Very friendly and helpful staff. Always willing to assist me in finding things. Good quality products that I’ve been using for a number of years.
Kristy E.
Place rating: 3 Rolling Hills Estates, CA
3 stars for the hours and selection. Less than 4 for the lack of assistance. I’m not going to say when I was there or give the employees name(s) but on two separate occasions, I’ve gotten an «I’m not sure» or «I don’t know, I guess?». Which when buying something for a specific reason, isn’t very helpful. Last time I simply wanted to know why one version of the cold medicine I was looking at had alcohol and one didn’t. I wondered if the alcohol was needed for the effect or perhaps made the product more of a night time sort of thing or if it really made no difference. I had a preference for getting the one that was sans alcohol, but wanted to be wanted to know the differences. I got an unclear answer and a shrug. When I got to the register, I asked where the lozenges were and was told«um, they should be where you got this stuff». When I returned bearing no lozenges, I was waiting for the associate to ask if I hadn’t found them, but they didn’t so I left with none. Over the summer, I had question about a protein mix and some single serve protein drinks and was met with«I’m not sure I don’t really work out». Ok, that’s fine, but you do work in a vitamin shop and protein supplements aren’t just for people that work out. *sigh* next time I’ll bring Mr. iPhone in and consult google.
Chris B.
Place rating: 2 Red Hook, NY
We just found out that the answer the associate gave us was a false answer. Some multivitamins and even calcium contain fish ingredients and a mess of other things he promised wouldn’t be in vitamins. This is becoming a worst nightmare scenario, that I’m glad I cross referenced to another store with better credibility. If you’re gonna give out information, send us to a website you know might have the info. Don’t give out false info like the info you gave us this past weekend.
Regular G.
Place rating: 4 Troy, NY
May not be cheaper than the Internet, but at least you know you’re getting something that is not fraudulent, outdated or outlawed, lol. I like to support the private and little health food stores and vitamin shops but sometimes you have to go for the best price. Knowledgeable staff too