Mike the Mechanic

This was at the Bells Ferry location. I’d say my experience was good, although customer service is that of any small, family owned mechanic… Could use some improvements.
I brought in my 1998 Jeep Grand Cherokee because I was preparing to move across the country. He did an inspection, and he brought me into the garage to physically show me the issues, which I appreciated.
My only complaint was a lack of communication (ie: I had to call them to find out updates, instead of them calling me when issues arose or it needed an extra day)
But the bottom line is the mechanic was no bs, honest, and he did what I asked… Which was make sure that my jeep got me from Atlanta to Denver while hauling 5,000 lbs with no issues, and it was very successful. If I still lived there, I would definitely go back.

NEVER trust these less than human so called «mechanics» with your car! Not only will they charge you WAY too much for not really fixing your car, but they will actually SCAM you!!! I took my car there to have a few small and simple things checked. I’m a female and they tried to use that to their advantage. They said I needed all this work done and they couldn’t even give me an a real estimate. I asked them to explain what I needed done and why and they were very rude by telling me that I wouldn’t really understand. I assertively told them that if I was going to pay for all this work that I wanted to know everything that would be done. They rudely went through the list. They told me hat I need a new power steering rack, a power steering pump, timing belt, air filter, oil change battery and etc, etc. Unfortunately for them, I ACTUALLY do know a lot about cars and probably more than their «expert» mechanics, but I take my cars to mechanic shops as I don’t have tools and such. I let them know that I had just had an oil change, my air filter is a cleanable, reuseable aftermark brand, and my power steering pump and rack was replaced not too long ago by the dealer. The timing belt and a few other things probably needed to be replaced, but knowing that they were trying to SCAM me and take advantage of me, I let them know that I was taking my car and money somewhere else and that I would never be back. PLEASE DO NOT GO TO MIKE’S BECAUSE THEY WILL PREY ON YOU AND SCAM YOU OUT OF YOUR HARD EARNED MONEY, ESPECIALLY IF YOU DON’T KNOW MUCH ABOUT CARS!!!

Hey, I just wanted to shout-​out about MTM on Highway 92 Acworth. I had a rack and pinion and two wheel bearings replaced. They did an awesome job. They were friendly, easy to do business with and the mechanic explained everything to me. I could have done the work myself but didn’t have the time. They turned the repair around in a day and it drives great. Thanks for great service and a friendly smile. Kevin — Kennesaw — 2−17−15

My review is for the Roswell location on Holcomb and Alpharetta Hwy. These guys are honest and won’t give you the typical runaround on how you need to get this and that BS. I have taken my car here twice and both times I left happy which is rare when you leave a car shop. They were efficient and did the job in the time they said they would. I would go back here without hesitation.

I have waited to fill out a review to make sure my car did not break while it was under warranty. I took my car to MtM to get the clutch done as I could start to smell clutch smoke. We had used MtM for work prior to try and help out a local business so, we had some trust built in already in their work. That trust was quickly eroded when they cut the fly wheel wrong and the clutch would not work right. I ended up taking it back 3 times. The first time the mechanic that worked on it went on a drive with me and said ‘whoa, that is not right’. So, I left my car and when Mike got to it he called me back up for a test drive he tried to tell me that was normal for a new clutch. I should have never left with it at that point. I ended up at Toyota a month later for them to trouble shoot the problem. I was promptly told the fly wheel was cut wrong. So, back to MtM I went. I had to do the loaner car all over again. They finally got a new fly wheel and of course, it was then perfect. I paid RETAIL for the new fly wheel and was told they would do me a favor by not charging me to tear it all apart again. I was happy to pay for the fly wheel to begin with. And, over a year later I am still mad wondering what kind of damage was done to my car with the bad fly wheel and the shaking while using the clutch. I am mad they tried to convince me it was normal to shake with a new clutch. And, I am mad as the work would have been cheaper at Toyota to begin with.
Bottom line, they are dishonest and I will never return with any car I own. The mechanic that did the work knew it was wrong but the owner tried to lie to me.

I wish I could give you a honest review of Mike the mechanic auto Repair but I can’t get them to take my money. I’ve been in twice in the last for months to set up appointments for vehicles needing more than minor repairs. Both times I was told the person I needed to talk to wasn’t available and they would call me the next day to discuss the problems and set up an appointment. Haven’t heard from anybody yet. I’ve seen enough to not go anywhere near this company. Something so simple as to call a NEW customer back to set up an appointments can’t be accomplished, I can only imagine what a poor experience I would have had with them if they had called me back. Mike you snooze you loose!

I don’t know what these other yahoo’s are saying but my experience was excellent.
I’ve never owned a new car. I’ve always bought used and I’ve been driving for over 30 years now so you can imagine I’ve been to my share of mechanics. I’m cheap as well so I do my best to make sure what repairs are being done are both necessary and in the right price range.
Recently my suburban needed to have the tranmission rebuilt. I took it to Mike at first just because he was the closest to me. Once he diagnosed the problemed, showed me what had occured with my transmission and had given me the price I started shopping around. He not only hit the diagnosis on the head but had given me the cheapest price I could locate.
Mike and his team had me up and running in 2 days and when it came to making the financial arrangments he wanted to make sure that I wasn’t hurting myself or my family. You see it was around Christmas and we really couldn’t afford both Christmas and this. Let’s just say that Mike played Santa last year!
I refuse to take my vehicles anywhere else, even for the occasiional oil change I don’t have time to do. His prices even beat the express oil places you see.
Do yourself a favor, go to Mikes!

I love Mike he is amazing always willing to help! He never over charges and always fixes the problem the first time!!! The only problem I have is the receptionist she was extremely rude and talked to me like I am an idiot… I’m sorry but I’m not a mechanic I don’t know the terminology for fixing my car that’s why I called!!!