Artisan Salon & Spa

I have been to Artisan Salon off and on over the last 10 years and I have never had a single bad experience. I would come here more regularly if I still lived in Albertville.
The salon is stylish and always clean. The staff is sweet and helpful, as well as skilled. I would rather make the time to come here than some of the other upscale salons I’ve been to in the cities.
After the lovely experience I just had, I will be back sooner rather than later.

Not impressed with Artisan Salon. Had my hair hightlighted and cut and my stylist barely said anything to me the whole time making me feel uncomfortable. Charged $ 37 for a haircut that took about 5 minutes (basically just trimmed the length in the back) and then stylist used a flat iron on my hair right after I told her it was too fragile to flat iron. If you use a credit card they ask you tell them the tip out loud instead of letting you fill it in yourself on your credit slip. Depending on what time of day you go you may have the sun blaring in your eyes as well (don’t know why they don’t put blinds on upper windows) All in all, not a great place to have your hair done and I won’t be going back.

Unlike the other (first) reviewer, my experience with Artisan has not been bad at all! I’ve been going for about 1.5−2 years.
I DO know that the business changed hands within the past couple of years, so perhaps my experience (versus the one-​star reviewer’s) is based on this fact. I did not find the place dirty at all (and I’m a germophobe, so that’s saying something). I’ve had a mani, pedi, cut/​color, and facials there and didn’t see anything dirty or gross.
My hair has always been cut and colored well. I see Jennifer (the new owner). She’s very nice, and a local who supports local businesses (a big plus in my opinion). They have a decent selection of products. Prices are in line with other like salons.
The staff is pretty good. I *have* on occasion gotten someone who answered the phone that was rather useless/​unhelpful, but this isn’t the norm.
My only other complaint is the odd hours for a salon (closing early on Fridays and Saturdays).
For another review from someone who likes the place, click on the light gray «filtered» word at the bottom of these reviews for a review that Unilocal has hidden (they do randomly when someone without other reviews posts a review as a way of trying to filter bogus reviews – I find this practice flawed.)