices are applied. so half of our order was normally priced and the other half was not. another day, i had to flag down to get helped and they took their sweet time attending my party. i was pretty annoyed.
Natasha V.
Place rating: 5 Carolina, Puerto Rico
Superb pizza and service I really can’t complain! Came here with a group and got a really good waiter which if I’m not mistaken was named Christian, the food took a long time but when it finally got to our table we understood why! it was something out of this world made with tons of love!
Diana Q.
Place rating: 5 Babylon, NY
We stopped here during one of the last nights of our honeymoon after we played some slots in the El San Juan hotel casino. We only had dessert but it was excellent. I believe I had a cappuccino which was good and some unbelievably awesome gellato. I wondered why we didn’t come here sooner it was tasty I imagine the pizza must be great too!
Samantha M.
Place rating: 4 New Haven, CT
I ordered pizza to go here when I stayed at the hotel. I definitely recommend the frommagio pizza. The cheese pizza was good, as well. They also had many other entrée options including breakfast! Very cute atmosphere.
Jennifer M.
Place rating: 5 Wyoming, RI
Pizza and gelato are fabulous. Coffee is so — so. It’s Puerto Rican style coffee which they add steamed milk to and it’s a bit watery and not very hot. Be prepared for service to go slowly in Puerto Rico — arrive early and enjoy the relaxed pace!
Carlos B.
Place rating: 5 Carolina, Puerto Rico
Excellent service and food. Their veggie thin crust pizza is delightful.
Mihir P.
Place rating: 3 Chicago, IL
Be prepared to wait! For your food that is. It took about 25 minutes to get a Caesar’s salad and 40 minutes to get our pizza. The pizza was delicious though a bit salty. Our server was very nice and made sure to get our order correctly. If I go back, I’d go for the gelato which looked amazing. I just hope it won’t take 20 minutes to serve a scoop.