Next

I’ve been buying stuff from next for the past 9 years. I was always happy with the customer services. Couple weeks ago I bought lovely shoes. Wore it 3 times and they look like after 10 years of heavy use. really poor quality
of heels and soles, I took it back to the store for a refund but was treated like a very annoying person. I understand that one pair of shoes is not for life time, but I was expecting it to last for longer than couple of weeks. Very disappointed with the way they talk to me. Will never ever buy Next shoes again. I’ve send shoes to the customer service department after I spoke to them on the phone. Will see what happens next.

One of two next outlets in Watford if they dont have your size in stock they will reserve goods in the other. Good customer service without fail.

Very large Next. Has a good kids section and has a homeware section.

This is a large ‘out of town’ Next which is walking distance from the town centre! Access is great with a lift to the second floor, and unlike the central branch you can easily navigate it with a buggy or pushchair. It has a huge homes section including a display of many of the items usually only seen in the directory. Stock is well maintained and I can always find what I want in all sizes. The children’s section is the biggest I have seen, although ironically it is this area which is hardest to get through with a buggy (why don’t they think!). Otherwise a great store and worth the walk. Service is good as you would expect from Next and I have often returned items with little or no problem at all.

This is a very large Next store, the largest one I’ve been to. It is spacious and well laid out, with plenty of displays in all departments. There is a very large furniture department with very tasteful displays of children’s bedrooms etc. You can go crazy here! No dodging through racks and tripping over fallen clothes here, a very nice shopping experience. The children’s clothing section is very pleasing to the eye.
It is never very crowded either so you can shop freely and comfortably to your heart’s content!