T M Autoparts

What a shame, used to offer great customer service, but since moving seems like its not so important. We are a family of petrol heads and car modders and have over the years (prob in excess of 15) received great service from TM, they even delivered a part to me once FOC when they had sold me the incorrect type, but slowly been going downhill resulting in a really bad experience. My wife went in to buy a litre of Manual transmission fluid for a Corsa diesel Gbox, I sent an empty bottle of the correct fluid in so they could try and make sure they supplied the correct stuff as it’s red like ATF rather than gold like normal gear hypoid. First she comes home with a bottle of engine oil… so she then returns that and comes home with a litre of Hypoid gear oil. Suspicious it wasnt the right stuff, she told me the guy looked it up 1^st, so opens the bottle and sure enough its normal gear oil. Maybe when their book states this as being suitable it means for a complete oill change, but am dubious even of this and VX say hypoid should never be used in F40 (corsa/​astra/​Cav etc) type gearboxes as it cooks the selector arms in less than 100 miles. And you would never mix semi synthetic red stuff with hypoid. So I takes it back and asked for a refund only to be told that as it had been opened they wouldnt refund me. I showed the guy the cherry red correct type compared to the gold hypoid type and he still refused to refund. Left a nasty taste in my mouth and will only use them now if I really have to. Would also urge prospective customers to be sure of their requirements before buying from here as it could end in being a expensive purchase. Past purchases include: 2 x Supra water pumps, 1 x Corsa diesel water pump, set of glow plugs, timing belts galore, engine oil and filters galore, tools, bodywork materials, number plates, clutch kits, head units, sub and amp and numerous service items. Now I will go elsewhere for these. So their lousy customer service from the normally ok guy who calls every customer ‘Chum’ this time over a £8 refund has made me take our custom elsewhere. Shame but this is life and luckily we have plenty of other places to choose from around here at the moment. Allens, Wilco, CT and Central to name a few.

This is a little car accessories shop which is fairly tucked away next to Wilkinsons and Iceland round the back of Rushden High Street so you may not know it is here.
Although it is a small store, they sell a really good range of car products and the staff are really knowledgeable in what they are selling and helpful too. They sell everything from car mats, polish, air fresheners, roof racks and exhausts.
If you cannot find what you are looking for, they are more than happy to help you find an alternative and are able to order in car parts if they do not have them in stock.
The prices are reasonable too so it is worth trying this store before going out of town to somewhere like Halfords.
There is free parking in the carpark just outside the store, or there are plenty of other free car parks in town too.