Windward Moving & Storage

We used this company for a move. Everything went ok but they did a horrible job with mixing things from different rooms in books which made it a pain to unpack. First thing mine and my husbands medications where stolen and one of mine is a controlled medication so can’t be refilled for a month. Second after looking for months I can’t find a collectable of mine it is completely gone. Third after we where moved my husband went back to the old
House the next day to do some clean up well one of the movers came creeping around the house. So I could never recommend them in good conscience.

Military family who moves every 2 – 3 years, this move by far was *THE BEST* one in 13 years! None of our personal property was broken or missing, the crew was timely & professional, the boxes were clearly marked, & the movers came back 3 times to clear away the empty boxes!
(Side note: This was a local move so they used making tape, which I found surprising, but assured me for overseas moves they use plastic.)
Only issue was upon leaving the rental property, the drivers backed into the garage. Lisa, the Office Manager, oversaw the entire claim & settled the matter with the landlord — sparing us the added hassle of the insurance claim/​estimate/​repair mess!
I plan on contacting them when we move of island in another 2 years!

I hired Windward to move me out of my house before I rebuilt it and back into it when the rebuild was done. They moved some of my stuff to my apartment and the rest they put into a PODS container which went into storage. They were always on time and worked quickly. They packed and handled all my stuff very carefully and didn’t damage anything. Most importantly, they did not damage my new house when the moved everything in. They packed the PODS container very efficiently (like tetris according to Lester) and none of the boxes or furniture shifted one bit when container was hauled away, stored and brought back.
The movers were very courteous and the office called to make sure that I was satisfied with the service.
I highly recommend them.

Being in the military, we move around alot. This is definitely the worst movers we’ve had. Not only do they pack the boxes using masked tape, yes you heard right… masked tape. It doesn’t hold up in a move. Our items (books etc.) fell out from the bottoms.
They also damaged my 42″ flat screen that now makes a high pitch sound accompanied with lines going across my screen. They would not honor my damage claim when I filed with them quote «unless you can have a repair shop state yes our movers were the cause of the damage, we cannot reimburse you». Of course, it’s next to impossible to get a legitimate shop to put that statement in writing, for the simple fact, they were not there!
With all this in mind, my advice, pack it yourself or hire another company with good business ethics.

Great Service. Very professional and efficient. We had to move fast and into a certain size pod. We thought everything would not fit but somehow they managed to not only pack everything in there gently, but with tons of room to spare. They were very fast. Moving is a very stressful experience but they made it effortless. Next time you need to move, trust them and hire these professionals. It was well worth it.

Carol was so kind and helpful and the move actually came in under the estimate. very professional, gave us packing materials and boxes to start off with and were quick and efficient.

Hmm. Probably one of my worst moves ever. Packers intermixed items from different rooms and within rooms that were already sorted out and organized. Several very expensive items missing. Several big items very very broken. Yet to be contacted to get claims adjuster to come out. Not a very happy camper at this point. Definitely would recommend using someone else than this company.