Dfs Furniture

Similar to the other posting, DFS have never been my first go-​to for furniture however I was particularly taken with the French Connection range. Very knowledgable salesman, Adam did a good job in getting us swiftly through the paperwork. 21 days for delivery, throughout I was kept up to date with the progress of my order by text and phone. A call two days before delivery plus a text the day before with a 3 hour time slot. The whole thing was seamless. Delivery staff were excellent, efficient and courteous. Unfortunately the armchair came with the wrong base but the guys were quick to call through to the office and arrange for a new one to be ordered. These things happen. Faultless customer service from DFS. Recommended.

Must admit that I reticently set-​foot inside DFS. I haven’t been greatly enticed by their ads (that’s probably putting it quite politely) but I agreed to go along with a friend who wanted to decorate her apartment in art-​deco style. She’d spotted a sofa there she thought would fit the bill. We found the black leather sofa she was after and were helped by a very charming and efficient assistant who was really on the ball. Up-​close the sofa looked better than I had anticipated and was comfortable, smart and good quality.
My friend’s delivery was on schedule and the sofa lived up to expectations, creating the look she was after. Although, after a while, there was a problem that needed rectifying and, with a little perseverance, it was very satisfactorily resolved.
I guess the moral of this story is that it is sometimes worthwhile not being too taken in by the ads