I dropped in here for a quick(free) espresso as I was in the area for work. It’s not necessarily a café as they are a retail store however, you can go to the coffee bar and order as many(free) coffees as you want across their entire brand. Clean, modern and worth a visit solely because it’s free! Oh and the coffee wasn’t too bad either
Brian L.
Place rating: 1 London, United Kingdom
Love concept. Love the coffee. The sample service today was horrible and inexcusably rude. I blame the management or lack thereof. There are typically 10 or more CUSTOMERS wanting to sample coffees that they, like myself, intend to purchase. Today there was no queue for samples. It was rather a free-for-all with people simply stepping up to the bar requesting a sample only to be told by the server to wait in queue — that did not exist. I am a frequent customer and waited where the queue usually is. After taking a seat a requested a Cosi with milk. The server simply stated«we have none». I thought that was strange. I then requested a different type of coffee with milk. She then very rudely replied that they have no milk! Why didn’t she say that? I asked for the Cosi — no milk. She served it but walked away before offering sugar. I tried several times to get her attention to no avail. She told me she was helping someone else the walked away. 10 minutes later when my coffee was cold she entertained my request for sugar. I finished the cold coffee and started putting on my coat. At this point, another server saw me and told me rudely that I had to wait in queue! I was furious. I politely told her that I was just sitting there and was leaving. They need to learn some customer service skills or they will lose my business.
Linda J.
Place rating: 4 Noord, Amsterdam, The Netherlands
The Nespresso Store on Regent Street is one of my favorites out of the Nespresso stores globally because it’s well laid out and spacious. The people there are friendly and helpful. Definitely stop in if you’re looking to buy sleeves of your favorite pods, try their newest flavor at their tasting bar or to purchase a machine and products.
Yee Gan O.
Place rating: 4 London, United Kingdom
I have a confession. I don’t drink coffee However, my sister does drink coffee and she was given a Nespresso machine as a gift a few years ago. She’s a little too lazy to trek into Central London, which is a shame because she’s missing out on this shop The big, spacious interior holds a treasure trove for Nespresso lovers — machines, every imaginable flavour pod and free tasting Shame I don’t drink coffee! However, it’s useful for gifts fof sis
Daisy D.
Place rating: 3 Jacksonville, FL
Wish we had these in the states! We do have boutiques but they’re more of like a specialty boutique within a bigger store(like Bloomie’s, Willliams-Sonoma or Sur la Table). I have yet to find a free standing one stateside. How is it possible we can go to London, where EVERYTHING is more expensive, but our visit to Nespresso would be cheaper than it was to buy coffee in the states. And we didn’t have to pay for shipping. I will be seeking out a boutique very soon to see if it holds true over here as well. Love the Tasting Bar. Nespresso has released a few additions to their permanent Grand Cru collection and to be able to try before we buy was great. We’lve tried some of their other special releases and it’s 50⁄50 as to whether we’ll both like it. This way we could find one we loved and actually agreed on to add to our collection rather than ordering and hoping for the best. Espresso pods aren’t for everyone, but we adopted Pixie into our family a few years ago and play with her several days a week.
Stan W.
Place rating: 4 San Jose, CA
Very nice store. Basically two stores in one with double the displays, etc. helpful staff and they do capsule recycling!
Alexander P.
Place rating: 4 Cincinnati, OH
This place is incredibly classy and sleek. To be honest, the purpose is more to sell the brand than the coffee. I have a machine that I am very happy with, and I just come in here for fun.
T J.
Place rating: 4 London, United Kingdom
I may have mentioned this before but I strongly dislike coffee. However, I know a fair few people who LOVE coffee. And these people all LOVE Nespresso. D has inexplicably even gone and bought one for our house*. Anyway, these Nespresso lovers really do love their stuff and on a recent trip to Barcelona I saw these shops everywhere. It’s like M&Ms world but for coffee. There is a multicoloured wall of nespresso pods, machines everywhere, espresso cups in all shapes and sizes, sugar sachets, coffee biscuity things, holders for your pods and a tasting bar… Everything, of course, is Nespresso branded. But your main reason for choosing this place over the interweb is you can get yourself a free Nespresso. Just black, but it’s free! Choose the pod yourself and then just queue up and ask for it. If I liked coffee I would love this whilst struggling through the crowds of Christmas shopping on Regents st. *he hardly ever drinks coffee and I hate the smell.