Don’t bother. Sat for 15 minutes waiting for a drink. When I walked out due to the extremely poor service I saw why I had waited so long; the waitress was sat on her butt texting all and sundry. This is Newcastle centre. So very easy to avoid.
Ian H.
Place rating: 4 Redcar, United Kingdom
I have visited this particular Frankie and Benny’s place many times over the years and never had a disappointing meal. I had to knock off a star for an unusual lapse in standard of service. On this occasion everything was going fine and we were being well looked after until it came to a staff change over at 5.00pm. The waitress that had been looking after us finished and handed over to someone else. During that time our desserts had been ordered and 2 arrived but the 3rd didn’t. It took longer for the 3rd dessert to arrive than it did to bake a pizza. Not very impressed but could well have been a blip.