The Hyman Practice is on the second floor of the fairly new Attwood Green medical centre. The whole building is very modern and clean. The Hyman Practice is also very modern and clean with a spacious waiting room with lots of seats so you don’t feel like you’re catching anyone’s bugs! As you walk in you can speak to the receptionists or use the self check in machine on the wall. I always find the reception staff kind and efficient. Reception staff often get a bad rep but they are lovely here. I visited different nurses at the practice several times last year as I had a burn that needed changing and checking. They were incredibly kind and gave excellent advice. I’ve only seen a doctor once and she was also very kind, efficient and helpful. Handily there is a pharmacy downstairs so you can pick up prescriptions there. There are just two issues. Firstly, it can be difficult to get an appointment with a doctor. You can sit on the phone ringing and ringing for ages. Secondly there is often a delay when waiting for your appointment. However I think these are problems across the NHS rather than with the individual practice.