Simplisys

Specialties

SimpliSys specialise in providing fully featured, easy to use Helpdesk, Service desk, Computerised Maintenance Management Systems (CMMS) and Customer Relationship Management (CRM) software and associated services.

SimpliSys’ customers are typically organisations, large and small, that had a desire to reduce operational cost whilst improving service levels, ensuring Customer Satisfaction and retention.

History

Established in 2006.

Citrus Service Desk is a service management software application which has been designed using input from real end users and developed by an ITIL trained team. This development approach has resulted in a service desk that is intuitive by design, functionally rich and easy to use, perfect for organisations looking for a simple helpdesk foe Incidents /​Complaints management or those considering the adoption of ITIL best practices.