Baskin Robbins

Agoura Hills, United States

2.8

Open now

13 reviews

Accepts Credit Cards

Contacts

QR code, vCard

Telephone:
+1 818-991-9106
Website:
www.baskinrobbins.com
Address:
5697 Kanan Rd, Agoura Hills, CA, 91301
Categories:
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Bussiness info

Take-out
No
Accepts Credit Cards
Yes
Parking
Private Lot
Bike Parking
Yes
Wi-Fi
No

Today

Today 11:00 am – 10:00 pm
Open now
Local time (Agoura Hills) 5:40 PM Thursday, November 28, 2024

Business hours

Monday 11:00 am – 10:00 pm
Tuesday 11:00 am – 10:00 pm
Wednesday 11:00 am – 10:00 pm
Thursday 11:00 am – 10:00 pm
Friday 11:00 am – 10:00 pm
Saturday 11:00 am – 10:00 pm
Sunday 11:00 am – 10:00 pm

Description

Specialties

World class desserts, Ice Cream Cakes, Cappuccino, Milk Shakes, Floats, Sundaes, Freezes, toppings and lot more.

Every Tuesday 5 Pm to 10pm family night– Kid scoop $ 1.59 and Regular scoop $ 1.89.

Every Wednesday

Buy 2 scoop Sunday at Regular price and second 2 scoop or 1 scoop Sundae Free (No Limit)

History

Established in 1977.

This Baskin Robbins was established in 1977 by Mr. Ericsson. My wife Kusum and I (Harish) bought this Baskin Robbins locaton from Mr. Ericsson in 1998.

We are resident of Agoura Hills since 1985.

We do Fund raiser for our school. Currently we are involve in helping Sumac Elementary school by donating 20% of

Gross sales purchased by Sumac families on every first Wednesday of the month.

We also do family nights on Tuesdays (5 to 10) and buy one get one free-​2 scoop sundaes on Wednesday to help affordability since 2009.

Meet the Business Owner

Kusum and Harish J.

Business Owner

We came to America in 1972 and California in 1974.

Agoura Hills is a wonderful town and community and we are very proud and fortunate to be living here since 1985.

Baskin Robbins also recommends

Cronies Sports Grill

115

reviews

American (Traditional)

,

Breakfast & Brunch

,

Burgers

Kusum and Harish J. says,

«Good food and family environment. Great place to go and see sports on big TVs»

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13 reviews of Baskin Robbins

No registration required
Place rating: 1
Woodland Hills, Los Angeles, CA
Hire some nice people. Grumpy b word employees who can’t handle the pressure of too many people and resort to snapping at children and refusing more than 2 samples is gonna lose you business. You just lost mine and several other families.
Place rating: 2
Oak Park, CA
I agree with everyone about the service. There’s this one gal that is just awful! Rude, non-​accommodating, looks like she feels miserable and acts even worse. If you use Coupons or have special requests, it’s as if all hell broke loose!
Place rating: 2
Oak Park, CA
I went in to BR today to surprise the family with ice cream cones. I asked that they put them in cups with the cones on top because there was no way I could drive holding four double scoop cones. The gal says ok no problem. Then another lady working there tells me I have to pay extra for a cup and a cone. I asked for something to hold the cones then as there was no way I could drive. She said they don’t have them. In a nutshell the price per cone if you can’t hold four cones and drive is 25 cents more a cone. Oh and she told me the mark up was fine because I was still paying less than the regular posted price because apparently today they were running a special. How does that make me feel better about what happened and what about when there is no special going on.
Why should A person be required to pay more for a cone because the store won’t provide carriers?
My family ended up with no cones because I refused to pay a surcharge for something clearly needed to be able to bring their product home.
Another company with subpar customer service and disengaged and rude employees who justify add on fees with absurd reasoning.
Place rating: 5
Agoura, CA
Looking at my friends delicious ice cream. WOW. Store is very clean and busy.
Place rating: 2
Broomfield, CO
The gal who helped me here last weekend was not very happy to be here. I really felt like I was annoying her by ordering 2 cones. Then when I added a coupon to the situation, that was it for her. I get that working here probably can be frustrating at times but I’m seriously one of the nicest customers ever. Please be nicer to your customers. I won’t be coming back here because I don’t like feeling like I’m troubling someone with my business.
Place rating: 4
Thousand Oaks, CA
My kids LOVE this place. As far as ice cream quality goes, this place beats Sweet XO and Thrifty’s. There is always a flavor for everyone in my family to enjoy. We also adore the service! My kids love the teen with the short curly hair, she’s always so patient with them, and always has a smile on her face! So endearing! I highly recommend!
Place rating: 5
Agoura Hills, CA
Whenever I need a little pick me up I say to my husband, let’s go to Baskin Robbins. My favorite is the hot fudge sundae. I know folks have lots of choices for ice cream fare, but I like the hot fudge sauce at 31 flavors. Yum!
Place rating: 3
Scottsdale, AZ
Had a coupon, (that I got from coupon sherpa), and they would not take it! Said it had to be printed. A bit ridiculous considering the day and age we’re in. Don’t understand why they can’t write down the number off my phone.
Place rating: 3
San Jose, CA
I feel like I come here every time I visit Oak Park. The service I’ve gotten has always been good. The only downside to this location is the fact that it is really small. There is barely any sitting room inside, and there are no chairs or tables outside. I always find myself eating in the car after buying ice cream here, which sucks. but that never stops us from coming back.
Place rating: 4
Agoura Hills, CA
The ice cream is good but there is never anyone working that even speaks halfway decent English. It bugs me that I have to make motions and point around just to get toppings on ice cream. It’s not a good enough reason to stop going, it’s just irritating.
Place rating: 1
Agoura Hills, CA
I tried to purchase ice cream at 9:59pm (before their closing time) and they didn’t let me in. I’m pretty sure that’s illegal to lock the door before their posted closing time.
Place rating: 1
Los Angeles, CA
Never order a cake with an image from this location! All they have to do is print your image on edible paper and place it on top of the cake. Something this simple went way wrong. They cut off part of the image, it wasn’t centered, it wasn’t laid flat so you could see crinkles and bubbles, the colors were dull, the writing was not legible, the frosting on the side wasn’t flat, the color of the trim didn’t match the colors of the image. It was a total disaster!
Place rating: 4
San Diego, CA
My girlfriend and I are dessert freaks and frequently get ice cream from this Baskin Robbins. We usually get the 3 scoop sunday with rockey road ice cream, hot fudge, melted marshmellow, and whipped cream. The staff here are friendly. The building is kept very clean, the staff are always cleaning their work space and their instruments. I will definately be going back many times.