On entering kennelgate it does feel a little grubby. It almost has a warehouse feel and a very strong pet feed smell. In terms of prices they fare on average with other pet supply outlets I use, with their litter being a fraction more expensive. The choice is good but badly presented. There are the usual well known brands, often no different in price than at supermarkets, but they carry a number oif cheaper products who I have never heard of. The staff are nice and friendly. For basic supplies and if I’m in the area it is a convenient store to use but it does not carry stock or offer prices which make me go out of my way to visit.