Micklegate Post Office

Staff always incredibly helpful and friendly and especially kind to my little boy. He loves coming in here!

The staff here, I have been told, are really friendly. Experience leads me to disagree. They are only friendly when you give them your money. I have to use a smartstamp system at work. When using the special delivery smartstamp, you have to take parcels to a post office. Micklegate is our nearest one. Well they don’t like that at all. I have had them blatantly fiddle their scales (the further towards the front you put a parcel, the more the scales will say it weighs, see the physics of levers if you don’t get it), forcing me to re-​print my postage (and pay for it all over again) and on another occasion, after having to carry over 6kg of parcels to their post office, I have had both members of staff categorically have a go at me and refuse to give me any assistance because they claim they aren’t getting any money from the smartstamp. With a bad back I had to trudge back to work with these parcels and ended up sending them by courier. This is incredibly short sighted of Micklegate staff, as I have no control over where my employer buys postage from, but I CAN control where I buy my own postage, and having my own business on the side it was handy for me to be able to post things here. I now have withdrawn my custom, as they’re only nice to you at Micklegate when you’re paying them, but when there’s no witnesses they’ll show their true colours. I recently found out they’ve even been in the papers for this behaviour. If you want real service, go to Lendal post office.

I had to add a review for Micklegate Post Office as the staff are so friendly, it’s pleasure to go in. Sadly my local village post office succumbed to the recent closures, I believe this was earmarked to close too — I could be wrong here — but was one of only a handful saved due to pressure from residents. The staff no matter how busy, are always pleasant and helpful and never, ever huff when you ask for proof of posting! I make a diversion to post anything from here.