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Our taxes are complicated. In the past year we’ve moved to a different state, kept property in the other state, plus we’d had a nanny and then searched for jobs. We had quite a bit of paperwork and deductions. I wasn’t sure if we should find an accountant or just go to H&R Block like we always have in the(far less-complicated) past. A family member recommended Joanne at this location so we figured we’d try. Joanne rocks. She’s been working for H&R Block for more than 25 years so she’s very knowledgeable. Nothing phased her at all, even when she admitted that she rarely saw the nanny paperwork, she figured out how to enter it all in and make sure everything was A-OK. Overall it was such a good experience that we’ve already made next year’s appointment with her.