IT Lab

Specialties

IT Support: From flexible pay-​as-​you-​go services to affordable fixed price contracts, if you’ve got between 5 and 250 staff we can provide your IT support.

We can be your complete IT help desk or just provide some extra support for your IT manager — our expert team can build a service that suits your exact needs and budget.

Everything we do is backed by Service Obsession™ which means you’re guaranteed an amazing level of service.

History

Established in 1998.

At IT Lab you don’t just get a technical person on the end of the line, you get a whole team including an IT manager to manage the strategic direction of your IT, a client advocate to ensure you receive amazing service, a business development manager to grow the service around you and a pool of highly skilled engineers.

We use some very clever technology, called Kaseya®, to help us discover and resolve problems before they even happen and fix them remotely without getting in the way. You won’t even know we’re there!

Meet the Business Owner

The Big Ideas Group G.

Business Owner

Everything we do is backed by Service Obsession™, our approach to being the very best. Service Obsession™ is totally unique to us.