Alameda Cleaning Service

I was so disappointed about my cleaning service from Alameda Cleaning that i decided to write my first Unilocal review ever so that i can inform everyone about my bad experience from this mediocre company. To summarized my experience, here are what happened:
1) The cleaners arrived 1:30 hours late. When i called to follow up with what happened, the office phone went straight to voice mail without any responses back.
2) The cleaners, middle age Mexican guy and girl, looked unprofessional. The lady was in slipper, with messy hair, and slipping her coffee. The guy looked like he was picked up outside of Oakland Home Depot.
3) During the cleaning, the lady cleaner was not efficient and appeared like she did not care for her job. She spent almost two hours just to clean three windows and two mirrors. Seriously! She sometime stopped her cleaning so she can check up on her partner and drink her coffee.
4) I hired them for 4 hours. However, at the end, they couldn’t finish cleaning the house.
5) The cleaning solution used was poor quality and smell bad. The vacuum was really beat up. Furthermore, the cleaners didn’t bring their own towels, so that i had to provide them with my paper towels.
6) Lastly, the cleaners and the office did not want to accept the Unilocal coupon as payment. I was told that since i got a «special rate» for my cleaning, i was not able to qualify for the Unilocal coupon special and that i must pay my payment by cash.
I hope that everyone think carefully before hiring this company. It doesn’t hurt to shop around. I know that this will be my last time using this company.

I found this company’s ad on craigslist, and I had a lot of issues. They called themselves «The Moving Company», so I asked them to help me move. The ad said they had a moving truck and I could hire 2 men to help load and unload my things. The price was good, so I hired them.
First, they show up over an hour late, and they show up with a pickup truck saying the moving truck ‘broke down’. They had only one rope to tie things in, and one blanket to protect my furniture. One of the guys was drunk; he smelt of alcohol and tried to drag my mattress to the truck, getting it dirty in the process. He wouldn’t listen to anything anyone said, and probably barely spoke any English. There was a ‘supervisor’ who just stood around and watched before entering my house. All she did was yell at mover #2 because he wasn’t listening, and make excuses for why things were going wrong. They banged up a few walls trying to get my bed out, damaging the bed in the process. They scratched up the surface of my desk and did not even seem to have any qualms about it until I noticed and got mad.
I insisted on speaking to the owner before I paid them anything. While I’m told their insurance will pay for the damage done, I still have to pay the full price. They were late, unprofessional, damaged my property and the property of my landlord, neither were professional movers so they didn’t know what they were doing, I was mislead about the truck, and had a wholly unhappy experience.
I will never go anywhere near this company again, for anything. I will however, say one good thing about this company: one of the movers — Brandon — was courteous and respectful to my wishes.