Bombay Bicycle Club

We ordered a takeaway on 21^st November. It was quite expensive but I’d heard good things about the chain. The food was cold when it arrived, so we had to firstly put it in the oven for twenty minutes to heat it up. The order was missing a beer.
We finally sat down with warm food, and what a disappointment! The lamb was really chewy and flavourless, the chicken was that re-​constituted stuff, the sauces were bland — how difficult is it to make bland Indian food? — I ended up just eating the poppadoms and making myself a sandwich.
We called head office to complain about the temperature, quality and missing beer, to be told that apparently the Twickenham branch doesn’t have an alcohol licence which is why we didn’t get the beer. Surely it would have been better not to offer alcohol once the Twickenham branch was selected, but failing that a call to explain would have been nice.