Partnership Primary Care Centre

I still think this is a good doctors surgery BUT, oh my goodness it is hard to get through to them on the phone!
I’d been trying to make a non-​emergency appointment for a few weeks, but I could never get through… and when it’s not an emergency I always think I’ll try again later… and put it off.
So, I waited until I felt really terrible, and then tried to get an emergency appointment (you have to call between 8:30– 9:00am to book a same-​day appointment.) They left the answer phone on until 8:50, saying the surgery was closed, please call back after 8:30. *sigh*
Then I called and called and called (42 times), but received the engaged tone each time. Finally, I managed to get the phone to ring… but then after 25 rings, no one picked up, so my phone disconnected the call. Urgh.
After that, I gave up and walked over to the surgery instead… but was told they’d just given away the last emergency appointment.
In the end, I started to cry (I’m not good at handling stress when I’m feeling poorly… and knowing I’d have to wait another day in pain just to go through the same problem the following morning stressed me out…) so the reception staff persuaded a doctor to see me after all.
So basically, this GP can be excellent if you get to see a doctor… but it’s not easy to actually get an appointment.
If nothing else works, crying in the reception seems to help.