Awful, awful place. I’ve had a order with the shop since Oct 10, and have have been repeatedly fobbed off, by both phone and email, despite having left a deposit. I intend to seek advice from Trading Standards, as it seems this shop has been trading unlawfully. I can’t stress enough, AVOID at all costs. T These people give the cycle trade a bad name it does not deserve.
Drfrie
Place rating: 1 Liverpool, United Kingdom
Took my bike in because the chain was slipping badly, said chain was severely worn and it and the rear cassette had to be replaced. They had it for over a week because they claimed they were ordering ‘parts’. When I dropped by to pick it up I found they hadn’t replaced any of the things they said they would and just tightened up a few things here and there — things I didn’t ask for and could have done myself. Bike is still unrideable and they charged me £30 for the privilage and had the gall to say they saved me money! Never again. If you want anything beyond an innertube don’t bother with these jokers. Avoid. Avoid. Avoid.
Ginger
Place rating: 1 Heanor, United Kingdom
If you want a smooth pleasant bike transaction avoid them at all costs and go elsewhere, broken promise after broken promise, take that back, lies after more lies, they tell you what you want to hear and trust me they should be renamed Jackanory Cycles as it really is story time with them! 5WEEKS of it’s in stock, no it’s at the docks, it’s en route to the shop, it got dispatched yesterday, however overnight delivery now takes 3 days?! Doh!!.(This at 10am and on phoning courier that evening it actually only got collected from there store at 4.30 and they only phoned for collection at 3.30pm). AVOIDAVOIDAVOID
