JD Sports

This store is an absolute joke. The layout of the store is cramped and leaves you very little space to breath with bright lights burning you! I visited the Eid weekend which meant the store was very very busy, but it seemed more busy due to the lack of staff, the manger was trying his best to tame a horrible, rude and impatient crowd of idiots, however I can’t help but think the lack of staff made the situation worse. I had to refund some items that I had purchased online, the staff were rude, unwelcoming and had no tact (both cashiers). This coupled with the horrendous service I received from the online store/​customer services. I was missing half my delivery note which meant that certain items couldn’t be refunded, by then I’d had enough and just wanted out. I use to work for JD sports whilst a student in their very busy Oxford Street store/​s so I know the company well-​ish. Every aspect of their customer service and buying process in-​store or online has actually put me off buying anything from this shop, better off purchasing at Sports Direct and the goods are far cheaper!