Park Plaza Riverbank London

This is our second stay here. A week each time. Fabulous location. You can walk 6 minutes to Vauxhall tube. Or a short walk over the bridge to all the traditional London sights.
King bed, which is rare. Absolutely awesome staff from maids to management. Our every need was taken care of. The few issues we did have were immediately resolved.
One thing really surprised us. Room service food was AWESOME! ! Delivered really fast and great tasting.
The only thing bad was out of their control. Construction noise outside. We moved our room once but you could not get away from it.
Definitely recommend this place and will return.

Really nice and modern hotel. Big lobby and reception area. There was a wedding going on the day I checked in so it was chaos but the front desk folks handled it very well and politely.
Rooms were decent sized. Nice décor and functionality. Bathrooms were clean and modern.
There was a Spa on site as well but I did not use it. There was also a gym as well.
Big Ben and some touristy stuff is a short walk away which is great and convenient. The Vauxhall tube station isn’t far either. Great location for a hotel.

A nice hotel, very centrally located, but with a few minor issues. It seems to be a common theme that they have problems with their HVAC, I have heard more than one comment from fellow guests that the room was too hot. I was here for a work meeting, and the room while quite nice, was very compact.

I only stayed here two night of my two week long solo trip (October 2015), but it was to my Suprise very spacious! I enjoyed the room as a whole but the bathroom was amazing. The tile in the shower was black and there was also a bath tube which wasn’t to be expected – many hotels in Europe do not have baths, depending on the region. I could not pass up the opportunity to run along thamas river as the locals did in addition to working out in the gym. I had a traditional English breakfast every morning and the staff was super friendly. The restaurant had great food as well. I had a non alcoholic ginger beer here that was out of this world!
It was not too far from entertainment as well as the tube station. Even with the construction this is truly a great place.

This is the most incredibly hot/​sweaty hotel you will stay in. The rooms are like saunas, the airconditioning is not functional in most rooms which turns them into hot boxes in a matter of minutes. Concierges solution was a tiny very loud fan that just moves the hot air around the room.
If you’re looking for a decent nights sleep and the heat that wakes you sweating hasn’t turned you off you’ll love the pillows which are old and limp.
The bar downstairs is very cool, be prepared to get your own drinks despite it claiming to have table service (the waitresses are too busy chatting in the corner) and for the tables to be sticky no matter what time of day is it.
All in all? Don’t do it.

The window in the room let no daylight in due to the fact the hotel was being expanded upwards. So the room basically felt like night all day long. This was really annoying. The room service was friendly but the food was not very interesting. Nice bathroom and friendly receptionists. I would
probably not stay here again before the renovation was completed.

location bad for tourists but was ok for our needs, 2^nd time stayed here both times same experience, long check in line with only one desk attendant. Also got the same rude bartender in lounge. Refuses to make a simple shaker drink too much effort.

One of the best Hotels i have visited in London! Really, nothing bad to say.
Restaurant Chino Latino. Go and try! We love it. Pictures can maybe say more than words :)
Lounge bar had very nice drinks too.
Breakfast, we all know it cannot be nothing special. But still not the worts one i have eaten.
Price: ****
Restaurant: *****
Room service ²⁴⁄₇: *****+
Minibar: ****
Room: ****
Location: ****
View: ****
Service: ****

This is one of the best hotels I’ve stayed in period. It’s gorgeous inside and so convenient to London’s top attractions! It’s close to the tube and a 15 minute walk away from Big Ben and parliament.
The staff is also really friendly. We lucked into this hotel on hotwire and there was a mixup with the reservation name because hotwire still had my maiden name on file. The staff was really patient, and then gave us an upgrade for our trouble, which we totally caused! We ended up in a king room with a view of the river! I didn’t even know they had king beds on London.
Great place!

Oh, how quickly it can all go pear-​shaped.
19:00hrs. It’s a 15 min walk from anywhere of interest, which for central London’s a rarity. That probably won’t bother most, indeed nor me as this hotel’s as good as I’ve stayed in in this fair city. Maybe the free upgrade and complementary fruit bowl had something to do with that? Maybe it was the super friendly staff, comfy king-​size or the maga-​deluxe rooms? Or maybe it was the picture window overlooking Westminster Palace and the Thames? Or maybe it was just a pinch of it all… 4stars ****
21:00hrs. Ahhhh! Damn you room service! After an hour and a half and A wee reminder call from me and I get the response «Oh, it’s just on its way. The elevator’s are slow today» :-S Suspiciously 5 mins later a knock at the door — Wrong order mate and it’s cold. How quickly it can all go wrong and you were doing so well. minus 1 star -*
23:00hrs. Harrumph. Now what? Open drain in the bathroom’s starting to smell a wee bit p*shy :-/

Such a lovely location, yes it was a half mile walk to the nearer tube but there are bus stops right in front of the hotel and the busses will take you pretty much where you want to go.
The staff was so nice and helpful throughout my entire stay, I really felt pampered and was aided by the concierge for all things I needed.
My room had the loveliest view and was large and comfortable. Wish they’d have more international plugs though, but the one we had was quite handy.
Won’t give it 5 stars solely based on the restaurant, although the food was great, the name is not really appealing and the courses are more elaborate in a confusing way. Room service was super yummy though, great options on the menu!
Loved my stay I London.

A nice location — just outside of Westminster in the Lambeth Road area — with European hotel accommodations and convenience to the Tube.
I was in London for a business trip and stayed two nights. The rooms overlooking the Thames are very pleasant. The construction next door was only problematic during the day — but I was not there, so it was little concern.
The hotel is well maintained and a part of the «Club Carlson» chain of hotels. My one complaint, the attention to detail is just not there. One morning while preparing to leave the hotel for a full day of meetings, I was quickly shaving and suddenly the glass shelf in my bathroom fell from its brackets. The fall caused a glass on the shelf to fall to the ground and shatter. I used one of the towels to «sweep» up the glass. I then stopped by the front desk to alert them so that housekeeping would not get injured in cleaning the bathroom.
Later that night when I return to the room, I found shards of glass still on the floor. Not terrible, but not great.
All-​in-​all, the Park Plaza Riverbank is a perfectly acceptable hotel. The room rate includes breakfast — but I can’t say I ate the meal so I have no comment. For the business traveler conducting meetings in the south London area — it is a good bet (as you are just around the corner from the Vauxhall Tube station and the Lambeth North station.

Very nice hotel, fantastic area, walking distance to Westminster Abbey and London Eye. Great little British pub on the corner and Portugese place for quick breakfast (eggs, bacon, toast, great coffee). Hotel was beautiful inside and rooms were spacious. Nice bathtubs with separate shower. Concierge was very nice, although didn’t know much about the city. Definitely came in handy that the Wi-​Fi was free so we could Unilocal our own restaurants and Mapquest our own directions. Overall a great experience!

Awesome location, right along the river! The inside is very modern and just a walk away from Big Ben. I’m pretty sure they have a lot of international travelers here because they have outlets for different countries which is extremely helpful for those who do not remember to bring adapters. Beds were nice, furniture was nice, one little thing though. The painting on the wall with the blond little girl was a bit… creepy. Not sure about the purpose of that but it may scare younger children…
All in all, after traveling around Europe for a while this hotel was one of the better ones we’ve stayed at during this trip and a trip I had in England a few years back.
Would definitely come back again!

I’ll throw this a 4-​star rating.
Nice boutique hotel.
Sitting right on the River Thames, it’s an easy stroll north along the river to Big Ben, London Eye, etc, and a lovely one at that.
Also an easy walk to the Vauxhall Station tube stop.
Cabs were easily accessible but, cha-​ching.
The bed was comfortable, the shower was nice, the bathtub was huge, it was clean, and it even provided a variety of outlets so I didn’t even have to use the American outlet adaptor I burned $ 30 on at Heathrow.
Was planning on hitting some breakfast spots in the city but after sleeping in after a long first night, decided to just have breakfast in the hotel and it was surprisingly good. They have a very fairly priced continental breakfast (with unlimited juices) at the restaurant in the lobby and you can order breakfast entrees as well — I ordered eggs benedict and have zero complaints.
My ONLY complaint about my stay (not a complaint about the hotel, per se, but about my stay) was that my room overlooked a construction site and we were greeted to jackhammers and other noisy machines going off quite early. Silver lining: we used it as an excuse to get up earlier than we had liked so we could get more out of our day :)
Also, unless you get a river view (with an unparalleled view up the Thames inclusive of Big Ben/​Parliament) you’ll likely get a view into an apartment building approximately twenty feet away.
I would probably prefer to stay in a more centralized location in the future (Trafalgar Square area), but this hotel’s location also had its advantages.

Good modern hotel on the river bank. The rooms are similar to the other Park Plazas but the lobby is less stylish.

I liked this hotel. The rooms were likely much larger than hotels in other areas in town. But I definitely understand now what the other reviewers mean by it feels like a hand me down or step sister to the other nicer 4 star hotels in London. Just talking about the interior — the lobby and bar are feeling a bit worn. There’s a temp wall that seems pretty permanent in the lobby (coat check) and so things just feel a bit undone, incomplete. The rooms were pretty nice, but the beds are definitely stiffer than the ones in the US or in Asia (it’s been awhile since visiting a hotel in Europe for me I guess?). They were accommodating about it and put a comforter under the sheets for me.
Now location-​wise, it’s not so bad. It’s about a 10 minutes walk to the closest tube station (vauxhall). But, for London weather, to me, a bit too long! It can rain at any moment, and if you’re being a tourist, you’re going to walk several hours on the other end, only to come back home, to have to walk another 10 minutes. Sigh. It seemed ok for the first few days, then it got tiring as we got more and more tired. So I’d say, not so bad a call if we were there for a shorter stay, but for the 7 – 8 days we were there, I think I’d go for something else next time around. Probably at a hotel that’s not as updated… but closer to a tube station that’s in a neighborhood that we liked from this trip (since now we know which ones we liked, it didn’t matter so much the first time around since we were doing lots of exploring).
The perk here was the nice and big soaking tub :)

This isn’t a bad hotel by any stretch of the imagination, but while its sibling in Westminster is classy and ‘finished’, this hotel feels a little under-​finished. While the lobby looks and feels opulent and grand, our room on the 9^th floor was a little rough around the edges, with a sense that the furniture was a collection of ‘hand-​me-​downs’ from its big brother.
Our bathroom, for instance, looked great; really spacious and resplendent with polished chrome. However, the shower dribbled and was difficult to master, and it didn’t feel like we were in the same swanky room that you get when you stay at the Westminster version.
Yet, it was reasonably comfortable and we slept well. Four star? Hmm, I would say 3 to 3.5. It may have the amenities that render it four star, but it doesn’t feel like one in reality.
Most of the staff were courteous and attentive, which is worth the extra half star! However, there’s an inconsistency from one staff member to the next. Perhaps the Easter weekend was a little stressful?

This hotel was definitely hip, fresh and funky. Stylish & classy. Bear in mind, our crash pad was booked through Trafalgar, during our ‘first class’ «European Highlights» whirlwind excursion.
Trafalgar Tours accurately presented the Park Plaza as a «Superior First Class» hotel. It is indubitably modern, for guests seeking better comfort in an attractive atmosphere. The hotel was recently built, and is clearly well-​maintained and comfortable.
I am a fan of all things modern and stylish, and this Hotel definitely fits the bill.
From my perspective, it is an exceptional location, on the south side of the River Thames. It is seeming calm and removed from the energy and excitement of central London. I have that Londoners consider the south bank to be a 2 star area. I beg to differ.
The hotel is situated on the river Thames, across from the Tate Britain gallery. The London Eye, Houses of Parliament and Big Ben are all easily within walking distance. It is about half a kilometre walk to the London Underground, and about a 2 kilometre walk to Waterloo Station. Double decker buses stop in front of the hotel every 10 to 15 minutes.
The exterior grounds exudes it’s modernity. The alluring patio features modern garden furniture in a relaxed setting, complete with patio heaters.
We arrived via a prearranged airport coach. As per their website:
«Park Plaza Riverbank do not provide hotel parking for guests. Local car park information can be provided by the Concierge Team at the hotel. Please contact the team for further information by calling +4420 7958 8000 or emailing
.»
The hotel lobby is contemporary and inviting. Note that I am one who greatly appreciates modern swankiness.
We enjoyed hanging out for two nights, in the spacious and posh room. I loved the large bed (a rarity in Europe), and my wife thought the bathroom was fabulous & elegant. The bathroom featured a walk-​in shower in addition to a large bathtub.
There was limited free wifi in the room. Free wifi is a rarity in my experience through Europe. There was a wide variety of power sockets that I could not figure out, next to a nifty work desk.
I savoured devoured the included «Full English Breakfast» buffet. The spread featured of scrambled and hardboiled eggs, back bacon, sausage links, potato cakes, fried bread, fresh bread & jams, baked beans, grilled tomatoes & zucchini, fruit pudding, along with the staple continental breakfast options.
This is also where I discovered DEEP FRIED BREAD!!! How has this not made it’s way to canada.
The service was 3 star, the rooms and décor was 5 star and the location was 4 star.

I visited this hotel for an event (my best friend is getting married and they had a wedding show on). So, this review doesn’t reflect what it’s like to stay here, but I feel I had to post a review because. well, it just wasn’t good.
The layout is atrocious for an exhibition of any kind. There was no one way system in place, and it looked like on one floor, bedrooms had been converted into individual stands for companies to show off their wares. 2000 cake-​hungry brides trying to get through a bedroom door and out again? Ridiculous. The bottom basement level was sweltering, but the catwalk at the end was in a freezing cold room.
And then the staff. they were, variously, incredibly rude (one shouted ‘oi! no sitting on the floor!’ at a group of girls who had been waiting for an hour in an unlit corridor, and couldn’t really be blamed for wanting to sit somewhere — there were no seats anywhere else!), confused (appearing not to know where they themselves were, let alone where anyone else should find anything), and finally downright complacent.
Park Riverbank Plaza — greed seems to have got the better of you. The wedding show must be a money-​spinner but you should turn things like this down if you know you are not suited to them. It can only dent your reputation as a hotel, which by all accounts is good.
NB. Parking in the area is very scarce and on site very very expensive.