The rumors you’ve heard are true… this Nordstrom Rack is a disappointment. It is clean and well organized, I’ll give them that. The selection of brands however is dismal. The biggest selection they had was some huge rack of oversized poncho sweaters. When did I miss the memo on that fashion trend??? I will say that they did have a nice selection of designer shoes though I didn’t end up buying anything.
Roger K.
Place rating: 2 Clifton Park, NY
I’m basing this review mostly on my wife’s comments while the two of us were there. I’m not the experienced shopper. Very little actual designer clothing. Mostly clothes made in China. I myself, did see some blouses made in New York. What a surprise that was! There weren’t any cables with locks securing the clothing, so that might be an indicator of how much value the store places on their wares. They did have security devices on some of their purses however, and stickers on the shoe racks warning you to not shoplift or they will prosecute you. We did have one friendly staff person ask us if we needed any help. On a scale of 1 to 10 my wife gave them a four. So I’ve concluded that this rating has to be only two stars.
Suzanne H.
Place rating: 2 Castleton-on-Hudson, NY
I walked in this store with my son protesting that I didn’t need any more clothes so as you can see it didn’t start off well. Soon as I walked in iI wasn’t impressed and sure didn’t understand the hype on this hot mess of a store. Things just seemed organized completely wrong but I continued thinking if I looked around I would get impressed by the clothes, the sales, something. It didn’t happen. I noticed a lot of clothes were on racks according to price. I can actually say there was not one item of clothes I would have even bought which is unusual. Then I thought I read there was a second floor, looked around and it wasn’t obvious and hearing my son in the background saying I didn’t need anything I decided I had enough of this store. I hightailed it out of there feeling disappointed by what I thought to expect.
Diana C.
Place rating: 2 Albany, NY
I’m not really sure what I was expecting but it wasn’t exactly this. Maybe I’m being way too harsh because I had hyped this up so much for myself, but this NR was a bit lackluster for me. I Love Nordstrom rack– so much so I’m usually looking for the nearest one if I happen to be in a city that is lucky enough to host one. However, now that it’s finally arrived it flopped for me. When I come here I hone in on the handbags, shoes and dresses with the latter being the most important. I perused the handbags and shoes– the selection was decent but I wasn’t really feeling the bright orange Tory’s. I think I went through each rack of dresses and didn’t find a single thing I would consider buying. Not one! I mean I’ve been feeling a bit under the weather recently… but not that sick. Needless to say I walked out empty handed, which is good for my wallet I guess. Hopefully as time goes on their selection improves… Only time will tell.
Joan H.
Place rating: 2 Schenectady, NY
It’s like a rummage sale… Did have nice shoes! I can’t imagine shopping here very often… Things weren’t very organized… a lot of miss-mosh of things. Reading another review I see there was a first floor that I didn’t even see… maybe I will go back.
Vicky L.
Place rating: 4 Albany, NY
Came here for the grand opening event and lines of people quickly formed to gain entrance to the new store. The outdoor entrance is on the first level of the mall next to The Cheesecake Factory and LL Bean. The inside entrance is located right across Christmas Tree Shop. With a bright and fun appearing exterior, it did not disappoint with the items it carried. The 1st floor has less items but once you take the escalators to the 2nd floor they have a section for women’s, men’s, baby and toddlers, accessories, shoes, perfumes/fragrances, handbags, and a huge sunglasses wall. The checkout lane seemed to be efficient and the fitting room staff friendly and welcoming. One of the fitting room staff mentioned that the Rack has a store-specific tailor to assist with all tailoring needs… pretty neat and convenient. There are quite a few clearance racks within and I found a few items each only $ 5! The rest of the store is a steal considering the highly discounted prices from brand names and designers. We will see if the store can keep it up with all the trends and fashion statements… but this is a plus in my book as I think Albany needs to step up its game!