Chili’s Grill & Bar

I used to love chili’s growing up but now all I can taste is chemicals. The last time we went to this location literally nothing was fresh. I don’t know what it is with these chain restaurants why can’t they buy local produce and stop using canned junk. Save your money and going extra mile down the street to daddy’s country kitchen and get a good home-​cooked meal $ 7 includes the drink. Adjacent to NCG Theater in the shopping center.

I don’t go to Chili’s often but it was in the same shopping center as where my mom and I were shopping so we decided to stop by for lunch. We were greeted by a friendly hostess who showed up to our booth by the bar, when we arrived the restaurant was nearly empty.
In terms of interior and exterior, this Chili’s is like every other one I’ve been to in the past so there is not much to say that most people don’t already know. I must say I like the fact this Chili’s is conveniently located on Highway 41 around a lot of other retail locations.
Their parking lot is on the medium to small size so there should not be an issue in terms of finding a spot if they are not really busy but if they are packed it could become difficult.
I ordered the buffalo chicken sandwich with fries and a Dos Equis, my mom ordered the buffalo chicken salad and a glass of chardonnay.
Overall the food was good, nothing exceptional, but still satisfying and inexpensive.
My only issue with this visit is that my mom said there was no paper towels in either of the two despisers in the ladies room and that she had to shake her hands dry /​use toilet paper to finish I drying her hands. Given how empty the restaurant was they definitely had plenty of time to refill the paper towels so that is not cool. Hopefully that is not reflective of other deficiencies in the customer service of this particular Chili’s location.
If you don’t mind Chili’s this is not a bad location and I would recommend it because the food and service was not bad, just cross your fingers that the restrooms are adequately stocked with paper products!

This trip to chili’s was the worst I have ever had. Had to get my own straw for my water, found my own utensils to eat with. I ordered the bottomless soup and salad witch the server never came back to see if I wanted any more. Never filled my drinks. Just horrible Chili’s you’re better than that.

Slow with service good on grub. Drinks are always good too. Just come in when you are in a hurry.

Disappointed. Our first impression upon arrival wasn’t promising. It took a gathering of at least 3 groups before anyone was acknowledged. We were seated promptly after that and after promising to «take great care» of us, our server was pretty much non-​existent. Never received an offer for refills of our iced tea or a check to see if dessert was wanted. Food was adequate. Done with this Chili’s.

We had a large party dine here on Mother’s Day. We got seated right away and our server was prompt and friendly. My gripes are with everything else. This location is filthy. Tablet screens are sticky and greasy. Tabletops feel sticky. Our appetizer plates had crusty food stuck to them. Food was mediocre at best. My meal was horrendously salty. My dessert (brownie skillet) had a long dark hair in it and the brownie was hard as a rock around the edges.
The real clincher? Those stupid tablets that handle your payments. Way too confusing and glitchy. Gad to swipe our card five times. For myself, my husband, and son for three entrees, three desserts, and drinks (mine was water) it was $ 76! We will not be back.

We visited Chili’s on 7÷17÷15. Upon arrival we were greeted by an extremely friendly hostess (I can’t remember her name), and then greeted by Tanner who was incredibly pleasant to deal with! He always had a smile on his face and made our experience personal! The food took over 45 minutes to get and we were less than impressed with the taste of the food, but the attentive and friendly staff made the wait enjoyable. Overall, Chili’s seems to have declined in their food taste and presentation as well as speed of service, and the chances of our return are slim, but great job with customer service!

This location is located north of Blue Springs Road on Hwy 41
Stopped in for a beer at the bar briefly but excellent service.
They had World Cup game on the overhead
Only down fall is that Chili’s never has any quality beer selections. All domestics

For starters, the olive oil and vinegar glass is cloudy and seems as if it has never been cleaned; EVER! Disgusting. Disgusting.

HORRIBLE TOGO Food and Service today 4÷25÷15
The past two times we’ve ordered togo food have been trouble! I said never again that night but today 1pm, I call to order curbside togo. The girl said «yes we will bring out».Hmm really? So I asked again, are you sure because if not I’ll need to go elsewhere today. Yes we do! OK great so I’ll order. I get there and wait over 12 mins in my car and no one came out… I finally call Chili’s, the lady VIcki answers to tell me no curbside during day hours. I explained my previous conversation of me confirming THREE times with the girl about togo/​curbside. She said ‘miscommunication”. I was about 3 seconds from leaving. The lady Vicki brings out the food but seems extremely frightened by a harmless little 10 pound Poodle curious as to whats going on… I should have left, very mad at myself for having the gift of patience and understanding, because it’s not working for me. Oh of course, they leave out this and that so I went in to get what they failed to add to my order. I am getting calls from home to see if I am OK, because this togo quick order is now taken over 45 mins and I am not even home. And they still charge me for their ignorance and «miscommunication» as she stated. Acworth Chili’s you could careless about your customers. We will never be back! Lesson learned after a few attempts to forgive their ignorance!

Y’all need some work at this location. Chili’s as a whole company… I’m annoyed by the table top screens. The servers are more disengaged than ever now. I predict this chain going down the tubes. Years ago, Chili’s was good. Now, it’s like everything is spicy. Bad idea when the biggest generation is aging.

Went with family for dinner, service was HORRIBLE HORRIBLE AND HORRIBLE, appetizers were served after 40 mts and food was served 25 mts after that which was cold. Waste of time and money, wouldn’t recommend this location to anyone!

We have given this Chilis location 3 tries actually 4 but the 4^th time we didn’t even eat we just left.
Every time we have eaten here the service is HORRIBLE. This place is understaffed and takes forever to get your food. The first three times we tried it took over an hour to get our food and the restaurant wasn’t even busy.
The 4^th and final attempt the hostess said she wanted to sit us in the bar area because the main part only had two servers. We decided to just leave and eat somewhere else.
I would recommend taking the extra 15 minutes and go to the Cartersville Chilis.

I live 2 miles from this restaurant, but would drive to Barrett Parkway to eat at Chilis. The service has been awful each time we ate there. The food was mediocre… Not that you expect amazing from a chain like this. We tried one last time, but we tried to go. It was even worse. Cold mediocre food.

No ribs on a Sunday at 7pm… This is the second time within a month they have been out of food I wanted…

Way to go Chili’s! First off, I’ve been going to this location for years, but this is the first time I’ve been in 3 years & the first time as a Unilocaler:). I stopped in Friday afternoon for a beer at happy hour. Fernando was attentive even though I walked up to the bar on the phone. I was offered my choice of regular or large sized draught. Luckily, I chose regular cause even that must’ve been 16oz! Served in a glass beer stein, the Bud Light was perfectly cold.
Rudy took over the bar and asked me if I wanted another before my glass was empty. Much appreciated. I was also aware that he never took his attention off the other patrons. His eyes were always checking on every single customer while he handled the task at hand. Nicely done.
Ordered chips & salsa (which are amazingly fresh) and was given plenty to take home when I asked for some to go. Restaurant and back bar were impeccably clean & I’m very particular. I leave no room for error when commenting on cleanliness & they pass with flying colors. As for the other less than complimentary reviews, I implore you to try them again. This location has been open a long time for a reason… consistency. Don’t hate, Appreciate!

The waitstaff was friendly and helpful, but seemed understaffed for the pre dinner rush. The floors were a mess and the food was tasty but not as good as it’s been in the past. The fries had waited too long after being cooked and the salad came out at the same time as the entrée. Also most businesses have automatic flushing urinals in the men’s room since not everyone flushes…

Food ok service only fair. Call ahead seating doesn’t work when they put it on a post it note. FYI

I’m a little surprised at the amount of negative reviews on here. I have been visiting this Chili’s for about a year now since I moved to the area. The food and service has always been outstanding. We always request Chelsea as our server and she is great! I had dinner there last night and the service was fast and top notch. I ordered my usual; half rack of Memphis Dry Rub ribs, and my companion ordered the 10oz sirloin medium rare. The steak was cooked perfectly. The manager on duty, Mark, even stopped by our table to make sure that everything was perfect. I don’t normally visit chain restaurants but this particular location is great when I’m not in the mood to cook and not looking to break the bank either! Will definitely be back!

I try my best not to go to this location considering the parking lot is a disaster. After making so many laps around the restaraunt, trying to find a parking spot, you’ll think you’re competing for placement in the Nascar circuit. I am grateful the bar is right at the front door! There are only 12 parking spaces in the front and sides of this place and while there are 6 behind it, I normally park near Pets Mart or continue making laps. It makes you wonder if the staff parks a mile away too?
Every Chili’s is the same, this one is no different. I find if I swap something out or ask for extra I normally have to ask a few times. I have waited for drink refills so long, I tend to bring my own just in case. My typical order of chicken crispers with extra veggies normally means to the server chicken crispers with fries and loaded potatoes. Yeah… you get the idea.