The Hampstead School Of English

I recently attended the ‘Professional Suite’ at the Hampstead School of English, for 4 weeks. I chose the school mainly because of the area, expecting anyway a high standard considering the range of courses. I also visited the building before taking the decision and it seemed fine, at least compared to the numerous ‘makeshift’ schools existing in London.
I was looking for a course with a specific focus on business english, in order to improve the language for work and the professional suite seemed to be a good solution.
Unfortunately the level of service, attention, flexibility and organization of the school was really low.
— I had no induction about the facilties at school at the beginning of the course
— The first day of the course they didn’t want me to begin the course because they were not able to see the payment on their account, even if i had sent them the invoice and they previously said it was ok.
— they changed the scheduling and the teacher during the course without saying nothing.
— they refused to reschedule a couple of lessons i had to miss for work reasons.
— the internet connection in the classroom never worked.
. the books were really old, so we luckily didn’t use them for the lessons, even if you pay 20 pounds on top the course, for the books.
On top of that, i have to say that the continuous loughs of the personnel at the reception is not quite embarassing. the overall sensation is of lack of professionalism.
The teacher himself was a good teacher, but he doesn’t work there anymore.
It can be a decent school for teenagers, but definitely inadequate for professionals. I would choose another school.

Une école dynamique pour tous niveaux j’y ai passé 4 semaines

Evening Courses are amazing and perfect for people who work all day!
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