Place rating: 2 Staines-upon-Thames, United Kingdom
This is quite a big shop in the Two Rivers shopping centre in Staines, but it’s rare to see any customers in it when you walk past. It may be something to do with the prices of the goods and the service you get if you do go in. I’ve been in here on a couple of occasions while looking for a new laptop and a DVD recorder respectively. As the Sony Centre only sells Sony products their prices are higher than a lot of other places as they tend to charge the Recommended Retail Price rather than being able to discount as other chains do. When I was looking for a laptop they didn’t have the model I wanted to look at and then tried to keep me in the shop saying that the manager of another branch would drive one over for me look at — a bit odd I thought. On the other occasion I went in the only staff member in the shop was on the phone(on what sounded like a personal call) — he was still talking 10 minutes later when I left. I own a number of Sony products and will probably buy more in the future — but I won’t buy them at the Staines Sony Centre.