Villa Montana Beach Resort

Nobody here cares about you. Could not have had a worse experience at a «resort.» The service is terrible even by Puerto Rican standards. The sheets were not changed even when we explicitly asked them to be changed, in fact we had to wait until 10pm for the maintenance man to come change them. They didn’t have enough bath towels for the resort, nor did they give us bath matts. Housekeeping didn’t even sweep the room, they left huge piles of sand on the floor. I have never had to call housekeeping so many times to get them to do their job. The guy at the front desk named ANGEL could not be bothered to do his job. We would ask him a direct question and he looks through us like we are glass, not answering. We tried checking in 3 times only be told that our room wasn’t ready each time, eventually we were late for the wedding we had come for because this hotel couldn’t get their ducks in a row. While the grounds were pretty, the staff and management here doesn’t care. Upon checkout we spent a half hour talking to the «assistant manager» explaining our problems, she took down two pages of notes, was very apologetic, and promised that the manager would be in touch shortly as she was currently unavailable. I just called them today (a week later) the manager was never spoken to by the assistant manager, promised to return my call, didn’t return my call, and Angel is still answering the phones… spend your money elsewhere. The food was excellent.

We did not stay at Villa Montana we did eat at the eclipse restaurant. The service lacked attention to detail. The waitress got three orders incorrect. She keep saying she felt bad and ask what she could do. She gave us each 10% off our orders which did not make any sense the other individuals had nothing wrong with there orders. I would have been nice for a manager to come over — nothing.

We stayed at Villa Montana for three nights as part of our Puerto Rican honeymoon. We chose it due to its proximity to many surfing spots on the west coast of Puerto Rico. Unfortunately, our trip occurred during the same times as Hurricanes Danny and Erika. Nonetheless, we still had a good time, though it was mostly attributed to time spent in the area outside of the hotel. The check-​in process in the beautiful, «antique-​boutique» lobby was smooth. We booked a pre-​paid, discounted rate for the Superior Room with Garden View. During the booking process, the website would not let me complete my reservation so I called to complete the booking over the phone. I mentioned to the agent that I would be on my honeymoon and asked her advice on which room type to pick. She recommended the Superior Room over the Deluxe Cliffside Room as it was «close to the beach» (it wasn’t). Not to mention, the Suite was an extra $ 100/​night that I was unwilling to spend.
Anyways, the property was an odd mix of pro’s and con’s.
PROS — WiFi access was perfect, as it seemed each room had their own router. AC worked well, and we only turned it on at night as-​needed. The restaurant was beautiful and the food and cocktails were delicious (though a tad pricey).
CONS — It seemed we were one of the only guests there during our stay (last week of August, 2015) which was nice, however, that meant the usual lounge chairs, pool cabanas, etc. weren’t set up. This also could have been due to the hurricanes. The complimentary bike rentals weren’t available when we wanted to use them. They didn’t mention, recognize, or celebrate our honeymoon once. For being there three nights, with virtually no other guests they had many opportunities to either upgrade our room, drop off champagne, comp our meal, but we received zero special treatment which was a letdown. The sleeping rooms were very outdated compared to the fresh look of the restaurant and the front desk lobby.
It is likely one of the nicer hotels in the area but I have no plans to return.

Restaurant is pricey but the pizza is delicious. Location is beautiful. Great service and food. If you have guests you want to treat to lunch or dinner, this is the place.

The food at the restaurant Eclipse is very very delicious, but the service is a bit slow (I think Puerto Rico in general is slow). The restaurant ambiance is awesome!
We felt our room was not very nice, didn’t match the pictures online and was VERY overpriced for what we actually got. We asked to be relocated, but they said the whole resort was booked. Also, we asked for a discount, but they refused… A few of our other friends in the group were displeased with their rooms as well we heard.
WATCH YOUR STEP AT NIGHT! There are some paths not lit properly and I stubbed my toe pretty bad.

If you want a getaway, unplug from your high end, high profile life… this is it. Nice, sexy, soothing… only came for a drink at sunset but, felt like I had found a secret passageway into a magical hideaway. If you need a spot for reflection and alignment with earth’s elements… this is it. What a find.

An incredibly beautiful beach. The resort grounds make you feel like you are in paradise. Horse back rides on the beach breathtaking. An amazing location. We had some issues with our rooms. We had one room way to small. Then moved to a much larger room but air stopped working. And then to a One bedroom Villa. There were issues everywhere we were but they were quick to try and address. Things seem to be broken, break, or don’t work but if you can live with these little issues and focus on the absolute beauty you are surrounded by then heaven awaits. Eclipse, the restaurant, is very good. Excellent food. Did not experience slow service, but if you are here who wants to rush? Gorgeous location.

Eclipse = S… L…O…W.
Stayed in Isabela for a week, ate twice at Eclipse. Why twice with a 2-​star review? Because we think everybody’s entitled to an ‘off night’ and deserve a second chance. Unfortunately, they abused the privilege.
The first time we arrive with no reservation and were seated 45 minutes later, no problem with that aside from a cold impersonal maitre d. Drinks and appetizers arrive in 30 minutes. Entrees arrive 45 minutes after app plates are cleared. Food was very good compared to others in the area, just painfully slow to arrive.
We made reservations for the second visit, and were seated 75 minutes after the reserved time. Staff was somewhat apologetic, though we are left to wonder who wants to spend a full 3 hours of their vacation time for one meal.
We are well familiar and accepting of the relaxed pace of the Caribbean, though Eclipse purports itself as a mid-​to-​high end spot in price and atmosphere. Their kitchen needs to get in gear and catch up.

The resort is gorgeous. You feel as though you’re in a Pinterest board and the photos will make your Facebook friends jealous. :)
The rooms-​Villa Montana is more like a condo community than a typical hotel or resort. The rooms have a very homey, second beach house feel. We stayed in a 2 bedroom villa. At first, I thought the price was high but the rooms were spacious. 2 bedrooms, 2 full bathrooms, 2 balconies with a kitchen, living room, and washer/​dryer. Everything was clean and well-​maintained. I stayed with 3 friends and it was plenty of space for the 4 of us. We weren’t in ocean-​side rooms and we had less than a 5 minute walk to the beach.
Beach-​Gorgeous beach. It’s very secluded so you can walk for miles without seeing someone else or seeing buildings. It’s nice to see unspoiled beaches like this still exist. Note-there’s no lifeguard and many parts of the beach are rocky although most of the beach is swimmable.
Restaurant-​When we went, there was only one restaurant open on the resort. Eclipse had great food but is on «island time» aka extremely slow. The view from this restaurant is stunning and worth the premium. Next time I go I would rent a car to also go to other local restaurants and buy groceries as well though.
I’ve already recommended this resort to several of my friends. I would definitely stay here again. Gorgeous!

Villa Montaña is this planet’s best kept secret. What a relaxing and elegant atmosphere. Enjoy watching the sun set on the horizon as you’re indulging with a fine glass of red wine at the restaurant on the beach.

The resort is clean and beautiful. Staff is well trained. Restaurant is exceptional.

I wanted to like this property however the room left much to desire. I will start with the positives. The beach was nice and quiet and we did not mind the rocks. The area is kept clean and the staff is friendly. Now the cons. The website said that there were two pools, for the three days we stayed here the biggest pool was dirty and had green in the deep end, the smaller pool for the first two days had leaves and dirty on the bottom.
We stayed in a cliff side“deluxe” room. I am not sure what was deluxe about it. The shower drain does not drain fast enough to keep up with the water. We could tell that this has gone on for sometime because of the black ring around the tub. The hot water in the shower did not last long enough for one person to take a shower. The floors are swept and not vacuumed so when we checked in the floor was dirty. Be warned that the cliff side rooms do not have cell phone coverage.
There should be a warning on the website telling people that you are in the flight path of the local airport. The planes are very low as they fly over and very loud. Expect at least two fly overs through the middle of the night.

Review is for the restaurant, Eclipse. This was easily the best food in Isabella vicinity, by a long shot. Haute cusine dishes, reasonable prices, would hold its own against plenty of New York restaurants. Had breakfast and dinner there and tremendously enjoyed both.

Food: 2
Décor: 4
Service: 3
This review is for Eclipse, the restaurant.
My friend and I walked in for dinner around 7:30pm Friday. We weren’t too hungry, so we both opted for the daily fish special. Fish wasn’t that great, and I didn’t really like the chili or wasabi sauce that went with it.
Service was slow, but the oceanview was very nice.

We stayed one night in Villa Montana from a Sunday night to Monday in October. Overall, it was a nice relaxing, romantic time. Because we were there on a Sunday night there was almost nobody there. It felt as if we had the resort to ourselves.
We showed up at the 4pm check-​in time and went straight to our little villa was was nicely put together. It was a cross between rustic with a touch of modern — very nice. It wasn’t the biggest room, but it was perfect for two people. It had a nice little balcony where we sat and drank coffee in the morning.
The resort has 2 small pools, which were nice — nothing fancy. The restaurant, Eclipse, was nice. We had a few appetizers and bottles of wine. It nice because it’s right beside the ocean and had a romantic ambiance. There were also nice chairs where 2 people could fit in and lie back and look at the stars.
The beach itself isn’t much for swimming. It’s really beautiful though because it is mostly coral. You can do some break shell hunting there or snorkling.
Overall, we had a nice time. It is also close to some other nice hang out spots for drinking and eating.

Eh. Might be ok for a destination wedding. Our villa was dark, tatty and dated, although large. Rocky beach with rough surf is not great for kids. Nice pool, but rundown tennis courts. Overpriced with a corporate feel. You could be in any gated community in south Florida. The previous reviewer had it right. Restaurant is closed today for a wedding. We left early, in part because it was depressing. No cell phone reception.

This review is for the resort not for the restaurant on premises. Awesome place for vacation — beautiful, serene and right next to the beach. We went there for vacation during Christmas holidays. First, they upgraded us to beach-​front room with an awesome view. Second, they have chairs and hammocks right next to the beach– great to watch the sunset, sunrise or just waves. Third, they have two pools and a tennis court. Last, the beach is lovely and clean. NOTE: There is no cellphone reception or wi-​fi, but hey! isn’t that what vacation is all about — relaxing, doing nothing and spending quality time with your loved one away from the world :)

Villa montana is a beach resort that is hidden away in the mountains. It has limited wi-​fi and basically no cell phone service, which has it’s pros (quiet/​relaxation away from crazy life) and cons (no contact with friends and family lost on their way to VM). The beach is relatively small and rocky in some areas. VM does provide some comfortable beach chairs, and the beach is never overcrowded with people since it is only for guests.
The villas are all a little diferent. Some are multi-​level villas. They are all decorated differently, depending on the owner of the villa. The older villas are closer to the beach and the newer/​nicer villas are the furthest. The only con about the villas and hotel rooms is that they are dusty and some have bug (cockroaches & ants) problems. After living in PR for a year, I can understand how hard it is to get rid of those bugs though. VM just needs to have the friendly pest control visit more often.
What I loved about VM is that it helped bring my friends and family closer together during my wedding weekend. My friends and family stayed here all weekend. They hosted villa house parties and hung out on the beach. I had an amazing rehearsal dinner on the beach with a bonfire plus a campfire for smores. The wedding was decorated wonderfully, the food was amazing, and everyone at VM gave us five star service for the most part. They even tried to fix my dad’s broken glasses. However, as a bride I couldn’t help but see a bunch of tiny flaws that my guests probably didn’t notice. The only one that really bothered me was the fact that the wait staff was too eager to take our half finished drinks and to clear off the party favors from the tables. Some of my guest had to hide their fans in their purses so that they could keep it.
Overall, my wedding weekend was a great. It was 1.5 years in the making and the planning process was a little painful because there were a lot of turnover with the wedding planning staff and reserveration staff. Plus, the planners are not the easiest to get in touch with or to get follow ups. They work best via phone or in person. The end result turned out great though. They are totally committed the weekend of the event. If you’re looking for a quiet beachy wedding location and are willing to put in the planning effort with Villa Montana, you and your guests will not be disappointed on your wedding weekend.

No No and No. Only go here if you like sitting on a beach and watching locals throw Corona bottles in the ocean. They also shut down the restaurant for weddings, which is like every night. So you have to drive 20 minutes into town to get something to eat, which isn’t much. Plus the weddings blast music all night. Oh and at 4 a.m. there is a huge 727 jet plane that flies literally 300 feet above the resort. I could go on but I’ll spare you the long review and tell you to save your money and go to St. John USVI or Turks and Cacaos. So so much better.