Called in the other day to ask Mr Remmert if he could repair my clock. Was met with a grumpy and rude response. He complained about the work he had piled up and the hours he had to work. Showed no interest in my clock — indeed he continued to fuss with his file whilst complaining to me about his lot. «Come back in a month or two» was his advice — he should coco. What a rude person.